Coursera

Digital Marketing Operations & Analytics 专项课程

Coursera

Digital Marketing Operations & Analytics 专项课程

Drive Marketing ROI Through Data Operations. Transform marketing chaos into measurable success with systematic operations and analytics.

Hurix Digital
John Whitworth

位教师:Hurix Digital

包含在 Coursera Plus

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4 周 完成
在 10 小时 一周
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深入学习学科知识
初级 等级

推荐体验

4 周 完成
在 10 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Execute multi-channel campaigns using automation tools while measuring performance through professional analytics platforms.

  • Transform raw marketing data into actionable insights using pivot tables, BI dashboards, and funnel visualization techniques.

  • Optimize marketing ROI by analyzing channel performance, identifying conversion bottlenecks, and implementing data-driven strategies.

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授课语言:英语(English)
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专业化 - 25门课程系列

您将学到什么

  • Project management acronyms are a shared language that enables clear, efficient communication across marketing teams and stakeholders

  • Digital task management tools like Trello transform individual to-do lists into transparent, collaborative workflows that keep entire teams aligned

  • Structured task documentation with clear deadlines and action items prevents work from falling through the cracks and enables project accountability

  • Mastering foundational project management vocabulary and tools is essential for contributing effectively to modern marketing teams

您将获得的技能

类别:Organizational Skills
类别:Project Management Software
类别:Project Management
类别:Collaborative Software
类别:Communication
类别:Project Documentation
类别:Workflow Management
类别:Vocabulary
类别:Marketing Operations
类别:Project Coordination
Analyze Metrics & Schedule Social Posts

Analyze Metrics & Schedule Social Posts

第 2 门课程 1小时

您将学到什么

  • Effective measurement needs understanding metric relationships and their influence within the broader campaign ecosystem, not just definitions.

  • Strategic social scheduling requires mastering platform algorithms, audience behavior, and hashtag strategy—not just timing posts.

  • Digital marketing success demands both meaningful data analysis skills and systematic campaign execution with industry-standard tools.

  • Communicating performance insights to stakeholders requires technical understanding plus presentation skills—analysis alone isn't enough.

您将获得的技能

类别:Performance Measurement
类别:Business Metrics
类别:Content Development and Management
类别:Key Performance Indicators (KPIs)
类别:Social Media Management
Email Marketing Metrics & Drafts

Email Marketing Metrics & Drafts

第 3 门课程 1小时

您将学到什么

  • Digital engagement metrics like open & click-through rates provide the essential foundation for measuring marketing effectiveness and quality.

  • Email platforms enable systematic professional communication creation with consistent branding and scalable campaign execution capabilities.

  • Understanding metric definitions empowers data-driven decisions, transforming marketing from guesswork into measurable business activities.

  • Platform skills combined with metric literacy create the essential toolkit for successful digital marketing professionals in competitive landscapes.

您将获得的技能

类别:Email Marketing
类别:Newsletters
类别:Content Creation
类别:Performance Measurement
类别:Key Performance Indicators (KPIs)
类别:Business Metrics
类别:Customer Engagement
类别:Digital Marketing
类别:Marketing Effectiveness
类别:Marketing Materials
类别:Content Performance Analysis
类别:Performance Metric
类别:Campaign Management
类别:Driving engagement

您将学到什么

  • Strategic research method selection improves resource efficiency and delivers focused insights aligned with defined business goals.

  • Strong survey design produces unbiased, actionable data that turns customer assumptions into evidence-based decisions.

  • Combining research methods with practical tools enables quick deployment of professional market research in real scenarios.

  • High-quality market research underpins customer-focused products and marketing strategies that connect with target audiences.

您将获得的技能

类别:Data Collection
类别:Market Research
类别:Customer Insights
类别:Marketing Analytics
类别:Marketing
类别:Data-Driven Decision-Making
类别:User Research
类别:Google Analytics
类别:Surveys
类别:Research Methodologies
类别:Market Analysis

您将学到什么

  • Systematic tool selection &workflow design are foundational to professional social media management, enabling consistent brand presence efficiently.

  • Standardized response frameworks ensure brand consistency &compliance while enabling faster customer service resolution across social touchpoints.

  • Effective social media operations require integration between scheduling platforms and CRM systems for comprehensive tracking and accountability.

  • Professional social media management transforms from reactive posting to proactive strategic communication through tool utilization &processes.

您将获得的技能

类别:Digital Communications
类别:Social Media Content
类别:Social Media Marketing
类别:Social Media Management
类别:Customer Communications Management

您将学到什么

  • Brand measurement needs both quantitative metrics and qualitative insights (sentiment, perception) for complete health.

