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学生对 Coursera 提供的 Business Analysis & Process Management 的评价和反馈

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7,425 个评分

课程概述

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

热门审阅

NF

Apr 14, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

RP

Nov 18, 2020

A very basic overview has been provided. The course could've spanned a little longer (say 2-3 hours) so that I could get a better insight into the topics!

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851 - Business Analysis & Process Management 的 875 个评论（共 1,260 个）

创建者 Yash A

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Sep 19, 2022

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创建者 Anisha N

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Dec 16, 2025

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创建者 Rajveer S C

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Nov 29, 2025

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创建者 Дархан С

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Sep 15, 2025

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创建者 FARID S

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Sep 14, 2025

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创建者 Ahmad C

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Dec 28, 2024

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创建者 Hoàng P X H

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Sep 2, 2024

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创建者 Marden B

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Aug 27, 2024

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创建者 wenjun c

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Aug 23, 2024

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创建者 14_ M K F

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Aug 18, 2024

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创建者 Sanjarbek E

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May 30, 2024

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创建者 Vivek T

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Feb 26, 2024

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创建者 Gideon A

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Aug 17, 2022

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创建者 Devin R D

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Jan 4, 2026

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创建者 Нурланулы М

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May 19, 2025

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创建者 Renad M S

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Apr 6, 2025

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创建者 Luthfi R

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Oct 20, 2024

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创建者 Ayesha S

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Sep 14, 2024

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创建者 EMMANOUIL D

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Dec 17, 2023

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创建者 EBTESAM F A

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Oct 19, 2023

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创建者 Saad E H

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Mar 12, 2022

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创建者 Bint e z

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Aug 19, 2021

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创建者 Akash S

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May 28, 2021

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创建者 João P G S

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Mar 7, 2021

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创建者 Ariescapes

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Oct 29, 2024

This was a simple project for the first introduction that provided the basics of a business analyst's job description. I wish there were additional resources for flow charts than a limited free version of lucid charts, but that's not on the instructor. Or even the use of charts in Google or a similar free program. A point of improvement I would have liked is more options for problem breakdowns and the '5 whys' to get to the root cause. This way a student it felt less like I was told and more that I had to figure it out.