IT Support

Explore the key skills and qualifications needed for a career in information technology. Learn how professionals in roles such as IT support specialist play a crucial part in keeping organizational technology systems running smoothly.

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[Featured Image] A student meets with a professor in a classroom to ask how to learn information technology skills like data analytics and visualization.
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How to Learn Information Technology

Find out how to learn information technology by exploring IT skills and discovering where to get them.

February 5, 2025

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[Featured Image] A group of IT professionals join a virtual meeting to discuss their company's information technology service management (ITSM) plan.
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ITSM Processes and How to Implement Them

Learn more about the different types of ITSM processes and how to implement them in your workplace with this guide.

November 26, 2024

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[Featured Image} A woman interested in an IT career relaxes on a sofa and searches on her laptop, "What is the easiest IT certificate to get."
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What Is the Easiest IT Certification to Get?

Explore popular IT certifications and the requirements you need to qualify for each of them.

December 2, 2024

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[Video thumbnail] Why IT Professionals Need to Understand AI

Why IT Professionals Need to Understand AI [VIDEO]

Let's talk about why knowing AI is becoming essential for IT professionals. You might think AI is just for data scientists or researchers, but it's actually transforming IT support too. Let's dive in!

October 9, 2025

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[Video thumbnail] IT Support Career Path

7 IT Career Paths to Explore in 2025 (And How to Start) [VIDEO]

Tech is booming, and the field is wide open for a variety of fulfilling career paths. In this video, we uncover 7 high-demand IT career paths and some tips to get started.

September 2, 2025

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[Video thumbnail] How to become a IT Professional

How to Become an IT Professional [VIDEO]

Thinking about diving into the world of IT? This is a diverse and growing field where you help people, solve problems, and constantly learn new things. Let’s break down how you can start your IT career in just seven steps.

August 22, 2025

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[Video thumbnail] Why IT Professionals Need to Understand AI

Why IT Professionals Need to Understand AI [VIDEO]

Let's talk about why knowing AI is becoming essential for IT professionals. You might think AI is just for data scientists or researchers, but it's actually transforming IT support too. Let's dive in!

October 9, 2025

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[Video thumbnail] IT Support Career Path

7 IT Career Paths to Explore in 2025 (And How to Start) [VIDEO]

Tech is booming, and the field is wide open for a variety of fulfilling career paths. In this video, we uncover 7 high-demand IT career paths and some tips to get started.

September 2, 2025

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Explore popular IT support courses

状态：免费试用
状态：人工智能技能

Microsoft

您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing

4.8
评分, 4.8 星，最高 5 星
1295 条评论

初级 · 专业证书 · 3-6 个月

状态：免费试用

Google

您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows

4.8
评分, 4.8 星，最高 5 星
16万 条评论

初级 · 课程 · 1-3 个月

状态：免费试用
状态：人工智能技能

Google

您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Systems Administration, IT Infrastructure, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Lightweight Directory Access Protocols, Cloud Management, Computer Hardware, Technical Support, Software Installation, Interviewing Skills, Professional Development, Google Gemini

攻读学位

4.8
评分, 4.8 星，最高 5 星
21万 条评论

初级 · 专业证书 · 3-6 个月

[Video thumbnail] Cloud Computing Skills

5 Essential Cloud Computing Skills in 2025 [VIDEO]

Ready to dominate the cloud computing industry? This video breaks down the essential skills you need to succeed in cloud computing, from architecture and security to automation and data management.

August 15, 2025

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[Feature Image] An IT professional researches, “Which CompTIA exam should I take?” on their laptop computer in a room with a brick wall and ample natural light.

Which CompTIA Exam Should I Take?

CompTIA certifications can help you validate your professional experience and advance your IT career. Decide which CompTIA exam you should take based on your career goals and experience level.

July 24, 2025

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[Featured Image] Two automation testers review a software program to identify and resolve any errors to optimize its performance.

How to Learn Automation Testing

Explore three pathways to learn automation testing, as well as the skills you’ll need to write scripts that automate software development testing and create better software using machine learning.

July 18, 2025

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[Featured Image] A cloud engineer researches the best way to learn Kubernetes on their computer in a well-lit office space.

What Is the Best Way to Learn Kubernetes?

Explore methods of learning Kubernetes, such as online courses and tutorials, as well as the concepts, such as containerization, microservices, and cloud-native development, that make it easier to learn Kubernetes.

July 17, 2025

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[Featured Image] DevOps professionals interact with each other in a workspace while discussing the best way to learn Docker and viewing code on their computers.

What Is The Best Way to Learn Docker?

Docker is an important application for containerizing applications to run all in one place. Learn about Docker and discover some of the best ways to gain skills using this software.

July 17, 2025

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[Featured image]: Two human resource workers at a laptop, deciding how RPA and workflow automation can help increase productivity.

