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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

4.6
1,649 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

DE

Dec 17, 2022

Awesome introduction to CRM and sales! Not exactly what I imagined this course would cover but not in a negative way. Thanks!

SB

Mar 19, 2023

I loved the course, However, when it came to doing the modules in trailhead, it took almost 48 hours for coursa to recognize they were complete.. I wish that was a little easier.

筛选依据:

301 - Sales and CRM Overview 的 325 个评论(共 329 个)

创建者 Heather G

Sep 13, 2022

The quizzes have a lazy feel to them and rather than asking questions that make you think and test your knowledge, the quiz questions feel like they are designed to trick you or make you think inside the box of the specific quiz maker. I honestly felt like I was wasting my time by taking this course.

创建者 jose p g

Sep 12, 2023

trailhead hands on tool is great but there's an issue with the badges that it can't be resolved. is the last step on this course and I still haven't been able to finish because of that. other than that is a great course full of useful information if you need to learn about salesforce

创建者 Romil V

Aug 15, 2023

SAME ISSUE AS ALL THE COURSES IN THIS SPECIALIZATION, EVERY STUDENT IS UNABLE TO VERIFY THE BADGES in their TRAILHEAD ! HOW CAN ONE COMPLETE THE COURSE without your system / process is good enough to verify the work that student has done ??? Waste of my money. PLEASE FIX THIS ASAP!

创建者 Deleted A

Jul 26, 2023

Don't waste your time!!! There's a bug that needs to be fixed (check reviews from the last few months) that stops you being able to validate your Trailhead badges and therefore its impossible to complete this course.

创建者 Deborah G

Aug 20, 2023

I completed the course but couldn't get the certification because of technical issues to plug in a lab. Others taking the course had the same problem and it was never fixed. I basically wasted time.

创建者 Kelly D

Sep 5, 2023

links don't work. Trailhead is very difficult to navigate. Verifying badges is a nightmare! Spending too much time trying to get verified.

创建者 david c

Sep 13, 2023

Course is full of broken links, and despite completing challenges, i am having issues getting badges verified to move on...

创建者 Walid H

Aug 28, 2023

can't get my certificate because there is a technical problem stopping us to validate mandatory badges earned in trailhead

创建者 Milos J

Jul 23, 2024

Just lazy. One can make the material for this course in 2-3 days. This is why Coursera is not relevant in your CV.

创建者 Swapnil T

Feb 15, 2022

Course is very good to learn practical knowledge about sales but the assignmentassignment not complete.

创建者 santiago a d s

Feb 22, 2023

Salesforce CRM is not working and the forum is full of those comments and nothing happens.

创建者 Gwyneth J

Nov 21, 2025

This looks from the outset to be a Salesforce course and it is not. Skip.

创建者 john s

Aug 8, 2023

The badge verifying is not working which affects my grade. Please fix it

创建者 Hardikkumar A

Jan 16, 2026

Very poor videos and content compare to Google courses on Coursera

创建者 Anton F

Jan 17, 2023

it not "CRM Overview" but ''How great we are Overviev"

创建者 Kristofer W

Sep 18, 2023

couldn't complete after over 3 weeks of work.

创建者 Kassem A

Aug 7, 2023

useless because of this badge verification

创建者 WILMA R

Apr 28, 2026

wanted to see hands on interactive format

创建者 Philip S

Jul 16, 2022

A pointless ad for salesforce.

创建者 Laila A

Mar 31, 2022

full of technical issues

创建者 Adebanke F

Jul 26, 2022

i did not understand it

创建者 Catherine M A

Dec 6, 2025

i cant change my name

创建者 Ploypailin P

Jun 21, 2023

need outsider program

创建者 austina f

Sep 21, 2025

bugs in the flow

创建者 Basmala A

Aug 24, 2023

very bad course