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学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

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2,860 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

JS

Mar 6, 2016

very objective and hands on structure. Excellent for working executive as well, gives a hands on refresher with the help of best and latest on the subject. very concise and focused.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据：

526 - Introduction to Operations Management 的 550 个评论（共 658 个）

创建者 Tara A

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Aug 11, 2016

Great content but more examples would be helpful

创建者 Rodney S

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Feb 9, 2021

Very Informational and quite challenging.

创建者 Mihir S

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Apr 17, 2020

good course with lots of problem solving

创建者 Alessandro D P

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Nov 5, 2017

Quite tough course but very interesting.

创建者 Haoran L

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Feb 2, 2020

A little bit too hard to understands

创建者 Amber D S

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May 20, 2018

Good course for operational analysis

创建者 Yuwei Y

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Dec 29, 2017

I feel it is a challenging course.

创建者 Geethanjali

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Feb 12, 2016

A good introduction to Operations!

创建者 Karolis K

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Apr 6, 2018

great, but need more material

创建者 sujeet b

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Sep 22, 2019

Smartly covered all topics.

创建者 Carola A Y C

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Jul 8, 2020

Is good , but so difficult

创建者 朱彦缙

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Apr 12, 2016

It's very useful for me.

创建者 Vadim L

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Jan 27, 2017

English could be better

创建者 MAMENGUI M D f

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Mar 30, 2023

Very relevant training

创建者 Fatima E D

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Jun 19, 2016

tough but good course!

创建者 Durga D

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Dec 20, 2022

its good for skills

创建者 Indu K R

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Dec 8, 2025

Great experience

创建者 Aman

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Jun 7, 2020

Volume too soft.

创建者 Premchander S

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Apr 8, 2019

GOOD EXPERIENCE

创建者 Ann J

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Oct 3, 2016

Good course :)

创建者 kouamé c a k

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May 28, 2020

riche et fun

创建者 RAVI K

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Jan 2, 2026

Informative

创建者 Prasad M

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Apr 7, 2018

Good Course

创建者 Vikram S

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Mar 29, 2018

Very good.