  • Social media monitoring means systematic data capture: proper search parameters, filtering relevant mentions, organizing into trackable formats.

  • Brand presence tracking requires consistent methodology and structured documentation that enables ongoing analysis and trend identification.

  • Brand monitoring improves when measurement frameworks combine real-time social media capture with periodic qualitative assessment methods.

您将获得的技能

类别:Lead Generation
类别:Sales Pipelines
类别:Performance Analysis
类别:Market Research
类别:Marketing Effectiveness
类别:Marketing Automation
类别:Brand Management
类别:Customer Acquisition Management
类别:Social Media Management
类别:Customer Relationship Management (CRM) Software
类别:Brand Awareness
类别:Data Capture
类别:Branding
类别:Business Metrics
类别:Social Media
类别:Web Analytics
类别:Marketing Operations
SEO: Audit Pages, Rank Higher

SEO: Audit Pages, Rank Higher

第 7 门课程 2小时

您将学到什么

  • On-page SEO elements form the foundation of search engine communication, requiring strategic optimization to signal page relevance and authority.

  • Systematic auditing processes using standardized tools enable scalable SEO assessment across enterprise websites and provide data-driven insights.

  • Effective SEO workflows integrate element identification, tool-based analysis, and structured reporting to create actionable optimization strategies.

  • Professional SEO practice requires both technical knowledge of ranking factors and operational skills in using industry-standard audit tools.

您将获得的技能

类别:Report Writing
类别:Auditing
类别:Keyword Research
类别:Web Analytics and SEO
类别:Search Engine Optimization
类别:Content Strategy
类别:Analysis
类别:Web Content
Buyer Journeys and Classify Content

Buyer Journeys and Classify Content

第 8 门课程 1小时

您将学到什么

  • The buyer's journey provides a universal framework for understanding customer decision-making that transcends specific industries or products.

  • Content classification based on buyer journey stages enables strategic resource allocation and identifies critical gaps in marketing communications.

  • Systematic content auditing transforms reactive marketing into proactive customer guidance, improving conversion rates and customer experience.

  • Effective content strategy requires ongoing alignment between content assets and customer needs at each decision-making stage.

您将获得的技能

类别:Content Strategy
类别:Sales Process
类别:Content Creation
类别:Strategic Marketing
类别:Consumer Behaviour
类别:Content Management
类别:Content Development and Management
类别:Gap Analysis
类别:Marketing Materials
类别:Marketing Strategies
类别:Content Marketing
类别:Marketing Operations
类别:Customer experience strategy (CX)
类别:Customer Analysis
Brand Logos for Digital Impact

Brand Logos for Digital Impact

第 9 门课程 1小时

您将学到什么

  • Visual brand consistency across all digital touchpoints is fundamental to building customer trust and recognition in competitive markets.

  • Understanding the difference between symbolic logomarks and typographic wordmarks enables more strategic brand application decisions.

  • Systematic brand guideline compliance requires structured review processes that can be scaled across teams and campaigns.

  • Brand asset verification is not just about aesthetic appeal—it directly impacts brand equity and customer perception in digital environments

您将获得的技能

类别:Style Guides
类别:Operational Excellence
类别:Branding
类别:Digital Marketing
类别:Marketing Design
类别:Marketing Materials
类别:Graphic Design
Optimize Content with SEO and Analytics

Optimize Content with SEO and Analytics

第 10 门课程 1小时

您将学到什么

  • SEO success requires both technical optimization and compelling, audience-focused content creation.

  • Performance metrics provide objective insights that guide strategic content improvements beyond subjective assumptions

  • The optimization cycle of create-analyze-improve-repeat is essential for sustainable organic growth.

  • Content management systems and analytics platforms work together to enable scalable, data-driven content strategies.

您将获得的技能

类别:Web Analytics
类别:Content Performance Analysis
类别:Data-Driven Decision-Making
类别:Copywriting
类别:Keyword Research
类别:Performance Analysis
类别:Content Creation
类别:Digital Publishing
类别:Performance Improvement
类别:Performance Measurement
类别:Content Management Systems
类别:Driving engagement
类别:Search Engine Optimization
类别:Process Optimization
类别:Web Content Accessibility Guidelines
类别:Web Content
Optimize SEO: Audit, Remediate & Rank

Optimize SEO: Audit, Remediate & Rank

第 11 门课程 1小时

您将学到什么

  • Systematic SEO auditing using specialized tools is essential forprioritizing optimization opportunities that impact search visibility.

