the amount of technically issue with this course is insane the help and customer is horrible the only way you can get help is by send a email they let know when the respond you than they will shoot you to different departments saying that its the their department to help you than you contact another support steam the will say the issue is resolved but when you want use the quick lab again same thing nothing has been done

The entire Google IT Support course is lacking. The presenters all are pros at their respective fields but that doesn't make a solid/engaging teacher or one who is able to impart knowledge in a meaningful way. I've had to cull information from other resources on MOST of the topics that were presented. It took so much more time, effort, energy to complete what I've completed thus far. It also zapped my motivation as well.

this is a terrible cert. the assessments never work and or are just so unclear or just dont accept correct work. this entire cert is just a giant headache if you can avoid the google it cert save yourself the troubles of wanting to die for the next 6 months of your life and dont take the google it cert qwicklabs never works im on the verge of killing myself because of how ass this course is

There was way too much information being crammed into this course and not enough detailed explanation. It is not possible to become a power user from the scrambled bits and pieces of material thrown together as it is here. I do not feel I have learned and obtained the proper information to be knowledgeable in Linux or Powershell from the material I have covered so far.

If could give zero stars I would this is supposed to be for beginners well that I am, I have exceeded my lab quota time and cannot go back in so, in essence, I have failed the course no sense in continuing thanks a lot, generally, you can retake quizzes but you can't retake labs, seems like a bad system don't worry I will share my excitement with all those I know.

garbage course. awful labs. You need to figure how to make these labs a lot better. all the labs do are make me angry. The labs are so disconnected from the lessons. I had 50 tabs open and 30 pages of notes and still was having issues with the last labs. If you don't make labs more interactive then people are just gonna quit.

The course it self is great with great content included. But the last graded assignment for the first module is terrible. you answer the questions properly with codes that will actually get the job done, but it will fail you on it, it will tell you that the answer is wrong since its not programmed to do choose other options.

It is just a primer. This will get you a job in the chat-box helping people perhaps. Very unhappy worst $40 I ever spent. I have had zero job responses even from employers since taking this course. If Coursera can find me a job in this field granted the chat-box is all it qualifies you for then I will re-write this review.

This course is a waste of money! I feel like I just was cheated out of $100 bucks. With the large amount of bugs and errors in the information and during graded assessments, this course should be free or refunded. Sad way to take money from highly interested and committed customers. Deserves no stars.

The courses truly are an expensive version of free information you can find online, there was no additional value that any of these courses offered than any other learning outlet would have.

It is seriously putrid that that any of these courses are being lauded as a worthwhile endeavor.

instrcutor speaks too fast, leaving less time to take notes, have to review several times. Lots of the command is not explained, has to google for actual usage such as scp commands. Instructor spoke too much irrelavant words, influencing the learning process negatively.

There were allot of technical Lab and the Content issues including the teacher expression and the face Behavior with were not matched it was a really tough and challengeable course i do not like the contents and the teacher methodology regarding this course.

The labs are absolutely broken. I can't finish the course because I can't pass 3 of the labs because the instructions are not working with the lab or the score doesn't update when activities are completed. I'm paying for this for some reason.

The transcripts are a disgrace. They appear to the audio from the video lecture converted to text using a very poor quality speech to text converter. In this course, there are many commands that need to be better documented for the student.

The Linux portions of this course were very difficult to complete. Some of them had glitches that made it impossible to do and I had to reach out to QwikLabs to reset my attempts. Pay very careful attention to every single step!

Broken exam, I would have gotten 100 if not for poor execution of this assessment. When you update vlc the system does not recognize that it is installed from the power shell even though the program will launch without issue.

Extremely confusing. Broad and touches on many things on the surface level only without going in depth; not sure if this was intended. However, the exams were confusing and there are many errors in the quizzes.

Awful course, week 4 and week 6 projects don't even work worst, learning experience ever, please fix this for students in the future, make something better please, can't even get my certificate for this course.

The directions on this module are absolutly trash!!!!!!!! I have been in the IT field for 17 years and the directions you have provided are garbage and do not work!! This module neeeds a complete overhaul!!!!!

Im not sure anyone will read this but I struggled alot and I believe that if we were able to move along and do the steps on our own with the instructor in the background it would be more beneficial to some .

Course contents are not well structured. Assignments sometimes too easy but sometimes a little bit tricky. After finishing this course, I cannot feel I understand more about operating system.

They don't give you the professional certification promised when you complete the courses. Don't bother. These courses will do nothing to advance your career or education.

Did NOT like this course. I felt the information was disjointed and not comprehensive enough for beginner levels. The microsoft labs are wonky and slow as well.

Of all the courses, this one was by far the worst. From the presenter to the 2 final labs, I enjoyed all of the courses BUT this one.

I like the quizzes and I learned some new things, the labs absolutely SUCK. unenrolling purely out of frustration with the Qwiklabs.