In the world of project management, we are obsessed with tools, timelines, and budgets. We have Gantt charts for every phase, dashboards for every metric, and software for every task. Yet, with all this structure, why do so many projects still descend into chaos? Why do teams end up misaligned, stakeholders become frustrated, and critical risks get missed until it is too late?
Communication Protocols for Project Success
Communication Protocols for Project Success
位教师：LearningMate
访问权限由 New York State Department of Labor 提供
您将学到什么
Design and implement communication protocols to improve team alignment, manage stakeholder expectations, and drive predictable project success.
您将获得的技能
要了解的详细信息
了解顶级公司的员工如何掌握热门技能
积累特定领域的专业知识
本课程是 Advanced Project Operations & Automation 专项课程 专项课程的一部分
在注册此课程时，您还会同时注册此专项课程。
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书
该课程共有3个模块
This module establishes the "why" and "what" behind communication protocols. Learners will discover how undocumented and inconsistent communication practices lead to project failure, using the Healthcare.gov case study as a prime example. They will then learn the foundational components of a strong communication policy, including standardized channel-naming conventions and response-time agreements, and take the first steps in building their own.
涵盖的内容
1个视频1篇阅读材料2个作业
This module focuses on the principle that "what gets measured gets managed." Learners will understand the importance of tracking communication metrics to validate the effectiveness of their protocols. They will learn how to identify key performance indicators (KPIs), such as average response time, and practice calculating these metrics to quantify improvements in team efficiency.
涵盖的内容
2个视频1篇阅读材料2个作业
In this final module, learners will synthesize their knowledge to create a comprehensive Communication Protocol Playbook. They will learn how to document and report on their implemented protocols and the resulting performance improvements. Using the UK's NHS IT failure as a cautionary tale, the module emphasizes the importance of clear reporting and stakeholder communication to ensure new standards are adopted and maintained.
涵盖的内容
2个视频1篇阅读材料2个作业
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
位教师
164 门课程 9,184 名学生
提供方
人们为什么选择 Coursera 来帮助自己实现职业发展
Felipe M.
自 2018开始学习的学生
''能够按照自己的速度和节奏学习课程是一次很棒的经历。只要符合自己的时间表和心情，我就可以学习。'
Jennifer J.
自 2020开始学习的学生
''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'
Larry W.
自 2021开始学习的学生
''如果我的大学不提供我需要的主题课程，Coursera 便是最好的去处之一。'
Chaitanya A.
''学习不仅仅是在工作中做的更好：它远不止于此。Coursera 让我无限制地学习。'
从 Business 浏览更多内容
University of Maryland, College Park
Microsoft
University of Maryland, College Park
¹ 本课程的部分作业采用 AI 评分。对于这些作业，将根据 Coursera 隐私声明使用您的数据。