This introductory course provides a comprehensive overview of Copilot for Sales, Microsoft's AI-powered sales assistant. You will learn how Copilot can revolutionize your sales process by automating tasks, providing insights, and streamlining communication. Through hands-on exercises and real-world scenarios, learners will learn to effectively utilize Copilot for email drafting, meeting management, content creation, and knowledge retrieval, ultimately enhancing productivity and driving sales growth.

您将获得的技能
- Taking Meeting Minutes
- Generative AI Agents
- Company, Product, and Service Knowledge
- Email Automation
- Personalized Service
- Microsoft Teams
- Microsoft 365
- Sales Process
- AI Enablement
- Microsoft Outlook
- Microsoft Copilot
- Customer Communications Management
- Negotiation
- Sales Enablement
- Sales Presentation
- Customer Relationship Building
- Meeting Facilitation
- 技能部分已折叠。显示 9 项技能,共 17 项。
要了解的详细信息

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12 项作业
了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有3个模块
In this module, you’ll get hands-on with Microsoft Copilot for Sales and see how it fits into a seller’s day-to-day workflow. You’ll learn how to get started and set up Copilot, then explore practical use cases like drafting sales emails, capturing and summarizing meeting notes in Teams, and pulling contextual insights from Dynamics 365. You’ll also see how Copilot can support proposal creation (in Excel) and improve collaboration through summaries and Planner task support, plus build your prompting skills.
涵盖的内容
10个视频4篇阅读材料4个作业
Discover how to harness the full power of Microsoft Copilot to revolutionize your interactions with customers throughout the sales cycle. Go beyond basic profiling and delve into how Copilot can enhance your communication, negotiation, and relationship-building skills. Please note: This course was developed in September 2024. Copilot for Sales continues to evolve. It's important to adapt to the changes as the Copilot interface and functionality might be different from the features of Copilot for Sales when this course was created. For the latest updates and changes, follow the Microsoft’s Copilot for Sales website. Thank you for your understanding and enjoy the course!
涵盖的内容
10个视频2篇阅读材料4个作业
Discover how to harness the power of Copilot's AI-powered tools to create high-impact sales materials that captivate prospects and drive conversions. Learn how to seamlessly integrate Copilot with your company's knowledge base to access critical information and resources effortlessly. Please note: This course was developed in September 2024. Copilot for Sales continues to evolve. It's important to adapt to the changes as the Copilot interface and functionality might be different from the features of Copilot for Sales when this course was created. For the latest updates and changes, follow the Microsoft’s Copilot for Sales website. Thank you for your understanding and enjoy the course!
涵盖的内容
5个视频3篇阅读材料4个作业
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人们为什么选择 Coursera 来帮助自己实现职业发展

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学生评论
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- 4 stars
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已于 May 21, 2025审阅
While thus course is very informative, there is ALOT of filler content and could be simplified







