Investing time in your management skills will pay dividends for you and your team (and your boss!), yet most people never study management in any scientific way. Excellent management is actually easy to learn, but trying to pick it up by copying good or bad leaders is surprisingly difficult. Improvising as you go rarely leads to consistently effective results.

Management Complete Guide - Succeed in Leadership Roles
本课程是 Manager's Toolkit 专项课程 的一部分

位教师:Chris Croft
访问权限由 New York State Department of Labor 提供
推荐体验
推荐体验
初级
Recommended for those who are in a management role already, but would also be valuable to those aspiring to management.
推荐体验
推荐体验
初级
Recommended for those who are in a management role already, but would also be valuable to those aspiring to management.
您将学到什么
Understand principal management theories and how to apply them
Empower your team with coaching and delegation to level up the business
Know your team members on a personal level so you can work together more effectively
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有16个模块
Let's begin by looking at your role as a boss - what are you there to deliver as a primary focus and how can you understanding your team and workplace at a deeper level?
涵盖的内容
7个视频4篇阅读材料1个作业
7个视频•总计17分钟
- Introduction•1分钟
- Introduction•1分钟
- Leadership Self Audit•3分钟
- Using MBWA•4分钟
- Back to the floor•3分钟
- How to get to the root of problems•4分钟
- Wrap Up•1分钟
4篇阅读材料•总计40分钟
- Self Audit•10分钟
- MBWA alternative•10分钟
- Back to the floor•10分钟
- Root cause•10分钟
1个作业•总计30分钟
- What's a boss for?•30分钟
Motivation ties into so many factors affecting long term success - delegation, promotion, communication, employee turnover, team bonding, and a general feeling of personal life satisfaction. So let's work out how to get it right!
涵盖的内容
9个视频7篇阅读材料2个作业
9个视频•总计30分钟
- Introduction•1分钟
- The most famous management theory in the world•5分钟
- Improve security for your team•5分钟
- How to give your team a sense of Belonging•3分钟
- How to make each person in your team feel valued•4分钟
- The ultimate motivator•6分钟
- The Management Potato•4分钟
- It’s like watering a plant•2分钟
- Wrap Up•1分钟
7篇阅读材料•总计70分钟
- Maslows Hierarchy•10分钟
- Security•10分钟
- Belong•10分钟
- Valued•10分钟
- Ultimate motivator•10分钟
- Daniel Pink's Three Motivational Factors•10分钟
- Thanking people•10分钟
2个作业•总计60分钟
- Motivation•30分钟
- Applying Maslow•30分钟
Take time in this section to assess each member of your team and how they fit together as a whole. We will look at continuous learning, ownership of tasks, and motivation of individuals and the group.
涵盖的内容
7个视频6篇阅读材料1个作业
7个视频•总计10分钟
- Introduction•1分钟
- A team motivation audit•1分钟
- The importance of Ownership•2分钟
- It’s the Challenge Challenge!•1分钟
- Are your team all Learning?•3分钟
- What falls between the cracks?•2分钟
- Wrap Up•1分钟
6篇阅读材料•总计60分钟
- Team Motivation Audit•10分钟
- Team Motivation Audit•10分钟
- Task ownership•10分钟
- Challenge Challenge•10分钟
- Never Stop Learning•10分钟
- Task Log•10分钟
1个作业•总计30分钟
- Team audit •30分钟
The four personality colours theory applies to so many areas of life, and can be an extremely empowering management tool. Understanding how each of your team members likes to work and communicate will make management a much smoother experience.
涵盖的内容
3个视频3篇阅读材料1个作业
3个视频•总计12分钟
- Introduction•1分钟
- Understand your colleagues•5分钟
- What are you like?•7分钟
3篇阅读材料•总计30分钟
- Mapping out Personalities•10分钟
- Your Personality Type•10分钟
- Simon Sinek on Leadership Qualities•10分钟
1个作业•总计30分钟
- Personality•30分钟
Most likely, as well as managing others, you have a boss above you as well. Interacting with them (and hopefully even improving them!) will make your life better but also that of the team below you. It's well worth investing some time in learning about interpersonal hierarchy skills.
涵盖的内容
1个视频3篇阅读材料1个作业
1个视频•总计5分钟
- Ask your boss to be a better boss•5分钟
3篇阅读材料•总计30分钟
- Improving your boss•10分钟
- Todd Dewett on Difficult Bosses•10分钟
- A boss who overloads you•10分钟
1个作业•总计30分钟
- Managing your boss•30分钟
Planning for new projects can be a minefield - how much should you involve your team in the process and at which stages? This module outlines all of that in detail and gives you frameworks to assess team members to make sure they are as engaged as possible with your work.