RPA vs. Workflow Automation: What’s the Difference?

Workflow automation and RPA are tools to help you automate repetitive tasks. Explore RPA versus workflow automation to learn how the two ideas work together in business process automation.

July 11, 2025

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[Featured Image] A team of professionals in a workplace, all looking at a computer screen with a video about green IT Certification.

What Is a Green IT Certification? 5 Options to Consider for You and Your Business

Discover how to improve sustainability practices in information technology with a green IT certification. Explore five certification options and IT careers that can benefit from them.

July 4, 2025

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[Featured Image] An Azure specialist in a professional workspace focuses on their work, exemplifying the best way to learn Azure.

What Is the Best Way to Learn Azure?

Everyone learns differently and brings a unique skill set to any learning experience. Discover the best way to learn Azure according to various factors that influence the methods that will work best for you.

June 20, 2025

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[Video thumbnail] 10 IT Interview Questions You Need to Know

10 IT Interview Questions You Need to Know (And How to Answer Them)

When preparing for an IT interview, knowing what to expect can make all the difference. We’ll walk through 10 common IT interview questions, explore their purpose, and share tips to help you nail your responses with confidence.

June 18, 2025

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[Video thumbnail] How to become a IT Professional

How to Become an IT Professional [VIDEO]

Thinking about diving into the world of IT? This is a diverse and growing field where you help people, solve problems, and constantly learn new things. Let’s break down how you can start your IT career in just seven steps.

August 22, 2025

文章

[Video thumbnail] Cloud Computing Skills

5 Essential Cloud Computing Skills in 2025 [VIDEO]

Ready to dominate the cloud computing industry? This video breaks down the essential skills you need to succeed in cloud computing, from architecture and security to automation and data management.

August 15, 2025

文章

[Feature Image] An IT professional researches, “Which CompTIA exam should I take?” on their laptop computer in a room with a brick wall and ample natural light.

Which CompTIA Exam Should I Take?

CompTIA certifications can help you validate your professional experience and advance your IT career. Decide which CompTIA exam you should take based on your career goals and experience level.

July 24, 2025

文章

[Featured Image] Two automation testers review a software program to identify and resolve any errors to optimize its performance.

How to Learn Automation Testing

Explore three pathways to learn automation testing, as well as the skills you’ll need to write scripts that automate software development testing and create better software using machine learning.

July 18, 2025

文章

[Featured Image] A cloud engineer researches the best way to learn Kubernetes on their computer in a well-lit office space.

What Is the Best Way to Learn Kubernetes?

Explore methods of learning Kubernetes, such as online courses and tutorials, as well as the concepts, such as containerization, microservices, and cloud-native development, that make it easier to learn Kubernetes.

July 17, 2025

文章

[Featured Image] DevOps professionals interact with each other in a workspace while discussing the best way to learn Docker and viewing code on their computers.

What Is The Best Way to Learn Docker?

Docker is an important application for containerizing applications to run all in one place. Learn about Docker and discover some of the best ways to gain skills using this software.

July 17, 2025

文章

[Featured image]: Two human resource workers at a laptop, deciding how RPA and workflow automation can help increase productivity.

RPA vs. Workflow Automation: What’s the Difference?

Workflow automation and RPA are tools to help you automate repetitive tasks. Explore RPA versus workflow automation to learn how the two ideas work together in business process automation.

July 11, 2025

文章

[Featured Image] A team of professionals in a workplace, all looking at a computer screen with a video about green IT Certification.

What Is a Green IT Certification? 5 Options to Consider for You and Your Business

Discover how to improve sustainability practices in information technology with a green IT certification. Explore five certification options and IT careers that can benefit from them.

July 4, 2025

文章

[Featured Image] An Azure specialist in a professional workspace focuses on their work, exemplifying the best way to learn Azure.

What Is the Best Way to Learn Azure?

Everyone learns differently and brings a unique skill set to any learning experience. Discover the best way to learn Azure according to various factors that influence the methods that will work best for you.

June 20, 2025

文章

[Video thumbnail] 10 IT Interview Questions You Need to Know

10 IT Interview Questions You Need to Know (And How to Answer Them)

When preparing for an IT interview, knowing what to expect can make all the difference. We’ll walk through 10 common IT interview questions, explore their purpose, and share tips to help you nail your responses with confidence.

June 18, 2025

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In today's data-driven world, professionals skilled in IT disciplines are in high demand across many industries. A career in this fast-growing field provides opportunities to use technical skills to drive meaningful business impact. Explore the diverse career paths, essential skills, and job types within IT to start your journey in this exciting and rewarding domain.

Ready to start learning? Explore our catalog of IT support, CompTIA A+, and technical support courses for beginners and experienced professionals.

Frequently asked questions (FAQ)