This course covers common operating system errors, performance issues, and application failures, with hands-on practice using recovery and diagnostic tools for Windows 10 and 11. You’ll learn a step-by-step approach to diagnosing and fixing problems on Windows, Android, and iOS devices. You’ll also learn how to address PC security issues, certificate errors, and mobile security threats, so you can keep systems secure and running smoothly. Lessons focus on problem solving and managing everyday issues and more complex incidents.


A+ Core 2 V15 - Pearson Cert Prep: Unit 3
本课程是 A+ Core 2 V15 - Pearson Cert Prep 专项课程 的一部分

位教师:Pearson
包含在 中
您将学到什么
Apply the six-step troubleshooting process to diagnose and resolve software issues on Windows, Android, and iOS devices.
Identify and fix common operating system, application, and security problems across multiple platforms.
Utilize recovery environments and diagnostic tools to restore system functionality.
Troubleshoot and mitigate security issues on both PCs and mobile devices.
您将获得的技能
要了解的详细信息

添加到您的领英档案
August 2025
4 项作业
了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有1个模块
In this module, you will methodically troubleshoot problems that may occur in Windows and other operating systems. You’ll learn a six-step troubleshooting process to identify and resolve issues. You’ll start by addressing common problems in Windows and how to fix them. You’ll then move on to PC security, followed by troubleshooting mobile operating systems, mobile applications, and mobile security issues.
涵盖的内容
23个视频4个作业
获得职业证书
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常见问题
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
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