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学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

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2,860 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

JS

Mar 6, 2016

very objective and hands on structure. Excellent for working executive as well, gives a hands on refresher with the help of best and latest on the subject. very concise and focused.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据：

351 - Introduction to Operations Management 的 375 个评论（共 658 个）

创建者 Joseph A C I

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Nov 20, 2018

Challenging, but very good

创建者 Terrence L

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Mar 29, 2018

Great Course, I love it !!

创建者 Douglas T

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Feb 16, 2018

Excellent balanced course.

创建者 Delbeau M

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Feb 13, 2016

great course very pleasant

创建者 sunil

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Jan 11, 2016

Great learning experience!

创建者 BASIREDDY A R

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Jul 25, 2024

very nice and informative

创建者 Tianchu Y

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Jul 3, 2017

The subway example works!

创建者 Vinayak S

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Jul 16, 2017

One of the best course!!

创建者 Osman V

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Dec 8, 2018

muy completo..excelente

创建者 Sarang

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Oct 8, 2018

Very good explanations!

创建者 Yi X

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Jan 10, 2016

Expect to be more vivid

创建者 Arnab B

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Feb 12, 2026

Very structured course

创建者 IRFAN S

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Mar 24, 2017

One of the best course

创建者 Alexandre I A

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Aug 18, 2016

Muito Bom ! Recomendo!

创建者 Benyamin S

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Aug 22, 2025

it was really helpful

创建者 Emad B A

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May 4, 2016

It is awesome course.

创建者 魏楚时

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Jan 19, 2016

非常好，课程通过的比较顺利，老师讲的很明白

创建者 Khelifa M

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Jan 7, 2016

Think you great job

创建者 Vinod W

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Jan 9, 2026

Very detailed course

创建者 Timur A

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Feb 2, 2021

I liked this course!

创建者 Rohan P

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Jun 13, 2020

Provide more videos

创建者 Quoc-Anh V

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Jul 12, 2019

Hard but worth it.

创建者 Abdelrahman M A

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May 19, 2016

awesome instructor

创建者 Prashant B M

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Dec 24, 2025

It is good course