
Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

Samsung
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
初级 · 课程 · 1-4 周

L&T EduTech
您将获得的技能: Engineering Calculations, Structural Engineering, Structural Analysis, Civil Engineering, Engineering Analysis, Engineering, Construction, Conceptual Design, Finite Element Methods, Hydraulics, Materials science, Design
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Education Software and Technology, Digital pedagogy
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

L&T EduTech
您将获得的技能: Construction, Hydrology, Hydraulics, Water Resource Management, Civil Engineering, Water Quality, Environmental Engineering, Electrical Power, Structural Engineering, Geospatial Information and Technology, Engineering Analysis, Sustainable Technologies
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 收银机操作, 客户服务, 客户咨询, 事务处理, 解决问题, 解决客户投诉, 团队合作, 积极倾听, 建立客户关系, 时间管理, 追加销售, 零售销售, 冲突管理, 问候客户, 同理心, 零售店运营, 交叉销售, 降级技巧
初级 · 专业证书 · 3-6 个月

SAP
您将获得的技能: 利益相关者的参与, 业务要求, 客户洞察, 产品路线图, 演讲, 利益攸关方沟通, 分析, 项目管理, SAP 应用软件, 协商方法, 过程分析, 客户参与, 技术咨询
初级 · 课程 · 1-3 个月
University of Alberta
您将获得的技能: 项目规划, 功能要求, 风险管理框架, 用户需求文件, 软件开发, 冲刺计划, 敏捷软件开发, Agile 方法论, 敏捷项目管理, 用户故事, 需求分析
混合 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月

Digital Marketing Institute
您将获得的技能: Marketing Budgets, Data-Driven Decision-Making, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Customer experience improvement, Cross-Channel Marketing, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Strategic Decision-Making, Social Media Strategy, Digital Advertising, Business Analytics, Marketing Analytics, Strategic Thinking
初级 · 专项课程 · 1-3 个月

您将获得的技能: AI Personalization, Generative AI, Personalized Service, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, AI Enablement, LLM Application, Natural Language Processing
初级 · 课程 · 1-4 周