Foundations of HR Operations

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Foundations of HR Operations

本课程是 HRCI Associate Professional in Human Resources-International 专业证书的一部分

位教师：Michelle Alvarado

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深入了解一个主题并学习基础知识。

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深入了解一个主题并学习基础知识。

初级等级

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3 周完成

在 10 小时一周

灵活的计划

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您将学到什么

Explain how Human Resources supports organizational strategy, core business functions, and overall operations
Describe how organizational culture, values, and ethics influence HR decisions and workplace practices
Identify legal, regulatory, and confidentiality requirements that guide HR operations and data management
Summarize how HR policies, systems, metrics, and workforce data support compliance and informed decision-making

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该课程共有4个模块

This course introduces the foundational concepts and responsibilities that support effective Human Resources operations. You will examine how HR contributes to an organization’s mission, strategy, and core business functions while promoting consistency, compliance, and ethical workplace practices. The course also explores how organizational culture, values, and ethics influence HR decisions and shape employee experiences.

The course covers how legal, regulatory, and confidentiality requirements guide HR operations and data management, and how HR policies, metrics, and basic workforce data support compliance and informed decision-making. It also introduces HR systems, digital tools, and professional communication practices that support day-to-day HR activities and efficient operations. By the end of this course, you will be able to: ● Explain how Human Resources supports organizational strategy and operations ● Describe how culture, values, and ethics influence HR practices ● Identify legal, regulatory, and confidentiality requirements in HR operations ● Summarize how HR policies, systems, and workforce data support compliance

In your first week, you will examine how Human Resources supports organizational goals, identify how culture influences HR decisions, and explain key legal and confidentiality requirements.

涵盖的内容

24个视频11篇阅读材料7个作业

24个视频总计107分钟

Introduction to HRCI aPHRI2分钟
Course Overview: Foundations of HR Operations2分钟
Introduction: HR’s Strategic Role and Business Alignment2分钟
Organizational Strategy5分钟
How HR Supports Organizational Strategy3分钟
Tools and Methods HR Can Use for Strategic Planning6分钟
Example: HR and Organizational Strategy4分钟
An Organization's Culture5分钟
Frameworks to Understand Organizational Culture9分钟
Choosing a Model for an Organization5分钟
Reporting Structures6分钟
Choosing the Right Structure for an Organization5分钟
Example: Organizational Culture4分钟
Core Business Functions3分钟
HR and Different Business Functions6分钟
Restructuring an Organization8分钟
Example: Connecting HR to Core Business Functions3分钟
Understanding Regulatory and Legal Standards4分钟
Legal Awareness in HR3分钟
Example: Regulatory and Legal Standards4分钟
Confidentiality and Privacy in an Organization5分钟
Protecting Employee and Company Information5分钟
Example: Confidentiality and Privacy in HR Practice4分钟
Conclusion: HR’s Strategic Role and Business Alignment2分钟

11篇阅读材料总计105分钟

Course Syllabus10分钟
How to Be Successful in This Course10分钟
Responsible Use of AI10分钟
Summary Reading: HR and Organizational Strategy5分钟
More Information on Organizational Culture Frameworks10分钟
More Information on Reporting Structures10分钟
Summary Reading: Organizational Culture10分钟
Business Functions Guide10分钟
Summary Reading: Connecting HR to Core Business Functions10分钟
Summary Reading: Regulatory and Legal Standards10分钟
Summary Reading: Confidentiality and Privacy in HR Practice10分钟

7个作业总计185分钟

Practice Quiz: HR and Organizational Strategy20分钟
Practice Quiz: Organizational Culture20分钟
Practice Quiz: Connecting HR to Core Business Functions25分钟
Practice Quiz: Regulatory and Legal Standards20分钟
Activity: Discuss HR Assistance Across Business Functions30分钟
Practice Quiz: Confidentiality and Privacy in HR Practice20分钟
Graded Quiz: HR’s Strategic Role and Business Alignment50分钟

This week, you will describe key HR policies, define common HR metrics, and identify tools and techniques for collecting, analyzing, and presenting workforce data.

涵盖的内容

24个视频8篇阅读材料8个作业

24个视频总计101分钟

Introduction: HR Administration, Policies, and Metrics2分钟
An Introduction to HR Administration4分钟
HR Administration of People and Pay3分钟
HR Administration of Policies and Performance4分钟
Example: HR Administration3分钟
Policies and Procedures from HR3分钟
Communicating HR Policies and Procedures6分钟
Example: HR Policies and Procedures4分钟
The Basics of HR Metrics4分钟
HR Metrics and Decision-Making6分钟
Example: Using HR Metrics to Guide Decisions3分钟
Gathering Useful HR Data3分钟
Methods for Gathering Data6分钟
Choosing the Right Data Collection Method7分钟
Example: Gathering HR Data3分钟
Using Gathered HR Data5分钟
Compiling HR Data for Analysis3分钟
Analyzing HR Data5分钟
HR Data Analytics in Action5分钟
Example: Organizing and Analyzing HR Data3分钟
The Basics of Reporting HR Insights4分钟
Reporting and Presenting Insights10分钟
Example: Reporting HR Insights to Stakeholders3分钟
Conclusion: HR Administration, Policies, and Metrics2分钟

