课程概述
热门审阅
DE
Dec 17, 2022
Awesome introduction to CRM and sales! Not exactly what I imagined this course would cover but not in a negative way. Thanks!
SB
Mar 19, 2023
I loved the course, However, when it came to doing the modules in trailhead, it took almost 48 hours for coursa to recognize they were complete.. I wish that was a little easier.
276 - Sales and CRM Overview 的 300 个评论(共 329 个)
创建者 Robert M
•Feb 22, 2022
Very basic course with redundant information. A lot of content for the little taught. Also, the Trailhead partnership is more annoying than anything else. It could easily have been integrated on Coursera. Overall, it is easy to complete if you have basic sales experience.
创建者 Charles P
•Feb 23, 2022
I do have experience in salesforce, so this was not a helpful course. If you are totally beginning with SF, then this may be useful. Otherwise just create a TrailHead account on salesforce for free.
创建者 Kofoworola H
•Aug 3, 2025
Material seems good bu i would prefer more videos and less reading. seems like i have 2 videos per week.
创建者 Phatcharamon M
•Mar 28, 2025
Quite basic and the contents are rather dragging across modules. It can be more concise and crisp.
创建者 Ishleen K
•Mar 10, 2026
Module contents are very basic, but informative. Good as an introductory course.
创建者 Anne-sophie L
•Dec 10, 2025
I liked the presenter very much, but I wished there had been more case studies.
创建者 Emily G
•Aug 12, 2021
Provides good basics on Sales and CRM but some parts can be a bit redundant.
创建者 Juan D l c
•Jun 4, 2021
Te apoya a la hora de orientarte, pero tampoco te ensea nada en concreto.
创建者 Jack R G
•May 14, 2023
Not very in depth. If you want real salesfoce learning, use trailhead.
创建者 Yugal B
•Jan 6, 2022
this is mostly a theory course,expect a lot from this,disappointed
创建者 Sunku S G
•May 28, 2021
it is very helpful to learn and growing skills through it
创建者 محمد ح ق ا
•Nov 20, 2024
جيد جدا لكون المتحدث انجليزي
创建者 Debasish s
•Feb 2, 2025
nice
创建者 Daria L
•Dec 13, 2022
Videos are extremely fast and have no information written on them, just a lot of pictures and words, and the readings are not informative that much. The program uses external videos (not as an additional, but actually as educational material). As far as the weekly progress tests are concerned, the questions are much deeper than the information given within the "lectures", and you get 0 points, if you don't pick up all the options (even if you pick up 2 correct out of 5 and no incorrect, but you were supposed to pick up 3...), making it very hard to pass the tests. In contrast, the quiz in between is extremely easy, not checking what you learned through the course at all, having some questions with long answers, so no one is even checking them and you always pass these tests. In comparison to google professional certificates, this certificate is unfortunately way lower.
创建者 travis g
•Dec 16, 2021
The plugin verification process isa stressfull issue ... It actually highlights your pain and i think we have just the right solution for the problem causing the pain. Its called restructure i been there and can empathize with what your about to go through. Its a great idea lets make it better with this early information. Theres no one there Tory!
创建者 Onur M
•Aug 20, 2025
I couldnt say this is beginner, this certificate programs is not for beginners instead for the undergradeute students who want to know what B2B or sales means..
创建者 Debbiejean L
•Feb 3, 2025
The courses are not accessible. Not everyone can read through things and there's more reading than videos. Consider someone who might be dyslexic.
创建者 Sham A
•Jul 11, 2023
Some of the assignments they will not show as completed even after you have completed. This will lead you to not earn the certificate.
创建者 Skyler H
•Oct 11, 2023
The course is great informational wise, however, this program has a lot of kinks that need to be worked out.
创建者 EDOH K E S
•Aug 11, 2025
J’aimerai avoir le courage en version française sans légendes
创建者 sukarime k
•Aug 4, 2023
I cannot verify my trailhead badges
创建者 Diana K P P
•Nov 7, 2023
In each weekly quiz, you are going to lose in each answer because even if they are right you get "you answered when the time elapsed" to which all the answers are wrong and it is unfair because I always lose the quizzes for that reason, I will never be able to finish my salesforce course, every week is the same. I've had the same error for several weeks. I received an incorrect response due to the error in the title when there was plenty of time left. I did not receive the error for any other questions. what can be done here? NO ONE RESPONDS
创建者 Jai S .
•Apr 15, 2026
This course is not helpful at all if you're looking to gain exposure to Salesforce systems. Most of the time, they only talk about the structure and general practices of a sales team, instead of getting right into the product and going deep. And even after that whatever they mention about the product, which is Salesforce Sales Cloud System, they only redirect you to the Salesforce's own learning modules to try and test your knowledge. Not happy with this course at all!!
创建者 Jovanio L
•Aug 30, 2023
I am trying to complete the Programming Assignment: Verify Trailhead Badge activity of the course https://hua.dididi.sbs/learn/sales-and-crm-overview/home/welcome from week 4, and we are unable to finish it because the validation format is incorrect, and we are not receiving responses from the course instructors.
I recommend that the issue with the badge recognition format be addressed, as it is causing a terrible experience for users.
创建者 Renée A
•Aug 14, 2023
There is a well known bug in the badge verification. I am waiting now since weeks to get this issue solved in order to get this certification for all five Courses. I spent a lot of time on the related courses and already reach out couple of times to you but never got any answer. No customer experience at all!