  • On-page optimization success depends on methodically addressing fundamental elements—titles, descriptions, headings, alt text—before advanced tactics

  • Performance measurement through ranking analysis is critical for demonstrating SEO value and informing future optimization strategies.

  • Sustainable SEO improvement requires establishing baselines, implementing changes systematically, and measuring results consistently over time.

您将获得的技能

类别:Performance Measurement
类别:Performance Reporting
类别:Search Engine Optimization
类别:Web Analytics and SEO
类别:Content Management Systems
类别:Data-Driven Decision-Making
类别:Technical Consulting
类别:Keyword Research
类别:Performance Analysis
类别:Digital Marketing
类别:Web Content Accessibility Guidelines
类别:Auditing

您将学到什么

  • Email automation success depends on strategic sequence design, personalization, and rigorous quality assurance testing before launch.

  • Performance optimization is an iterative process that requires systematic comparison against industry benchmarks rather than internal metrics alone.

  • Effective marketing automation combines technical execution with analytical thinking to deliver consistent engagement improvements.

  • Sustainable email marketing growth comes from building repeatable processes for both campaign creation and performance evaluation.

您将获得的技能

类别:Benchmarking
类别:Performance Analysis
类别:Marketing Effectiveness
类别:Marketing Analytics
类别:HubSpot CRM
类别:Key Performance Indicators (KPIs)
类别:Email Automation
类别:Customer Engagement
类别:Campaign Management
类别:Personalized Service
类别:Performance Measurement
类别:Email Marketing
类别:Quality Assurance
类别:Performance Metric
类别:Data-Driven Decision-Making
类别:Marketing Automation
类别:Automation
Optimize Your Marketing Pipeline with AI

Optimize Your Marketing Pipeline with AI

第 13 门课程 1小时

您将学到什么

  • Systematic lead management processes are critical for preventing revenue leakage and ensuring proper sales team coordination.

  • Data-driven funnel analysis enables proactive identification of conversion bottlenecks before they significantly impact business performance.

  • Integration between CRM operations and performance analytics creates a feedback loop that drives continuous pipeline optimization.

  • Proper lead lifecycle management requires both technical execution and analytical oversight to maximize conversion opportunities.

您将获得的技能

类别:Growth Strategies
类别:Performance Measurement
Brand Styles: Audit & Apply

Brand Styles: Audit & Apply

第 14 门课程 1小时

您将学到什么

  • Brand consistency requires systematic documentation and regular updates to style guides as organizational visual identity evolves.

  • Effective compliance auditing depends on structured scoring methodologies that provide measurable, actionable feedback for creative teams.

  • Cross-functional collaboration tools like SharePoint and Teams are essential for maintaining brand integrity at scale.

  • Quality assurance in brand management serves both immediate compliance needs and long-term brand equity protection.

您将获得的技能

类别:Compliance Auditing
类别:Marketing Analytics
类别:Workflow Management
类别:Style Guides
类别:Version Control
类别:Branding
类别:Document Management
类别:Marketing Design
类别:Digital Marketing
类别:Quality Assurance
类别:Collaborative Software
类别:Brand Management
Collaborative Document Sharing

Collaborative Document Sharing

第 15 门课程 2小时

您将学到什么

  • Permission-based sharing ensures secure collaboration—understanding user roles prevents data exposure and maintains proper access controls.

  • Verification workflows are essential for successful teamwork—confirming receipt and access prevents miscommunication and project delays.

  • Digital collaboration platforms standardize permissions across tools, making these foundational skills transferable to any cloud-based workspace.

  • Effective document sharing requires both technical execution and communication follow-through to maintain team productivity and information security.

您将获得的技能

类别:Document Management
类别:Verification And Validation
类别:Cross-Functional Collaboration
类别:File Management
类别:Role-Based Access Control (RBAC)
类别:Google Workspace
类别:Data Sharing
类别:Security Awareness
类别:Google Docs
类别:Collaborative Software
类别:Project Documentation
类别:Microsoft 365
类别:Shared Media

您将学到什么

  • Strategic content scheduling with proper asset management and tracking codes creates a foundation for measurable social media success.

  • Performance analysis reviews engagement, reach, and content results to uncover optimization opportunities and improve outcomes.

  • Data-driven decision making in social media involves correlating content attributes with audience engagement to inform future content strategies.

  • Consistent measurement and optimization cycles enable continuous improvement of social media ROI and audience growth.

