Coursera

User Retention Analytics 专项课程

Coursera

User Retention Analytics 专项课程

Transform User Data Into Retention Strategy. Build analytics expertise to identify user patterns, optimize funnels, and boost retention rates.

Hurix Digital
John Whitworth

位教师:Hurix Digital

访问权限由 New York State Department of Labor 提供

深入学习学科知识
中级 等级

推荐体验

4 周 完成
在 10 小时 一周
灵活的计划
自行安排学习进度
深入学习学科知识
中级 等级

推荐体验

4 周 完成
在 10 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Analyze user cohorts and retention curves to identify patterns driving long-term engagement

  • Build predictive models linking activation metrics to retention for data-driven decisions

  • Create interactive dashboards and visualizations that communicate retention insights effectively

要了解的详细信息

可分享的证书

添加到您的领英档案

授课语言:英语(English)
最近已更新!

January 2026

了解顶级公司的员工如何掌握热门技能

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

精进特定领域的专业知识

  • 向大学和行业专家学习热门技能
  • 借助实践项目精通一门科目或一个工具
  • 培养对关键概念的深入理解
  • 通过 Coursera 获得职业证书

专业化 - 8门课程系列

您将学到什么

  • Clustering-based user segmentation uncovers behavior patterns for better personalization and targeting.

  • Retention methods shape insights—choosing the right one ensures accurate product health assessment.

  • Identifying power users enables better retention, feature design, and lifetime value growth.

  • Clear communication and documentation turn technical analysis into actionable, team-wide impact.

您将获得的技能

类别:Data-Driven Decision-Making
类别:Customer Retention
类别:Product Management
类别:Strategic Decision-Making
类别:Customer Insights
类别:Performance Measurement
类别:Product Strategy
类别:Data Analysis
类别:Machine Learning Algorithms
类别:Technical Documentation
类别:Marketing Analytics
类别:Data Storytelling
类别:Customer Analysis
类别:Advanced Analytics
类别:Unsupervised Learning
Analyze and Optimize User Retention

Analyze and Optimize User Retention

第 2 门课程 1小时

您将学到什么

  • Cohort analysis reveals long-term quality of acquisition channels, enabling data-driven marketing spend decisions.

  • Comparing retention curves across calendar and age-aligned cohorts helps distinguish seasonal patterns from user fatigue.

  • Effective retention analysis combines business context like release schedules and holidays with quantitative metrics.

  • Segmenting cohorts by acquisition channel and cost-per-cohort uncovers product-market fit and sustainable user value

您将获得的技能

类别:Customer Retention
类别:Time Series Analysis and Forecasting
类别:Analysis
类别:Trend Analysis
类别:Marketing Channel
类别:Looker (Software)
类别:Customer Insights
类别:Customer Analysis
类别:Performance Metric
类别:Forecasting
类别:Strategic Marketing
类别:Marketing Analytics
类别:Web Analytics
类别:Product Management
类别:Data Analysis
Transform Data: SQL & Pandas Mastery

Transform Data: SQL & Pandas Mastery

第 3 门课程 2小时

您将学到什么

  • Mastering SQL dialects ensures analytics portability across platforms and prevents costly query migration issues.

  • Window functions vary by SQL type, so understanding syntax differences is key for accurate analysis.

  • Event data aggregation powers time-series analysis, turning raw behavior data into valuable business metrics.

  • Data transformation blends SQL precision with Pandas flexibility to handle complex analytical workflows.

您将获得的技能

类别:Pandas (Python Package)
类别:SQL
类别:Data Transformation
类别:Query Languages
类别:Analytics
类别:Apache Spark
类别:Pivot Tables And Charts
类别:Data Manipulation
类别:Time Series Analysis and Forecasting
类别:Consolidation
类别:Data Wrangling

您将学到什么

  • Effective dashboards start by understanding stakeholder questions and the analytical workflows they rely on for decisions.

  • Self-service dashboards balance powerful features with intuitive design, enabling exploration without user overload.

  • Drill-through interactions turn static reports into dynamic tools, guiding users from summaries to detailed insights.

  • Successful dashboards combine technical skill with empathetic design to connect business needs and capabilities.

