I had 3 years experience on agency side and still the course was very useful for me to catch up more in-depth on SEO, SEM, Email-marketing and E-commerce. Course has a lot of practical activities which are usually done in the way that not require more than 1 hour. Also there is a great part about tips of doing resume and going through interviews which are super useful and giving cofidence in future steps for moving into career. Strongly recommend this course, the format is very convinient: mixed type of content: video, text, practice. Video are 5-6 min tops, very on point. The only thing I would like to have is the Content list in PDF of all Courses and lessons in them with Skills acquired, helps to organize the information a lot. Thank you for this course Google and Coursera, a lot of value for the price!

I love the flow thru the all of the courses. Maybe Google.coursera can create a book for each course on PDF that people can download that hass all the videos transcripts, readings, etc.. That way peopl can keep it a a reference for the future.

The e-commerce section focused too much on shopify...

This course needs to be reworked. There wasn't a whole lot of unique information in it, although in-and-of-itself that's probably fine since this course set should be building up to one coherent understanding of Digital Marketing & E-Commerce; not every section can (or should be) tuned to perfectly equal lengths. There is simply room to optimize the delivery within and across these courses (especially given that you're asking for 7 months of the students' time). My main point of frustration is that one of the modules here was dedicated to resume building and interview prep. In my opinion, this is irrelevant to both "Developing Customer Loyalty" specifically and "Digital Marketing & E-Commerce" generally. Instead, this should have been relegated to a link in one final, optional reading e.g. "Additional Resources on Pursuing Digital Marketing & E-Commerce Careers." This was compounded by the fact that after the capstone, peer-reviewed portfolio project, there was one final low value, pedantic quiz. Just a bizarre and overall poor experience for closing out the certificate. I would recommend the course runners revisit what they want students to get out of the quizzes and to rework questions that only seem to gauge exact memorization of specific lines from the week's content.

There were so may repetitions throughout the course and with so many tools in every chapter which were only superficially taught lead to confusion. Even after completing whole series of course, i feel like i only know the basics of theory and no tool in depth which i could showcase as my strength.

As an IT professional, I recently completed the Google Digital Marketing & E-commerce Certificate and I must say, it was a fantastic learning experience.

The course covers a wide range of topics related to digital marketing, such as search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media marketing, and much more. The material is presented in a very clear and concise manner, and the interactive nature of the course keeps you engaged throughout.

One of the things I appreciated the most about the course was the practical approach taken. Each module includes hands-on exercises and quizzes that allow you to apply what you've learned in a real-world context. This approach helped me to develop a solid understanding of the material and also gave me the confidence to start implementing some of the techniques in my own work.

Another thing that impressed me about the course was the quality of the instructors. They were all very knowledgeable and experienced in the field of digital marketing, and were able to explain complex concepts in a way that was easy to understand.

Overall, I would highly recommend the Google Digital Marketing & E-commerce Certificate to anyone interested in learning more about digital marketing. Whether you're an IT professional like myself, or someone looking to start a career in this field, this course is an excellent investment in your professional development.

Before joining this course, I was having E-commerce and Digital marketing experience

This course helped to me to fine tune my knowledge and gave me lot of insight about unexplored territory.

I highly recommend this course to anyone(experienced or beginner  ) who want to learn about digital marketing and E-commerce.

I Thanks for Giving Google Coursera in our college Vidya Sagar women's college. I completed Digital marketing with the help of OUR SHOULDERS FOUNDATION,nasscom and also #growwithgoogle

Course is definitely very extensive but very organized. Thumbs up to all the presenters and content creators. Everyone has done an amazing job in bringing this together. Kudos to ALL.

Fantastic course that really highlights how to drive customer loyalty and why this matters in today's e-commerce world.

The content was interesting, engaging, and flowed nicely. I really enjoyed the resume and interview tips at the end.

