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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
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1,205 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

YI

Mar 12, 2017

this course is very interesting for me and i learned how to make conflict resolutions, its excellence and well prepared course

筛选依据：

201 - Conflict Resolution Skills 的 225 个评论（共 311 个）

创建者 MASHAEL A

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Feb 16, 2026

Thanks

创建者 MOHD A

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Feb 15, 2026

ممتازة

创建者 HAMAD M

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Feb 10, 2026

لايوجد

创建者 LAMA D S A L D S A

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May 17, 2025

ممتازه

创建者 MANAL M A A M M A A

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Apr 24, 2025

ممتازة

创建者 guillermo o

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May 22, 2016

great!

创建者 Sandeep C

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Mar 23, 2026

great

创建者 NOOF A

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Feb 16, 2026

ممتاز

创建者 HBH H A H H A

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Nov 7, 2025

Nice…

创建者 Jibin V

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Oct 12, 2022

Good

创建者 Shaniko K

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Apr 18, 2018

Great

创建者 Dr.Alaa Z

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Jan 31, 2016

Great

创建者 Ruthwik T

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Mar 12, 2026

Good

创建者 Stelin

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Nov 28, 2024

good

创建者 Mohd N

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Sep 13, 2024

nice

创建者 Sourav G

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Aug 19, 2024

good

创建者 Dharmendra B

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Nov 25, 2022

good

创建者 Manal J

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Mar 29, 2021

Good

创建者 Awarun T

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Jun 4, 2017

good

创建者 GHALA F

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Apr 21, 2025

واو

创建者 Sam'un M

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Sep 25, 2020

Yes

创建者 Praveen I

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Oct 18, 2022

.

创建者 اماني ا

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Mar 12, 2026

-

创建者 Yogesh T

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Jan 17, 2020

G

创建者 Hemendar P

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May 31, 2016

It's an excellent course from University of California, Irvine.

I would appreciate the course curriculum designers and faculty who have delivered the course through examples and case studies.

Looking forward for the more informative courses like this.

Regards,

Hemendar Pusa

Professional Social worker and Special Educator

India