
AI CERTs
您将获得的技能: Responsible AI, Tensorflow, Data Ethics, PyTorch (Machine Learning Library), Internet Of Things, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Telecommunications, Artificial Intelligence, Emerging Technologies, Generative AI, Wireless Networks, Generative AI Agents, Network Performance Management, Network Architecture, Digital Communications, Network Protocols, Computer Networking, System Design and Implementation, Communication
高级设置 · 专项课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 人际沟通, 沟通, 客户支持, 用户关系管理, 客户服务, 服务台支持, 解决问题, 问候客户, 流程管理, 客户参与, 技术支持与服务, 同理心, 解决客户投诉, 批判性思维和解决问题, 改善客户体验
初级 · 课程 · 1-3 个月

Vanderbilt University
您将获得的技能: Email Automation, Calendar Management, Organizational Skills, ChatGPT, Data Integration, Generative AI, Prompt Engineering, Document Management, Automation, Application Programming Interface (API)
混合 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications
初级 · 指导项目 · 不超过 2 小时

CVS Health
您将获得的技能: 根源分析, 沟通, 客户服务, 降级技巧, 解决客户投诉, 冲突管理, 解决问题, 收银机操作, 时间管理, 事务处理, 非语言交流, 零售店运营, 积极倾听, 同理心
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Portfolio Risk, Risk Management, Risk Analysis, Financial Analysis, Portfolio Management, Return On Investment, Investment Management, Finance
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, API Design, API Testing, Java Programming, Java, Mobile Development, Apache Maven, Program Development, Web Development, Eclipse (Software), Software Design
中级 · 指导项目 · 不超过 2 小时
Georgia Institute of Technology
您将获得的技能: 口语理解, 语言能力, 英语, 语言交流技能
混合 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Influencing, Persuasive Communication, Leadership, Relationship Building, Professional Networking, Organizational Leadership, Stakeholder Analysis, Decision Making, Organizational Structure, Self-Awareness, Business Ethics
混合 · 课程 · 1-4 周