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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

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1,649 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

DE

Dec 17, 2022

Awesome introduction to CRM and sales! Not exactly what I imagined this course would cover but not in a negative way. Thanks!

SB

Mar 19, 2023

I loved the course, However, when it came to doing the modules in trailhead, it took almost 48 hours for coursa to recognize they were complete.. I wish that was a little easier.

筛选依据：

151 - Sales and CRM Overview 的 175 个评论（共 329 个）

创建者 Kunal M

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Aug 20, 2023

great learning experience

创建者 Nelgim

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Jul 4, 2022

It was quite informative.

创建者 CHANHO L

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May 22, 2022

Submission of assignments

创建者 Guenael B

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Nov 23, 2022

Great under all aspects

创建者 Faith M

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Sep 16, 2025

It was an eye opener.

创建者 Thomas F J E

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Sep 20, 2021

Excellent, intituive

创建者 Michelle W

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Nov 4, 2021

Excellent training.

创建者 mawule a

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Jan 4, 2025

le cours est super

创建者 Jesus A M

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Dec 19, 2022

a strong beginning

创建者 Robert B

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Mar 23, 2022

Great first course

创建者 Mario V S

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Jan 7, 2025

Excellent course!

创建者 Glory E

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Jan 29, 2024

Great Facilitator

创建者 Clara B

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Jan 29, 2023

Fantástico curso!

创建者 Adam D R

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Sep 26, 2021

very informative

创建者 Herlin H

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Apr 9, 2025

menambah wawasan

创建者 Mastikawani B M

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Nov 27, 2024

Well done. Tqvm.

创建者 Bouazza B

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Oct 29, 2024

Excellent course

创建者 Ayooluwa E S

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Mar 25, 2022

Self explanatory

创建者 ADEMOLA O

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May 24, 2021

very informative

创建者 suhasini s

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Mar 13, 2026

Very Engaging !

创建者 Manuel D R U

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Oct 15, 2025

excelente curso

创建者 Neide F

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Oct 21, 2023

very insightful

创建者 Diego M P C

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Sep 24, 2023

Excelente curso

创建者 Sandeep M

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Oct 23, 2022

great learning