Learn the functions of external communications as well as strategies and channels to communicate with the outside world. See how they play a crucial role in promoting your products, corporate imaging and branding, and building long-term relationships with customers. Explore how to manage media, stakeholder, and investor relations effectively. Additionally, complete this certification by identifying best practices for external communications, including segmenting your audience and leveraging social media and two-way communications with stakeholders.

External Communications Channels
本课程是 Corporate Communications 专项课程 的一部分

位教师:Chris Ruoff
访问权限由 New York State Department of Labor 提供
2,298 人已注册
您将学到什么
Identify strategies for effective external communications, promoting corporate branding, and communicating with media and investor relations
Differentiate between the functions of internal and external communications
Recognize the impactful results of leveraging social media and encouraging two-way communication with customers
您将获得的技能
- Social Media Management
- Advertising
- Customer Communications Management
- Social Media Strategy
- Social Media
- Communication Strategies
- Public Relations
- Marketing and Public Relations
- Internal Communications
- Target Audience
- Content Marketing
- Stakeholder Communications
- Stakeholder Management
- Corporate Communications
- Marketing Communications
- Branding
- Brand Management
- Strategic Communication
- Press Releases
- Media Relations
- 技能部分已折叠。显示 8 项技能,共 20 项。
要了解的详细信息

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5 项作业
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该课程共有4个模块
Welcome to Module 1, External Communications. In this module, we will explore effective external communication strategies and channels, which are crucial for building and maintaining a positive public image. External communication is also important for recruiting candidates through effective messaging that will entice them to consider you as an employer.
涵盖的内容
2个视频1篇阅读材料1个作业1个讨论话题1个插件
Welcome to Module 2, The Role of Communications in Corporate Branding. This module will illustrate the importance of corporate branding and image in building a strong brand. We will learn how customer testimonials and use cases demonstrate the value of your product or service, both of which are strategies for building trust and credibility with potential customers.
涵盖的内容
2个视频1篇阅读材料1个作业1个讨论话题
Welcome to Module 3, Media Relations and Investor Relations. This module will explore how effective media relations help organizations gain positive media coverage, and build and maintain relationships with journalists, media outlets, and influencers. These elements form the foundation of successful PR campaigns and help organizations effectively manage their relationships with investors and stakeholders.
涵盖的内容
1个视频1篇阅读材料1个作业1个讨论话题
Welcome to Module 4, Best Practices in External Communication. This module will share the best ways to communicate externally, including strategies for segmenting your audience, branding, encouraging two-way communications, and leveraging social media. These strategies help organizations engage in meaningful discussions to foster relationships with customers and identify brand ambassadors. Social media communications in particular are a great way to introduce and engage customers, partners, and more with your brand personality.
涵盖的内容
1个视频2篇阅读材料2个作业1个讨论话题
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