Welcome to the Quality and Safety in Ambulatory Healthcare Management course! This comprehensive 4-week course provides you with the knowledge and skills needed to effectively manage quality and safety initiatives within ambulatory healthcare settings. This course is designed for entry-level and beginner learners with little or no background in healthcare, but who may be interested in transitioning into the field.


Quality and Safety in Ambulatory Healthcare Management
2,265 人已注册
包含在 中
您将获得的技能
- Performance Improvement
- Key Performance Indicators (KPIs)
- Complex Problem Solving
- Risk Management
- Health Care Procedure and Regulation
- Project Management
- Practice Management
- Patient Safety
- Continuous Quality Improvement (CQI)
- Care Management
- Health Systems
- Clinical Leadership
- Value-Based Care
- Healthcare Industry Knowledge
- Strategic Leadership
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

积累 Healthcare Management 领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 Johns Hopkins University 获得可共享的职业证书

该课程共有4个模块
In this module, you will explore various quality systems in healthcare, including CMS/MIPPS, NCQA, and HEDIS. We will examine the significance of quality systems and their impact on healthcare delivery. You will gain an understanding of the role of quality measures and reporting in improving patient outcomes and organizational performance.
涵盖的内容
9个视频1个作业
This module focuses on safety and risk management practices in ambulatory healthcare settings. You will examine strategies for identifying and managing potential risks, hazards, and adverse events. We will explore techniques for establishing proactive safety measures, such as error prevention and patient safety protocols. You will also gain insights into incident reporting and investigation procedures.
涵盖的内容
9个视频1个作业1个讨论话题
In this module, you will learn how to develop effective quality and safety programs in ambulatory healthcare settings. We will explore established frameworks, such as Comprehensive Unit-based Safety Programs (CUSP), and delve into methodologies for conducting root cause analyses and implementing improvement initiatives. You will learn how to engage stakeholders, define performance improvement goals, and establish processes for monitoring progress.
涵盖的内容
15个视频1个作业
The final module of the course focuses on promoting a culture of safety within ambulatory healthcare organizations. You will gain insights into strategies for fostering a culture that prioritizes safety and encourages reporting of near-misses and errors. Additionally, we will explore performance improvement methodologies, such as identifying key performance indicators (KPIs) and implementing continuous quality improvement (CQI) practices. Lastly, you will gain an understanding of project management principles and their application in quality and safety initiatives.
涵盖的内容
10个视频1次同伴评审
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
从 Healthcare Management 浏览更多内容
- 状态:免费试用
Johns Hopkins University
- 状态:免费试用
University of Michigan
- 状态:免费试用
Johns Hopkins University
- 状态:免费试用
Johns Hopkins University
人们为什么选择 Coursera 来帮助自己实现职业发展




常见问题
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
更多问题
提供助学金,
¹ 本课程的部分作业采用 AI 评分。对于这些作业,将根据 Coursera 隐私声明使用您的数据。