Chevron Left
返回到 Technical Support Fundamentals

学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
星
162,735 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

AL

Aug 17, 2020

I strongly recommend this certificate to anyone trying to go into the information technology field, very informative. thanks google and coursera for making this available at such a comfortable price.

筛选依据：

151 - Technical Support Fundamentals 的 175 个评论（共 10,000 个）

创建者 Robert F

•

Oct 28, 2020

Very good course. I would recommend it.

创建者 Daniel R

•

Oct 28, 2020

I love it very informative and fun

创建者 Pinak K S

•

Oct 16, 2025

Very Very Good And Supportive

创建者 Salahadine I

•

Oct 28, 2020

it was very good to me thanks

创建者 Anie C

•

Oct 28, 2020

Very informative, educational

创建者 ANDRÉS D C

•

Oct 28, 2020

Amazing introductive course

创建者 Hashem M

•

Apr 21, 2022

It's a really great course

创建者 Alexander C

•

Oct 28, 2020

Exellent Course!!!!!

创建者 Musab A A S

•

Oct 18, 2025

It's really great

创建者 Jolene C

•

Apr 20, 2022

Very well done.

创建者 Stephanie K C Q

•

Oct 28, 2020

Greaat course!!

创建者 Juan F Z M

•

Oct 28, 2020

muchas gracias

创建者 ROBBY A D

•

Apr 21, 2022

loooved it.

创建者 Silas W

•

Oct 28, 2020

Great so far

创建者 Michael D H

•

Oct 28, 2020

Exceptional

创建者 Omar S P

•

Apr 20, 2022

EXECELLENT

创建者 Lamarcus G

•

Apr 20, 2022

Very good

创建者 Omkar B

•

Apr 21, 2022

superb

创建者 Mohammed E A

•

Apr 20, 2022

great

创建者 SANDHYA P

•

Oct 29, 2020

good

创建者 321910306052 g

•

Oct 28, 2020

good

创建者 Sarthak J

•

Oct 28, 2020

cool

创建者 JOSE Y J M

•

Oct 28, 2020

.

创建者 kyle b

•

Jun 8, 2021

The course was laid out well, some of the VM stuff is a little janky, but overall a great introductory course. If you are familiar with computers you will breeze through it, I finished it in 3 nights.

创建者 ByeongJun K

•

Oct 28, 2020

I was able to understand the process of it support. And I could learn how to deal with users. Above all, it was an opportunity to think about the process of solving problems and how to overcome them.