涵盖的内容
4个视频4篇阅读材料2个作业
4个视频•总计9分钟
- Introduction•1分钟
- How much should you involve other people in your plans?•4分钟
- Could you involve your team more?•2分钟
- Encourage your boss to hand over more control•2分钟
4篇阅读材料•总计40分钟
- How Involved•10分钟
- Natural Tendency•10分钟
- Move level down•10分钟
- Brian Tracy on Five Leadership Styles•10分钟
2个作业•总计60分钟
- Considering Ownership in Your Workplace•30分钟
- Levels of involvement•30分钟
Mastering Situational Leadership means understanding how your team like/need to be managed on an individual basis. How to allocate tasks, empower individuals to improve, and coach everyone to success.
涵盖的内容
10个视频4篇阅读材料3个作业
10个视频•总计28分钟
- Introduction•1分钟
- What’s the best leadership style for your team members?•4分钟
- The best way for YOU to be managed•4分钟
- Allocate some tasks to your team members•3分钟
- Coaching•3分钟
- What to do with people who are under-achieving•2分钟
- Who can you Empower?•3分钟
- The problem With Stars•3分钟
- The Banana of Boredom•3分钟
- Wrap Up•1分钟
4篇阅读材料•总计40分钟
- Situational Leadership•10分钟
- Styles for Your Team•10分钟
- Dealing with Stars•10分钟
- Banana of Boredom•10分钟
3个作业•总计90分钟
- Situational Leadership•30分钟
- Applying Situational Leadership•30分钟
- Your Personal Banana•30分钟
Coaching is the cornerstone of an excellent manager - someone who doesn't just pass tasks down the tree but truly understands and grows every team member. It benefits them but it will also benefit you if your team are highly motivated, trained and self sufficient.
涵盖的内容
8个视频3篇阅读材料1个作业
8个视频•总计14分钟
- Introduction•1分钟
- The process of coaching•4分钟
- Dividing a task into learnable chunks•1分钟
- How to loosen the reins•2分钟
- Assess your current levels of coaching•2分钟
- Ask for coaching in something new•1分钟
- Coaching from your boss•2分钟
- Wrap Up•1分钟
3篇阅读材料•总计30分钟
- Coaching Process•10分钟
- Current Level•10分钟
- Barack Obama on Leadership•10分钟
1个作业•总计30分钟
- Coaching •30分钟
Knowing how much freedom to give a team is based on individuals but also on the specific task. Some need a tighter control than others and getting this balance right means things can come off your plate and onto theirs without anyone feeling stressed or over burdened.
涵盖的内容
3个视频3篇阅读材料2个作业
3个视频•总计6分钟
- Introduction•1分钟
- The Freedom Ladder•4分钟
- Can you give your team more freedom?•2分钟
3篇阅读材料•总计30分钟
- The Freedom Ladder•10分钟
- Freedom for Your Team•10分钟
- Jeff Bezos on Leadership•10分钟
2个作业•总计60分钟
- Levels of Freedom•30分钟
- Applying the Freedom Ladder to yourself and team•30分钟
The Management Matrix looks at how to balance empowerment and delegation when it comes to planning tasks vs doing them. This module examines the theory in detail and how you can apply it to your team.
涵盖的内容
3个视频2篇阅读材料2个作业
3个视频•总计9分钟
- Introduction•1分钟
- The Management Matrix•4分钟
- You are the boss now•4分钟
2篇阅读材料•总计20分钟
- Planning and Doing•10分钟
- You're The Boss•10分钟
2个作业•总计60分钟
- The Matrix•30分钟
- Applying The Matrix•30分钟
Delegating can be really freeing for you and motivational for your team - but there are challenges too. This section looks at the limitations, the benefits, and the practicalities of delegating effectively.
涵盖的内容
12个视频6篇阅读材料1个作业
12个视频•总计27分钟
- Introduction•1分钟
- What are YOUR cushions?•4分钟
- The list of could and can’t•2分钟
- The value of delegating•2分钟
- Set up an expert system •2分钟
- A pretend motorbike crash•3分钟
- The 80% rule•3分钟
- People who are nearly ready•1分钟
- If you can’t delegate the whole thing….•2分钟
- Assign a Deputy•1分钟
- The textbook delegation process•5分钟
- Wrap Up•1分钟
6篇阅读材料•总计60分钟
- Task You Can Delegate•10分钟
- How Much Time•10分钟
- Pretend Motorbike Crash•10分钟
- Is it always worth delegating?•10分钟
- Delegation Process•10分钟
- Ten Practical Tips•10分钟
1个作业•总计30分钟
- Delegation•30分钟
In this section we look at reverse delegation - taking tasks back off other people when they shouldn't be being passed. Understand when and how it happens, and how to avoid it.
