Participants will learn to optimize operations, enhance productivity, and address real-world challenges through strategic planning and effective implementation. The curriculum combines theoretical knowledge with practical applications to equip learners with the skills needed for successful operations management in various industries.

Operations Management
本课程是 Supply Chain & Operations 专项课程 的一部分
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您将获得的技能
- Process Improvement
- Lean Six Sigma
- Capacity Management
- Revenue Management
- Operations Management
- Operational Efficiency
- Service Management
- Strategic Planning
- Lean Methodologies
- Operational Performance Management
- Business Operations
- Quality Management
- Continuous Improvement Process
- Process Analysis
- 技能部分已折叠。显示 9 项技能,共 14 项。
要了解的详细信息

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23 项作业
了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有5个模块
Little’s law allows for the quick calculation of throughput times, throughput rates and inventories in operations, the system’s approach allows for the structuring of process analysis
涵盖的内容
5个视频5篇阅读材料5个作业
The trade-off analysis framework helps operations to keep focused, the importance performance matrix allows for the establishment of strategic priorities in operations, the content analysis (objectives x decision areas) allows for defining priorities of operations decisions aligned with the operations strategy
涵盖的内容
5个视频4篇阅读材料5个作业
Value prism helps design and manage resources in service operations; Queuing theory helps design service systems; Revenue management helps define pricing and capacity allocation decisions in services; the 5-gap model allows for identifying the root causes of service problems
涵盖的内容
6个视频4篇阅读材料4个作业
The principles of the Theory of Constraints allows for the identification and management of bottlenecks in operations systems; the ToC continuous improvement process allows for the ToC to be continually applied for operations improvement
涵盖的内容
6个视频4篇阅读材料5个作业
Process analysis concepts and tools, Quality management concepts and tools.
涵盖的内容
5个视频4篇阅读材料4个作业
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已于 Feb 3, 2026审阅
Its was such an amazing course Learned alot of things.
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University of Pennsylvania

IESE Business School

Fundação Instituto de Administração