8篇阅读材料总计50分钟

Summary Reading: HR Administration5分钟
Summary Reading: HR Policies and Procedures5分钟
Summary Reading: Using HR Metrics to Guide Decisions5分钟
More Information on Data Collection Methods10分钟
Summary Reading: Gathering HR Data5分钟
Summary Reading: Organizing and Analyzing HR Data5分钟
Data Visualization Charts5分钟
Summary Reading: Reporting HR Insights to Stakeholders10分钟

8个作业总计200分钟

Practice Quiz: HR Administration20分钟
Practice Quiz: HR Policies and Procedures20分钟
Practice Quiz: Using HR Metrics to Guide Decisions20分钟
Practice Quiz: Gathering HR Data20分钟
Practice Quiz: Organizing and Analyzing HR Data20分钟
Activity: Create Questions for an HR Survey30分钟
Practice Quiz: Reporting HR Insights to Stakeholders20分钟
Graded Quiz: HR Administration, Policies, and Metrics50分钟

For this week, you will identify key HRIS functions, summarize file management and confidentiality practices, and describe how digital tools support HR reporting, communication, and efficiency.

涵盖的内容

19个视频6篇阅读材料8个作业

19个视频总计100分钟

Introduction: HR Information Systems and Reporting2分钟
An Introduction to HRIS Platforms4分钟
Using HRIS Platforms6分钟
Understanding HR Forms and Documents9分钟
Maintaining and Filing HR Forms8分钟
Using HR Forms for Communication4分钟
Example: Managing HR Forms and Documents4分钟
Record-Keeping with an HRIS6分钟
Employee Data Management7分钟
Workforce Reporting7分钟
Benefits of Workforce Reporting6分钟
Example: Workforce Reporting Requirements4分钟
Understanding Data Protection and Employee Privacy6分钟
HR's Role in Protecting Data and Ensuring Privacy7分钟
Example: Protecting Data and Ensuring Privacy4分钟
Technology and HR Operations4分钟
Using HR Technologies8分钟
Example: Leveraging Technology to Improve HR Operations4分钟
Conclusion: HR Information Systems and Reporting2分钟

6篇阅读材料总计60分钟

Summary Reading: HRIS Platforms10分钟
Summary Reading: Managing HR Forms and Documents10分钟
Summary Reading: Maintaining Employee Records10分钟
Summary Reading: Workforce Reporting Requirements10分钟
Summary Reading: Protecting Data and Ensuring Privacy10分钟
Summary Reading: Leveraging Technology to Improve HR Operations10分钟

8个作业总计195分钟

Practice Quiz: HRIS Platforms20分钟
Practice Quiz: Managing HR Forms and Documents20分钟
Practice Quiz: Maintaining Employee Records20分钟
Practice Quiz: Workforce Reporting Requirements15分钟
Practice Quiz: Protecting Data and Ensuring Privacy20分钟
Activity: Outline a Data Privacy Policy30分钟
Practice Quiz: Leveraging Technology to Improve HR Operations20分钟
Graded Quiz: HR Information Systems and Reporting50分钟

In this week, you will identify effective HR communication techniques, explain vendor management guidelines, differentiate communication styles, and define ethical decision-making in HR.

涵盖的内容

16个视频5篇阅读材料8个作业

16个视频总计70分钟

Introduction: Communication, Culture, and External Partnerships2分钟
The Basics of HR Communication5分钟
Effective HR Communication6分钟
Internal Customer Service6分钟
Example: Communicating HR Information Clearly4分钟
External HR Service Providers4分钟
Finding and Managing Providers7分钟
Example: Coordinating with External HR Service Providers4分钟
Cross-Cultural Communication in Practice4分钟
Example: Navigating Cross-Cultural HR Communication3分钟
Culture in Action8分钟
Communicating Culture7分钟
Example: Reinforcing Organizational Values Through HR4分钟
Defining Ethical Guidelines3分钟
Conclusion: Communication, Culture, and External Partnerships2分钟
Course Conclusion: Foundations of HR Operations2分钟

5篇阅读材料总计45分钟

Summary Reading: Communicating HR Information Clearly10分钟
Summary Reading: Coordinating with External HR Service Providers10分钟
Summary Reading: Navigating Cross-Cultural HR Communication10分钟
Summary Reading: Reinforcing Organizational Values Through HR10分钟
Summary Reading: Promoting Ethical Practices Across Teams5分钟

8个作业总计320分钟

Practice Quiz: Communicating HR Information Clearly20分钟
Practice Quiz: Coordinating with External HR Service Providers20分钟
Practice Quiz: Navigating Cross-Cultural HR Communication15分钟
Practice Quiz: Reinforcing Organizational Values Through HR20分钟
Practice Quiz: Promoting Ethical Practices Across Teams15分钟
Activity: Create Messaging About an HR Policy30分钟
Graded Quiz: Communication, Culture, and External Partnerships50分钟
Course Exam: Foundations of HR Operations150分钟

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位教师

Michelle Alvarado

HRCI

5 门课程174,802 名学生

提供方

HRCI

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