涵盖的内容
2个视频2篇阅读材料1个作业
2个视频•总计5分钟
- WHAT is a Management Monkey?•4分钟
- WHO is your biggest monkey-giver?•1分钟
2篇阅读材料•总计20分钟
- Deeper Reading on Monkeys•10分钟
- Monkey Givers workbook•10分钟
1个作业•总计30分钟
- Review what you've learnt•30分钟
Working remote or virtually is a huge part of modern working life and so it's important to address the most effective ways to do it. Building motivation, autonomy, communication and adapting to different personality types - it's all covered here.
涵盖的内容
18个视频2篇阅读材料2个作业
18个视频•总计71分钟
- Planning and delivering•2分钟
- The nine options for managing virtual teams•4分钟
- Why empowerment is not suitable for virtual teams•3分钟
- Communicating within a virtual team•3分钟
- How to deliver critique with empathy•7分钟
- Building autonomy into remote work•3分钟
- Motivations of remote workers•10分钟
- How to unlock deeper connection•3分钟
- Avoiding fractious groups•3分钟
- Juggling the hierarchy remotely•3分钟
- Different personalities within a team•2分钟
- What do your team enjoy?•3分钟
- You can't praise what you don't notice•3分钟
- Personality Type: Analyticals•4分钟
- Personality Type: Controllers•5分钟
- Personality Type: Enthusiasts•5分钟
- Personality Type: Amiables•5分钟
- Summary•2分钟
2篇阅读材料•总计20分钟
- Managing Remote Teams•10分钟
- Remote Working Handbook•10分钟
2个作业•总计60分钟
- Review this module•30分钟
- Untitled•30分钟
Let's go above and beyond with our delegation learnings. In this next section we cover abdication, empowerment, and getting extra responsibility from your boss so you can continue to empower your team too.
涵盖的内容
6个视频1篇阅读材料2个作业
6个视频•总计15分钟
- Introduction•1分钟
- The two key parts of delegation•3分钟
- Why we abdicate•2分钟
- How to try Empowerment•4分钟
- Train your boss to empower you more•4分钟
- Wrap Up•1分钟
1篇阅读材料•总计10分钟
- Abdication•10分钟
2个作业•总计60分钟
- Review your progress•30分钟
- Abdication vs Empowerment•30分钟
In my opinion every great company does appraisals well - it's a key marker of success for me. So let's learn what they are how to make them highly effective at all levels of the hierarchy.
涵盖的内容
5个视频2篇阅读材料2个作业
5个视频•总计10分钟
- Introduction•1分钟
- Appraisals solve every problem•3分钟
- The number one sign of a professional company•3分钟
- How to make your appraisals make a real difference•2分钟
- Wrap Up•1分钟
2篇阅读材料•总计20分钟
- Getting Appraisals Done•10分钟
- Appraisal Summary•10分钟
2个作业•总计60分钟
- Team audit •30分钟
- Applying appraisals in your workplace•30分钟
Finally, make yourself a long term implementation plan. Consider what you'll be implementing from this course on a regular basis both short term and long term.
涵盖的内容
6个视频4篇阅读材料2个作业
6个视频•总计15分钟
- Introduction•1分钟
- Daily actions•3分钟
- Weekly actions•3分钟
- Monthly actions•3分钟
- Yearly actions•5分钟
- Conclusion•2分钟
4篇阅读材料•总计40分钟
- Taking Action•10分钟
- Jim Collins on Level 5 Leadership•10分钟
- Further Reading•10分钟
- Reading List•10分钟
2个作业•总计60分钟
- Summing up - regular actions•30分钟
- Planned Daily/Weekly/Monthly actions•30分钟
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位教师

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提供方

Chris Croft Training offers engaging and unique video training to learners across the globe. A Cambridge University graduate, engineer and manager, Chris Croft converted his career to training over 20 years ago, and for the past 10 years has been converting all his in person workshop knowledge to deliver online training as well. We pride ourselves on injecting fun and energy back into online training, and making things as practical and memorable as possible.
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