Analyzing and effectively utilizing Value Stream Mapping (VSM) is crucial for businesses and professionals because it provides a clear methodology for identifying inefficiencies and improving operational workflows. This course offers a visual representation of all actions both value added and non-value-added—required to bring a product or service from initial stages to the end customer. By gaining comprehensive visibility into these processes, businesses can pinpoint exactly where delays, redundancies, and unnecessary steps occur. Participants who complete this course will develop skills in analysis and strategic thinking, leading to actionable insights that enhance process efficiencies and deliver better results within their organizations.

This course is designed for team leaders, supervisors, and managers responsible for individuals and teams, as well as professionals in business process, supply chain management, and logistics across various industries. It aims to support those who oversee process improvements and operational efficiency in their organizations. Participants should have a basic knowledge of process management. Team and process leaders are expected to have a solid grasp of process management tools and best practices to fully benefit from the course. By the end of this course, learners will be able to identify the purpose and benefits of using Value Stream Mapping (VSM) in process improvement. They will utilize standard VSM symbols and notations to represent processes, material flows, and information flows. Additionally, learners will analyze completed Value Stream Maps to identify areas of waste and highlight opportunities for improvement.