您将获得的技能

类别:Performance Analysis
类别:Social Media Campaigns
类别:Social Media Strategy
类别:Trend Analysis
类别:Web Analytics
类别:Scheduling
类别:Process Optimization
类别:Content Strategy
类别:Descriptive Analytics
类别:Analytics
类别:Content Creation
类别:Marketing Analytics
类别:Social Media Marketing
类别:Social Media Management

您将学到什么

  • Effective persona development blends demographic, psychographic, and behavioral data to guide focused content strategies.

  • Engagement patterns differ by persona, requiring data-driven timing and channel choices to maximize reach and impact.

  • Ongoing performance review and schedule refinement using persona metrics improves ROI and sustains competitiveness.

  • Persona-based marketing succeeds through continuous measurement and iteration, not fixed or one-time strategies.

您将获得的技能

类别:Content Performance Analysis
类别:Scheduling
类别:Return On Investment
类别:Drive Engagement
类别:Marketing Analytics
类别:Strategic Decision-Making
类别:Content Marketing
类别:Social Media Content
类别:Persona (User Experience)
类别:Target Audience
类别:Customer Insights
类别:Data Storytelling
类别:Key Performance Indicators (KPIs)
类别:Content Strategy
类别:Persona Development
类别:Performance Measurement
Craft Omni-Channel Marketing Plans

Craft Omni-Channel Marketing Plans

第 18 门课程 2小时

您将学到什么

  • Strategic analysis should be evidence-based, using systematic evaluation of internal strengths and external market conditions to guide decisions.

  • Omni-channel marketing needs integrated thinking across personas and touchpoints because customers experience the brand as one whole.

  • Performance metrics must be defined upfront so success is clear, aligned to strategy, and supports continuous optimization.

  • Collaborative planning improves results by turning shared insights into stronger strategies through visual tools and structured reviews.

您将获得的技能

类别:Performance Measurement
类别:Customer Insights
类别:Analysis
类别:Marketing Planning
类别:Brand Management
类别:Customer Retention
Data Analysis with Excel Pivot Tables

Data Analysis with Excel Pivot Tables

第 19 门课程 1小时

您将学到什么

  • Measures of central tendency provide the foundation for understanding any dataset's key characteristics and form the basis for all advanced analytics

  • Pivot tables transform raw data into organized summaries that reveal actionable insights otherwise buried in spreadsheet noise.

  • Proper data preparation and understanding of spreadsheet functionality are essential prerequisites for meaningful marketing analytics.

  • Small-scale data analysis skills in Excel serve as the gateway to more sophisticated business intelligence and analytics career paths.

您将获得的技能

类别:Data-Driven Decision-Making
类别:Marketing Analytics
类别:Pivot Tables And Charts
类别:Data Analysis
类别:Marketing Effectiveness
类别:Data Wrangling
类别:Statistics
类别:Small Data
类别:Data Import/Export
类别:Descriptive Analytics
类别:Spreadsheet Software
类别:Advanced Analytics
类别:Descriptive Statistics
类别:Statistical Methods
类别:Microsoft Excel
类别:Marketing Strategies
类别:Data Transformation
Analytics: Uncover Web Traffic Secrets

Analytics: Uncover Web Traffic Secrets

第 20 门课程 1小时

您将学到什么

  • Accurate metric definitions form the foundation of reliable data interpretation and team communication.

  • Systematic platform navigation creates consistent, repeatable data retrieval processes that scale across marketing campaigns.

  • Technical documentation is the primary source to understand platform capabilities and acts as a safeguard against misinterpretation.

  • Standardized data collection workflows enable meaningful performance comparisons and trend analysis over time.

您将获得的技能

类别:Web Analytics
类别:Marketing Analytics
类别:Technical Communication
类别:Data Presentation
类别:Technical Documentation
类别:Data Analysis
类别:Team Oriented
类别:Performance Metric
类别:Analytics
类别:Data-Driven Decision-Making
类别:Web Analytics and SEO
Visualize and Chart Marketing Data Fast

Visualize and Chart Marketing Data Fast

第 21 门课程 2小时

您将学到什么

  • BI tools are essential infrastructure for modern marketing analytics, providing scalable alternatives to basic spreadsheet applications.

  • Visual data representation accelerates insight discovery and stakeholder communication more effectively than raw data tables.

  • Foundational chart creation skills transfer across multiple BI platforms, making initial tool mastery a gateway to advanced analytics capabilities.

  • Data connection and basic visualization workflows follow consistent patterns regardless of specific tool selection.

