Updated in May 2025.

This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this course, Salesforce developers and administrators will learn to leverage ChatGPT for enhanced productivity. -The course begins with an introduction to ChatGPT, covering account setup and navigation. -It progresses into practical applications, teaching you to create and automate Salesforce flows, simplifying complex tasks. -Advanced modules focus on developing Batch Apex classes with robust testing and high code coverage. -You will also learn to automate Apex Triggers for various scenarios, such as preventing high-priority case deletions and creating contacts automatically. -The course concludes with mastering validation rules to maintain data integrity. Combining theory with hands-on practice, this course makes Salesforce development more manageable and efficient, ensuring you gain the skills to automate and streamline your workflow with AI assistance. Ideal for developers with basic knowledge of Salesforce and its development environment, exploring ChatGPT and AI's role in Salesforce. Prerequisites include basic knowledge of Salesforce and its development environment.