
您将获得的技能: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
初级 · 课程 · 3-6 个月

Michigan State University
您将获得的技能: 编辑, 同行评审, 校对, 叙事
初级 · 课程 · 3-6 个月

CVS Health
您将获得的技能: 客户咨询, 时间管理, 解决客户投诉, 降级技巧, 客户数据管理, 数据输入, 团队合作, 性能指标, 问候客户, 语言交流技能, 情绪商数, 沟通, 客户服务, 呼入电话, 解决问题, 成长意识, 个人发展, 呼叫中心经验
初级 · 课程 · 1-3 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Splunk, Scripting, Servers, Data Pipelines, Windows Servers, Network Troubleshooting, System Monitoring, Performance Tuning, Systems Administration, Data Infrastructure, Configuration Management, Microsoft Windows
混合 · 课程 · 1-3 个月

CertNexus
您将获得的技能: Artificial Intelligence, AI Enablement, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Responsible AI, AI Security, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality
混合 · 课程 · 1-4 周

您将获得的技能: Continuous Monitoring, Medical Privacy, Personally Identifiable Information, Risk Management, Health Information Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance, Data Management, Information Privacy, Health Care Procedure and Regulation, Risk Mitigation, Security Management, Risk Analysis, Health Care, Patient Safety, Security Awareness, Data Security, Cybersecurity, Information Systems Security, Security Controls
初级 · 专项课程 · 3-6 个月

University of Washington
您将获得的技能: Python 程序设计, 机器学习, Algorithm, 数据预处理, 回归分析, 模型评估, 统计建模, 预测建模, 监督学习, 功能工程
混合 · 课程 · 1-3 个月

Automatic Data Processing, Inc. (ADP)
您将获得的技能: 沟通策略, 道德标准与行为, 持续改进流程, 客户服务, 员工参与, 薪酬管理, 人力资源信息系统(HRIS), 薪资处理, 薪资管理, 工资单, 合规管理
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Customer experience improvement, Salesforce, Operational Efficiency, Technology Solutions, Operational Excellence, Business Solutions, Systems Integration, Amazon Web Services, Data Integration, Business Technologies, Customer Service, Cloud Solutions, Business Valuation
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 冲突管理, 产品演示, 事务处理, 客户服务, 时间管理, 问候客户, 积极倾听, 语言交流技能, 沟通, 追加销售, 社交媒体, 同理心, 零售店运营, 专业精神, 客户参与, 公司名称, 非语言交流, 交叉销售
初级 · 课程 · 1-4 周

École Polytechnique Fédérale de Lausanne
您将获得的技能: 数据收集, 水资源管理, 环境卫生, 可持续技术, 案例研究, 环境工程, 可持续工程, 成本估算, 公共卫生
中级 · 课程 · 1-3 个月