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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,996 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JO

Dec 7, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

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5326 - Technical Support Fundamentals 的 5350 个评论(共 10,000 个)

创建者 Conrad V

Aug 24, 2020

It was a great experience. The virtual labs could have more clarity in its instructions but overall a very excellent online course curriculum.

创建者 Jon H

Aug 13, 2020

A great introduction to the world of IT! The lessons are digestible and taught in an easy to understand manner. Thank you for the great course!

创建者 K P

Jul 25, 2020

Very use full of this course. This course is very interesting and lot of the pc error rectify and how to trouble shoot the network and software

创建者 Md. W Y T

Jul 24, 2020

Excellent course with wide concept covered.It is absolutely best for newbies in this sector.and it will help them to be e great IT specialists.

创建者 Robert P

Jul 21, 2020

This was a great overview of the vast list of topics and fields within IT. I'm looking forward to continuing to learn and advance in the field.

创建者 Muhammad K K

Jul 18, 2020

it was a wonderful course offered by google learned a lot from this beautiful platform thankyou google for providing me a wonderful opportunity

创建者 Mauricio B

Jun 12, 2020

Reforcé conocimientos y adquirí confianza para seguir aprendiendo. Gracias!

Solo pido aplicar traducción al español de los test de cada sección.

创建者 Faisal A

Jun 6, 2020

This course is so helpful for building the basic foundation and understanding the concepts for those who wanted to initiate their career in IT.

创建者 Imran S

May 13, 2020

It was a really easy and intuitive specialization, it was thorough and very descriptive and made me understand all the course materials easily.

创建者 Prakhar C

May 9, 2020

I had no hope of learning but Coursera made it possible with most sensible and accurate approach to the concepts. I am so glad I found Coursera

创建者 KACHI A

Apr 28, 2020

Its really a very good experience.

My skills have enhanced with this course so that I can switch to IT Industry with this certificate.

Thank you

创建者 Tyshawn B

Mar 31, 2020

I learned so much about navigating, accessing and stalling applications from the command line interface with Windows and navigating with Linux.

创建者 13th C

Feb 21, 2020

Covers the basics really well and was helpful in advancing my customer support soft skills that has really made a difference in my current job!

创建者 Tyler W

Jan 21, 2020

Worked. Not difficult. Concepts were made easy to understand. Reading materials were relevant and skill level specific. Went at the right pace.

创建者 Vivek R

Dec 7, 2019

Got Introduction about Tech Support, Thank you Google for knowledge. I also thank all the educators who helped us to learn through this course.

创建者 Ava M

Oct 31, 2019

This is an amazing course! I enjoyed module 1 and looking forward to the rest of the modules. They made learning this very technical area fun!!

创建者 Braeden C

Jul 16, 2019

Very good introduction for new people. I even learned some things about chrome I didn't know before! (Namely the SSH shell and RDP environment)

创建者 John P N

Apr 16, 2019

With a passionate crew of teachers, a good presentation and easy to understand videos, this has given me taste for more IT courses on Coursera!

创建者 Victor L

Jun 13, 2018

Very easy to follow. Simple to take notes and to learn! Everything in this course can be used the day you learn it and broaden your experience.

创建者 Patrick K

Feb 21, 2018

Well designed - including Coursera's platform, the course content, and the instructors material. The teachers are well suited for this program.

创建者 Luis M M C F

Feb 6, 2018

Excelente Curso tanto para el novato como para los que tenemos ya un conocimiento a acerca del tema, he recomendado este curso a varios amigos

创建者 Glen W

Jan 28, 2018

I liked everything about this intro. I wish there was a few more examples in binary though, as it can be tricky for newbies, even some oldies.

创建者 Leopoldo P d F

Dec 16, 2025

O curso é muito bem elaborado e claro. A qualidade dos cursos e certificações da Google é inquestionável. Muito feliz com mais esta conquista!

创建者 Daniel A C

Apr 3, 2025

Curso muito bom, além de trabalhar a introdução ao básico de manutenção teve orientação de como lidar com os cliente e as possíveis situações.

创建者 Carlos A Q C

Mar 18, 2025

O curso me ajudou a refinar os conhecimentos que já possuía anteriormente, trazendo novas perspectivas em relação à interação com os usuários.