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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
1,177 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

PW

Jan 17, 2020

Content is really good and well explained. It is easy to practice the skills learnt at the workplace as well as day to day life situations.

EM

Sep 9, 2024

In my opinion It's a very interesting and useful course. I liked the way it was structured, it was very clear, they gave good examples.

筛选依据:

226 - Conflict Resolution Skills 的 250 个评论(共 303 个)

创建者 Lorena M

Jul 15, 2024

Dan un enfoque más claro del abordaje de conflictos en el entorno laboral, y cómo no olvidar las perspectivas de nuestros trabajo mientras estamos en conflicto.

创建者 Salman K

Sep 30, 2024

Conflict occurs in large organisation I.e corporate and governmental departments and this course help to resolve conflicts in easy manner

创建者 Eliete P M

Sep 10, 2024

In my opinion It's a very interesting and useful course. I liked the way it was structured, it was very clear, they gave good examples.

创建者 Rohan G

Feb 14, 2021

The Delivery of the course can be improved and be more structured. Also more real life case examples can be used for certain concepts

创建者 SZOLIK V

Sep 11, 2022

Overall, I found this course very useful.

I am sorry that the person who gave all my answers 0 points did so without explanation.

创建者 Amanfo A

Aug 20, 2016

The visuals and practical examples are very useful as they can even permeate even the very uneducated with understanding.

创建者 Huaihe W

Nov 15, 2015

Tell the basic principles of conflict resolution. Reminds me of the summer course I took at Columbia University.

创建者 Hannah L

Jun 19, 2016

A good course! The assignments were fun to write. Some videos were redundant, but overall I enjoyed it greatly.

创建者 Mark F M

May 16, 2017

Good Course! Still think the first two courses in this specialisation can be combined into a single course.

创建者 Vivek Y S

Mar 24, 2020

The course material is good. Najla has very well explained the concept. Useful while dealing with the conf

创建者 Clarissa V

Nov 10, 2022

Peer reviewing of assignments is a bit of a mixed bag but the content was well laid out and explained.

创建者 Alexandra M

May 7, 2018

Excellent! I liked the information and skills of this module so much.

Thank you for the opportunity.

创建者 Eric B

Jan 12, 2016

I wish there was some more "meat" on actually resolving conflict, maybe it's in the next chapters :)

创建者 Anand M

Apr 4, 2016

This Course has a good and practical approach to conflict resolution in any a Organization.

创建者 Karthika

Sep 28, 2016

Not too much material in addition to the Types of Conflict course but worth reading

创建者 Gelvis S

May 26, 2019

Great course to understand the process for conflict resolution.

创建者 Raunaq S

Dec 13, 2015

Using Mind Maps to explain can be a lot more easier!

创建者 Abdelrhman S h

Mar 1, 2016

it is perfect course i take it until now thank you

创建者 Warnakulasuriya A S S T

Aug 26, 2020

Good course. I really happy to learn from this.

创建者 Fabio D

Sep 9, 2017

Some very good honts on how to manage conflicts

创建者 Christina S H

May 24, 2016

Too much theory, too little real life examples.

创建者 Hafizuddin S B M A

Oct 24, 2020

Nice course with insights from professionals.

创建者 AMAN A W

Dec 26, 2017

That was a lot of new experiences. Thank You

创建者 barbara S

Aug 31, 2016

very interesting learning experience