This is a good start for anyone who is not familiar with the basics and or needs a refresher that has not been in the loop for many years.

This certificate was very helpful and explained many questions regarding how to build a computer and help customers with technical issues.

Everything that was explained was clear and concise, so I a easy time understanding and grasping my mind on the new knowledge I was given.

Amazing course for everyone and a gem for beginners.

The way every concept was presented was so clear and to the point.

Highly Recommended.

Nicely prepared course to start your carrer in IT support field. For beginners, it's easy to understand and follow to complete the course.

Thank you for this course, I have learned so much especially the aspect of effective relations to customers. It has been so enlightening.

Good introduction to tech support, any skill level including absolute beginner should be able to follow along with the course and do well.

Learned a lot. Amazing how quickly we went from talking about 1 and 0s to learning practicing command lines within terminal. Thank you!

It helped me learn something new that I didn't knew earlier but now I know, so basically it was like a booster to help me achieve my goal.

Everything about this course was spot on! The instructors were clear and concise and the graphics and terminology cards were very helpful.

It was worth spending time learning this course. I would definitely recommend everyone to explore this course and be an IT pro specialist.

This course is very useful to understand the technical details of computers in a beginner friendly way. Very practical and easy to follow!

It's a great course that goes into detail without being overhelming. Awesome peakers who are relatable and I could see myself as one day.

Very very nice introductory course to IT I am really proud to get this done and thank you all for doing the hard work and teaching people.

This course really helped me and opened up a world that I have always wanted to enter in, but was told I would never be successful enough!

This course is very knowledgeable and informative. I have added on knowledge to some of the skills I knew and that I wasn't' aware of it.

This was a very thorough and easy-to-follow foundational training. It touched on a broad range of technical support concepts and skills.

Very informative, even for me who has some computer knowledge, I learned new things from this course and feel prepared for the next stage.

Very imformative. I enjoyed seeing people from all walks of life included in the lessons. I think it's a good primer to the tech industry.

To Basic. There should be some more practical as just creating a folder or installing/uninstalling is just too basic for an online course.

Great fundamentals course and I recommend to anyone searching to learning the bases when jumping into IT. Looking forward to more content.

wow all the courses are amazing with the instructor who explain to me clearly and the courses just let me know so many skill in support IT

Wonderful course, well structured and well delivered. The Labs make it possible to learn practical part in an easy and interactive fashion

Great learning experience through this course by learning through practical labs and getting inspired to learn more about IT technologies.

Grate material well explained and easier to understand even on a different language. I'm so excited to continue and finish all the course.