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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
163,016 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JO

Dec 7, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

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5176 - Technical Support Fundamentals 的 5200 个评论(共 10,000 个)

创建者 Nouman k

Oct 15, 2019

For beginners, it was an amazing course I have learned lots of new things in this course thanks to Google and Coursera for providing such platform

创建者 Lexie H

Sep 30, 2018

This was a really good course to give a basic understanding of computer science. The assignments were helpful in really retaining the information.

创建者 Morgan F

Sep 24, 2018

I learned a lot throughout this course. I am so happy I was lucky enough to receive the scholarship that I did. Can not wait to progress farther!!

创建者 Sameer J

Mar 24, 2018

I'm writing this three weeks post completing this course, & I can surely say this is a perfect course for someone who is starting a career with IT

创建者 Charla K

Mar 21, 2018

I had a great time learning about tech support fundamentals. This course taught about IT processes I already knew. Definitely a great refresher.

创建者 Steven S

Mar 18, 2018

The fundamentals are the important parts of any learning process. Course 1 was a great refresher and I learned some things I had not known before.

创建者 Jonathan P

Feb 25, 2018

This was an excellent introduction to the Fundamentals of IT Support. One of the best I have seen either through a Trade School or online course.

创建者 Mark R

May 16, 2024

Brilliant introduction to the world of IT. Really enjoyed the learning experience and kept me engaged. Looking forward to continuing the course.

创建者 Dennis R I

Aug 15, 2023

This was a really great course and easy to follow and understand. Everything was explained in a way that I was able to follow without any issues.

创建者 Darlington N

Jun 20, 2023

The course is indeed well packaged, it has rich content that builds a solid foundation for entry level. The facilitators were equally very good.

创建者 Tony W

Mar 21, 2023

Excellent instruction, engaging instructors, and spot-on content . I highly recommend this course to anyone looking to become an IT Professional.

创建者 Carlos G

Jan 2, 2023

Foi um curso muito interessante parra que eu pudesse ter uma ideia do que se trata do mundo da tecnologia. Muito proveitoso em todos os aspectos.

创建者 Rhoda O F

Nov 23, 2022

Great resource and learning. Thank you Thank you NPower Canada Google and for this great opportunity. I look forward to joining Google very soon.

创建者 Anthony M

Oct 18, 2022

I love the videos. They were informative and great to watch. Although much of the information is a refresher I learned a few new things as well.

创建者 Shivani K

Oct 18, 2022

i like this course and i am so appreciate it is so amazing and i like it ,it was very simple language and not bored ,i love this course very much

创建者 Mark B

Oct 5, 2022

this course was designed and has succeded in presenting the information in a way that anyone with wnylevel of computer literacy could understand

创建者 Amrik K

Sep 30, 2022

learned Troubleshooting, Customer Service, Networking, Operating Systems, Software, System Administration, Security and it include hands-on labs.

创建者 Ruben C

Aug 21, 2022

Thank you very much for all the effort and making this possible. Its a great tool for improving skills and be better for myself and my customers.

创建者 Mary K

Jun 15, 2022

I really enjoyed this course. The video lectures are engaging. I especially love the labs. It is helpful to play with the skills we are learning.

创建者 Aline N

Jun 13, 2022

Exellent course especially beginners. I have gained basic knowledge , I m looking forward to explore more and get the skills needed in IT field.

创建者 Matt D

Jun 12, 2022

Great introduction / review of the basics of IT and the Support role. The course is well paced and the user space was clear and easy to navigate.

创建者 Nakeva C

May 20, 2022

The course had interesting video content, supportive reading, the ability to listen/watch/read, and touched all the points of any learning style.

创建者 Shuvam M

Apr 12, 2022

Very enthusiastic and very helpful! Loved this course and also recommend it to everyone out there. So much information and a brilliant topic. :)

创建者 Victor

Sep 12, 2021

excellent IT Course I am happy to say that some topics I knew such as building a computer but learning about binary language was very interesting