课程概述
热门审阅
AR
Nov 13, 2020
El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente
JC
Mar 11, 2024
Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.
7476 - Technical Support Fundamentals 的 7500 个评论（共 10,000 个）
创建者 Muhammad F K
•Jun 15, 2020
very good course. I have learned a lot. Thanks for coursera and google help me to reach. keep learning. thanks.
创建者 Phoebe D
•May 31, 2020
I really enjoyed this course. I realized that I have been doing IT support for my friends and family for years.
创建者 Jays 8
•Apr 29, 2020
This is great beginner course, I recommended it to anybody who is interested in understanding the basics of IT.
创建者 Darren K
•Apr 20, 2020
I LOVE HOW TH INFORMATION IS GIVEN AND ITS NOT BLAND AT ALL. P.S LOVE THE CAT EXAMPLES TO I HAVE ONE CAT MYSELF
创建者 Raouf B
•Apr 16, 2020
Excellent course to introduce the IT support fundamental tasks and what the skills needed to be a professional.
创建者 Dinushkar R
•Apr 1, 2020
Best lecturers and system.Good for who has an idea to have a bright future on IT field.Thanks for Coursera Team
创建者 AD G (
•Mar 20, 2020
Very effective, simple intro into understanding Information Technology (IT) world that is continuously growing.
创建者 Tim T
•Jan 7, 2020
This was a foot in the door for me and i am happy this was very informative and honestly a great place to learn
创建者 Harsh R
•Nov 18, 2019
One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.
创建者 Harrison M A
•Nov 9, 2019
interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.
创建者 Justin C
•Oct 1, 2019
Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.
创建者 Francisco J B
•Sep 22, 2019
Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!
创建者 Justin A
•Sep 6, 2019
Needs to have more pop up questions during the videos, that would help some people retain the info even better.
创建者 Juston F
•Aug 1, 2019
Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.
创建者 Deleted A
•May 19, 2019
I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.
创建者 Khan N
•May 10, 2019
Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.
创建者 Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
创建者 Bryan M
•Jan 23, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
创建者 Deleted A
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
创建者 vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
创建者 John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
创建者 Eric S
•Oct 26, 2025
This is very good for foundational knowledge or if you are just needing a refresher on some of your knowledge.
创建者 Jesus E J
•Aug 13, 2025
Very informative, and this course does a great job at breaking down the fundamentals of information technology
创建者 Fernando
•Apr 8, 2025
Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.
创建者 Mikhail L
•Feb 25, 2025
Detailed and easy to understand even for very beginner. But still useful for those who know some basics in IT.