您将获得的技能

类别:Performance Reporting
类别:Data Visualization Software
类别:Business Intelligence
类别:Splunk
类别:Tableau Software
类别:Marketing Analytics
类别:Campaign Management
类别:IBM Cognos Analytics
类别:Power BI
类别:Data Presentation
类别:Data Integration
类别:Dashboard
类别:Grafana
Analyze and Visualize Marketing Funnels

Analyze and Visualize Marketing Funnels

第 22 门课程 2小时

您将学到什么

  • Systematic funnel analysis requires both quantitative investigation and qualitative user behavior understanding to identify true conversion barriers.

  • Multi-source dashboard integration transforms siloed data into unified business intelligence that enables strategic decision-making.

  • Effective hypothesis formation about user drop-offs must be grounded in both data patterns and user experience principles.

  • Interactive visualization design should prioritize stakeholder accessibility and actionable insights over technical complexity

您将获得的技能

类别:Business Intelligence
类别:Marketing Analytics
类别:Dashboard
类别:Data Synthesis
类别:Interactive Data Visualization
类别:Web Analytics
类别:User Flows
类别:User Research
类别:Data Presentation
类别:Google Analytics
类别:Gap Analysis
类别:Grafana
类别:Tableau Software
类别:Performance Analysis
类别:Customer Analysis
类别:Descriptive Analytics
类别:Analytics
类别:Looker (Software)
类别:Data-Driven Decision-Making
类别:Process Optimization

您将学到什么

  • Accurate event tracking is foundational to meaningful marketing measurement and requires both proper technical implementation and validation

  • Marketing channel evaluation must focus on conversion attribution and cost-per-acquisition analysis for strategic resource allocation decisions.

  • Real-time debugging and verification processes are essential for maintaining data integrity and ensuring tracking captures intended behaviors.

  • Successful marketing optimization relies on consistent measurement frameworks that enable fair comparison of channel performance across sources.

您将获得的技能

类别:Google Analytics
类别:Marketing Analytics
类别:Marketing Channel
类别:Marketing Strategies
类别:Data Validation
类别:Marketing Effectiveness
类别:Web Analytics
类别:Budget Management
类别:Marketing Budgets
类别:Strategic Decision-Making
类别:Event Monitoring
类别:Performance Analysis
类别:System Configuration
类别:Real Time Data
类别:Data Capture

您将学到什么

  • Data organization through pivot tables is fundamental for revealing performance patterns across marketing channels that remain hidden in raw data.

  • Visual trend analysis requires systematic interpretation of peaks, troughs, and changes to distinguish random fluctuations from meaningful signals.

  • Effective marketing optimization depends on calculating key metrics like average order value and revenue by channel against historical benchmarks.

  • Strategic marketing decisions emerge from combining quantitative analysis with critical evaluation of trend magnitude and business implications.

您将获得的技能

类别:Time Series Analysis and Forecasting
类别:Microsoft Excel
类别:Marketing Analytics
类别:Performance Reporting
类别:Performance Measurement
类别:Business Reporting
类别:Marketing
类别:Google Sheets
类别:Descriptive Analytics
类别:Data-Driven Decision-Making
类别:Marketing Strategies
类别:Business Metrics
类别:Pivot Tables And Charts
类别:Performance marketing
类别:Trend Analysis
类别:Performance Metric
类别:Marketing Budgets
类别:Spreadsheet Software

您将学到什么

  • Effective marketing measurement requires systematic data integration and visualization to reveal the complete customer journey narrative.

  • Strategic performance analysis focuses on identifying high-impact, testable opportunities rather than just reporting metrics and basic summaries.

  • Successful marketing optimization depends on establishing clear insight-to-action workflows that enable rapid testing and measurement processes.

  • Sustainable growth comes from repeatable processes transforming data patterns into consistent, measurable business improvements.

您将获得的技能

类别:Marketing Analytics
类别:Analytics
类别:Business Intelligence
类别:Performance Analysis
类别:Dashboard
类别:Performance Improvement
类别:Gap Analysis
类别:Data Presentation
类别:Business Marketing
类别:Interactive Data Visualization
类别:Customer Analysis
类别:Performance Measurement
类别:Web Analytics
类别:Data Storytelling
类别:Process Improvement and Optimization
类别:Customer Insights
类别:Marketing Effectiveness
类别:Data Analysis
类别:Marketing Strategies

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位教师

Hurix Digital
Coursera
283 门课程 19,711 名学生
John Whitworth
Coursera
25 门课程 901 名学生

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