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学生对 Coursera 提供的 Create Customer Support Data with Google Sheets 的评价和反馈

4.6
414 个评分

课程概述

By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

热门审阅

JM

Jun 26, 2020

Very nicely and beautifully explained. This is a much needed course for my present job. Thank you so much, Melissa.

FO

Sep 4, 2020

It was so educative and the instructor made it all easy.

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76 - Create Customer Support Data with Google Sheets 的 81 个评论(共 81 个)

创建者 madupuri v

May 7, 2020

good

创建者 Nicole B

Nov 23, 2022

Would be better if learners could locate the raw data to import it into Google Sheets on the other side.

创建者 Ana L O G

Jul 14, 2021

Es muy basico

创建者 Nick P

May 2, 2020

not at all worth $10, took 10min to complete, wasn't very comprehensive

创建者 Charmaine C P

Dec 22, 2022

the data cannot be found and imported

创建者 Satyam m

Nov 1, 2020

No any videos