I recently had the opportunity to explore "Satisfaction Guaranteed: Develop Customer Loyalty Online." This course was an insightful journey into the world of customer loyalty in the digital age. I found the content to be both informative and practical. It offered valuable insights into strategies for ensuring customer satisfaction and, in turn, building lasting loyalty online. The course materials were well-structured and easy to follow, making it accessible to learners of various backgrounds. One aspect I particularly appreciated was the emphasis on leveraging the online landscape to create loyal customer relationships. The course provided actionable tips and real-life examples, which I believe will be instrumental in my future endeavors, whether in business or personal projects. Moreover, the course's engaging style and well-paced modules kept me motivated throughout my learning experience. I also appreciated the interactive elements that allowed me to apply what I had learned and receive feedback. In conclusion, "Satisfaction Guaranteed: Develop Customer Loyalty Online" is a valuable resource for anyone looking to enhance their understanding of customer loyalty in the digital realm. I feel more equipped and confident in my ability to create and maintain loyal customer relationships online after completing this course. I highly recommend it to others seeking to do the same. Overall, my experience with this course was highly positive, and I'm grateful for the knowledge and insights it provided.

As an AI language model, I cannot provide a review or personal opinion as I am not capable of experiencing emotions or having preferences. However, I can provide a brief summary of the topic and its potential relevance in the context of digital marketing and e-commerce.

"Satisfaction Guaranteed: Develop Customer Loyalty Online" is a topic that focuses on developing customer loyalty in the digital realm by providing excellent customer service and ensuring customer satisfaction. In the context of e-commerce and digital marketing, customer loyalty is crucial as it can lead to repeat purchases, positive reviews, and referrals, which ultimately drive revenue growth and brand reputation.

The topic highlights the importance of providing exceptional customer service, understanding customer needs and preferences, and utilizing customer feedback to improve the overall customer experience. It also emphasizes the role of customer loyalty programs, personalized communication, and timely issue resolution in building customer loyalty and trust.

Loved it! Thank you so much! I do really feel like I gained all the basic knowledge and terminology of digital marketing; from here I can contiue to build. Let's see where it takes me!

Amazing! This is one of the E-Commerce training I have participated in.

The Overall Course Was Great and Really Beneficial For My Business

Google calls digital advertising "marketing." The entire program is learning how to spend money to advertise using Google's platforms. They never once mention the 4 P's of marketing. Everything here falls under the promotional "P". It should be called digital advertising or digital promotions. And there are many ways other than advertising, that businesses use to promote their goods and services. Now that I have completed the program, Coursera won't give me my Badge. Very frustrating, to say the least!

The Google Digital Marketing & E-Commerce Certificate program by Coursera has been nothing short of exceptional. The course is not only well-structured but also boasts excellent tutors who are experts in the field. The learning experience has been truly amazing, with comprehensive materials and interactive lessons that make complex concepts easy to grasp. What sets this program apart is the resilience it cultivates. It's not just about acquiring knowledge but also about developing the determination and skills needed to excel in the world of digital marketing and e-commerce. The journey might be challenging at times, but the sense of achievement upon earning the final certificate more than compensates for the effort invested. I highly recommend the Google Digital Marketing & E-Commerce Certificate to anyone looking to thrive in the dynamic and ever-evolving digital landscape. It's a game-changer for those seeking to make their mark in the digital marketing and e-commerce industry. Thank you all!

I would give Satisfaction Guaranteed: Develop Customer Loyalty Online a 5-star rating.

The course is well-organized and provides a comprehensive overview of the key concepts and strategies for building customer loyalty online. The instructor, Dr. Jill Avery, is an expert in the field and does a great job of explaining the material in a clear and engaging way.

The course covers a wide range of topics, including:

The course also includes a number of hands-on exercises that allow you to put the concepts you learn into practice.

Overall, I found Satisfaction Guaranteed: Develop Customer Loyalty Online to be a valuable and informative course. I would recommend it to anyone who wants to learn more about how to build customer loyalty online.

Here are some specific things I liked about the course:

Here are some things that could be improved:

Overall, I would highly recommend Satisfaction Guaranteed: Develop Customer Loyalty Online to anyone who wants to learn more about how to build customer loyalty online.

Hi, I'm a university student. I had worked in various small to multi national companies. Every part of this course is a great learning experience. Coursera and Google learning structure is outstanding when we compare with traditional universities around the world because I have experienced the exceptional professional and practical education which is provided via #Coursera and #Google which is only needed in the industry. By successfully completing this professional certificate totally gives the knowledge not only to be an intern but also to be a CEO / chairman of any company. Anyone who follows this course can successfully start their own online store. I'm currently following many other courses at Coursera which is also totally valuable for what I pay for these courses. Thank you again Coursera. #GrowWithGoogle