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学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

4.5
2,860 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

JS

Mar 6, 2016

very objective and hands on structure. Excellent for working executive as well, gives a hands on refresher with the help of best and latest on the subject. very concise and focused.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据:

576 - Introduction to Operations Management 的 600 个评论(共 658 个)

创建者 Alivia W

Apr 21, 2020

In general a very great course with good organization and useful materials. However, comparing to other courses in the specialization, this course is significantly heavier in workload. To add, many questions in homework and exams show no similarities with questions covered in materials and gave no feedback.

创建者 Joshua N

Aug 1, 2023

Great course, clear and straightforward teaching. However, quizzes are a nightmare and not because they are difficult but because the answer formats (decimal places, to exclude '%' are not consistent across weeks and quizzes. Read the discussion forums as the formats are posted there by helpful strangers

创建者 Nate K

Jan 29, 2019

I found it a little hard to follow along and some of the assignments were difficult to solve because of lack of reference resources (in the course or discussion forms). The course was overall very good but I think it could be made better if delivered better.

创建者 Courtney L

Nov 11, 2025

The course leaned more toward math than practical operations. It took some extra time to get through since I had to follow the transcript along with the lecture to ensure I fully understood the material, but overall it was a valuable learning experience.

创建者 于一铭

Dec 7, 2018

I think for calculations there should be a sample answer so that students can know what's wrong with theim when their own answer is wrong. It's just so painful for me to go over and over again with these exams without knowing what's wrong with my answer.

创建者 Yvonne L

Jan 12, 2026

The teacher is excellent but goes through things quickly. The answers to the quizzes are difficult. They are not clear about how they want you to format the answers. If you want to save yourself from frustration, check out the discussion boards.

创建者 Choudary j

Aug 16, 2020

The material was rushed and some parts were not well explained. I understand the time constraints to cover a large course. Like in Toyota Management style, Its better to be good at some concepts rather than be average at all concepts.

创建者 Jeffery W L J

Oct 29, 2018

Some great information. The final test though appears to have some errors. I found a discussion in the forum about it from a few years ago where an admin states otherwise. I'm not convinced however.

I enjoyed the course though.

创建者 Vyom G

May 13, 2020

The content of the course is very good, so is the faculty's teaching method.

The course presentation seems outdated and the there is a bit of disconnect between the theory and its application in practical problem solving.

创建者 Nithyashree S

Jan 25, 2020

This course helped me understand the basics of operations management and the real life implications of the same. The professor delivered the content in a comprehensible and fun manner.

创建者 David M

Mar 16, 2017

Topic is great, covers a lot of concepts that are important in this field.

Providing the students with examples of the formulas and definitions prior to the course would be a big help!

创建者 PETER G

Mar 12, 2019

I was not impressed with course up to about week three. Then the light went on and I understood the layout of the curriculum Good course with a lot of intense calculation required.

创建者 Alex M

Oct 20, 2017

A very academic course that turns intuitive concepts inside out, with little perceived benefit. The course would benefit from more applied examples with clear added value.

创建者 Ashish V

Mar 27, 2017

The presentation and course material is of minimal use. It should be more descriptive so that we can review the subject at a later time after completing the course.

创建者 Vasanth P

Dec 27, 2019

This is the most difficult course in the entire Wharton fundamentals, i struggled a lot with this. You need to understand the formulate and keep practicing.

创建者 Philipp R

May 22, 2018

Interesting course material, but the slides and presentation could be more clear. Exam questions are not always stated precisely.

创建者 Sainath A

May 28, 2020

The videos aren't enough to get through the homework and quiz which I thought were to go through.Rest the content was good.

创建者 Francisca E

Apr 19, 2021

Professor spoke too fast, not always clear, many students had same consistent questions about quizzes, examples and tests

创建者 Marlowe D

Mar 4, 2017

This course is fairly informative but it take much longer than advertised unless you have a background in operations.

创建者 Muhammad A A M

Jul 28, 2021

The way instructor gets into the numerical solutions is not that great to understand. It should be in gradual pace.

创建者 Philip R

Jul 4, 2017

Decent material and very sincere instructor, but somewhat dry and not as vividly applied as would be possible

创建者 Xinhua L

Jul 22, 2018

some concepts are not very clear and exam questions are not reflecting the concepts taught in the course

创建者 Mukil V N

Jul 5, 2020

The test taking instructions needs to be more specific. This was a big pain. The lessons are good.

创建者 Luciano B T

Aug 14, 2023

I had completed weeks 1, 2 and 3 and then the program was updated and I had to re-do everything.

创建者 Angelene M S V

Aug 31, 2016

A pretty hard course with a very fast paced mode of learning. Still useful and challenging!