Resolve Recurring Issues with Continuous Improvement is a foundational course for professionals seeking to enhance operational stability and performance. If you are tired of temporary fixes and want to solve business problems for good, this course provides a structured, data-driven methodology. You will learn to move beyond treating symptoms by using root cause analysis techniques like the 5 Whys to diagnose the fundamental source of persistent failures.

您将学到什么
Resolve recurring issues through continuous improvement by identifying root causes, implementing fixes, and measuring impact.
您将获得的技能
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有2个模块
This module lays the foundation for continuous improvement by teaching learners how to look beyond surface-level symptoms and identify the true source of recurring problems. Learners will explore the business impact of unresolved issues and master the 5 Whys technique, a powerful tool for root cause analysis.
涵盖的内容
2个视频1篇阅读材料2个作业
In this module, learners move from analysis to action. They will learn how to develop standardized corrective actions that prevent problems from recurring and how to select and track Key Performance Indicators (KPIs) to measure the impact of their solutions, ensuring that their efforts lead to tangible business results.
涵盖的内容
2个视频2篇阅读材料3个作业
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
位教师

提供方
人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
从 Business 浏览更多内容

Board Infinity

University of Michigan
¹ 本课程的部分作业采用 AI 评分。对于这些作业,将根据 Coursera 隐私声明使用您的数据。