您将获得的技能

类别:Interactive Data Visualization
类别:Dashboard
类别:Business Requirements
类别:Self Service Technologies
类别:Requirements Elicitation
类别:Data Presentation
类别:Web Analytics
类别:Key Performance Indicators (KPIs)
类别:Performance Analysis
类别:Stakeholder Analysis
类别:Business Intelligence
类别:Requirements Analysis
类别:Business Analytics
类别:Data Storytelling
Evaluate and Explain Retention Curves

Evaluate and Explain Retention Curves

第 5 门课程 2小时

您将学到什么

  • Retention metric choice, such as n-day or rolling, shapes how user behavior patterns are interpreted for strategy.

  • Survival analysis offers a robust statistical method to compare retention across groups and guide optimization.

  • Significance testing in retention analysis avoids misleading results from random variation and supports sound decisions.

  • Survival curve visuals simplify complex retention data into insights stakeholders can quickly understand and use.

您将获得的技能

类别:Statistical Hypothesis Testing
类别:R Programming
类别:Performance Metric
类别:Trend Analysis
类别:Product Improvement
类别:Analytics
类别:Statistical Analysis
类别:Statistical Methods
类别:Statistics
类别:Customer Insights
类别:Business Metrics
类别:Customer Engagement
类别:Data Analysis
类别:Customer Retention

您将学到什么

  • Retention heatmaps expose user trends over time, making cohort insights clear and actionable for product and marketing teams.

  • Good visualization balances design and accessibility, ensuring insights are clear and inclusive for all users.

  • Event annotation links retention shifts to business actions, turning visual data into actionable explanations.

  • Visual accessibility checks ensure accurate, unbiased insights and prevent misinterpretation in data communication.

您将获得的技能

类别:Web Content Accessibility Guidelines
类别:Tableau Software
类别:Data Storytelling
类别:Heat Maps
类别:Customer Retention
类别:Data Presentation
类别:Data Visualization Software
类别:Stakeholder Communications
类别:Timelines
类别:Plot (Graphics)
类别:Statistical Visualization
Design and Optimize User Funnels

Design and Optimize User Funnels

第 7 门课程 2小时

您将学到什么

  • Selecting activation events needs analysis of user behavior and conversions to identify actions that drive success.

  • Funnel evaluation should simplify user flow while keeping key business validation steps intact.

  • Funnel optimization blends drop-off data with user insights to guide smarter process improvements.

  • Ongoing testing and measurement ensure funnels stay effective as user behavior and expectations change.

您将获得的技能

类别:Process Analysis
类别:Process Improvement and Optimization
类别:Analysis
类别:Business Metrics
类别:Marketing Analytics
类别:Dashboard
类别:Customer Insights
类别:Key Performance Indicators (KPIs)
类别:Customer experience improvement
类别:Process Design
类别:Driving engagement
类别:User Feedback
类别:Web Analytics
类别:Customer Analysis
类别:Data-Driven Decision-Making
类别:Process Mapping
Analyze Activation to Boost Retention

Analyze Activation to Boost Retention

第 8 门课程 2小时

您将学到什么

  • Channel-specific activation analysis identifies acquisition sources that deliver lasting user value for smarter marketing investments.

  • Validating activation-retention links builds predictive analytics foundations for evidence-based product decisions.

  • Early engagement trends predict long-term user behavior, enabling proactive onboarding and retention optimization.

  • Activation-retention correlations reveal key behaviors that drive sustainable product growth and measurable success.

您将获得的技能

类别:Marketing Effectiveness
类别:Statistical Modeling
类别:Customer Analysis
类别:Advanced Analytics
类别:Customer Acquisition Management
类别:Correlation Analysis
类别:Statistical Hypothesis Testing
类别:Predictive Analytics
类别:Analytics
类别:Data-Driven Decision-Making
类别:Marketing Analytics
类别:Statistical Methods
类别:Statistical Analysis
类别:Predictive Modeling
类别:Customer Engagement
类别:Marketing Channel
类别:Customer Retention
类别:Product Strategy
类别:Customer Insights
类别:Marketing Budgets

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。

位教师

Hurix Digital
Coursera
283 门课程 20,470 名学生
John Whitworth
Coursera
25 门课程 969 名学生

提供方

Coursera

人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.

自 2018开始学习的学生
''能够按照自己的速度和节奏学习课程是一次很棒的经历。只要符合自己的时间表和心情,我就可以学习。'

Jennifer J.

自 2020开始学习的学生
''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'

Larry W.

自 2021开始学习的学生
''如果我的大学不提供我需要的主题课程,Coursera 便是最好的去处之一。'

Chaitanya A.

''学习不仅仅是在工作中做的更好:它远不止于此。Coursera 让我无限制地学习。'