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Il y a 5 modules dans ce cours
Effective management starts with mastering yourself and building strong, high-performing teams. In this course, learners develop essential management skills to create, launch, and lead teams while communicating clearly and confidently across organizational levels. Through practical frameworks and real-world scenarios, learners explore what managers actually do, how to align intent with impact, and how to prevent miscommunication in fast-paced work environments. The course emphasizes active listening, structured communication techniques such as I-messages, and strategies for navigating conflict productively. Learners will also practice using reflective journaling, feedback frameworks, and team management tools to strengthen collaboration and performance. By the end of the course, learners will be able to lead teams effectively, manage interpersonal dynamics, and respond to workplace challenges with confidence. This course is ideal for aspiring managers, team leads, and professionals seeking to improve leadership, communication, and conflict management skills.
In this module, you will be introduced to the skills and tools needed to create and launch teams and communicate clearly and professionally with direct reports, peers, and those above you on the organizational chart.
Inclus
5 vidéos1 lecture
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5 vidéos•Total 23 minutes
Welcome to Principles of Management•2 minutes
Management: Easy to Understand, Hard to Do•4 minutes
Why Do Managers Matter?•6 minutes
Are Good Managers Born or Made?•7 minutes
What Do Managers Actually Do?•4 minutes
1 lecture
What Managers Do: Resources•0 minutes
Create & Launch Your Team
Module 2•1 heure à terminer
Détails du module
Inclus
6 vidéos1 lecture1 sujet de discussion
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6 vidéos•Total 35 minutes
Managing Teams•7 minutes
Creating Successful Teams•6 minutes
Team Management•5 minutes
Performance Spirals•9 minutes
(Optional) Onboarding•4 minutes
Launching Successful Teams•4 minutes
1 lecture
Team Creation, Launch, & Management•0 minutes
1 sujet de discussion•Total 5 minutes
Launching Successful Teams•5 minutes
Preventing Miscommunications
Module 3•27 minutes à terminer
Détails du module
Inclus
5 vidéos
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5 vidéos•Total 27 minutes
Intent Vs. Impact•6 minutes
Competent & Likeable•7 minutes
Align Short-Term Actions with Long-Term Intentions•3 minutes
The Tortilla Method•5 minutes
But Don't You Think...•7 minutes
Listening
Module 4•1 heure à terminer
Détails du module
Inclus
4 vidéos2 lectures
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4 vidéos•Total 29 minutes
Why Listen?•8 minutes
Tips to Overcome Listening Challenges•8 minutes
Pretending Does Not Work•9 minutes
How to Use the Journals as Scaffolding for Learning and the Final Project•4 minutes
2 lectures•Total 30 minutes
Listening•10 minutes
Journal Prompt for Listening•20 minutes
Responding to Conflict Productively
Module 5•2 heures à terminer
Détails du module
Inclus
10 vidéos3 lectures1 devoir
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10 vidéos•Total 61 minutes
Affective & Task Conflict•6 minutes
Conflict Positions•5 minutes
How to Choose a Productive Conflict Response•6 minutes
Leading During Group Conflicts•5 minutes
Assertive Speaking•5 minutes
Not So Funny•5 minutes
The I-Message: What It Is and What It Is Not•8 minutes
The I-Message: Common Errors & Questions•8 minutes
De-escalation•6 minutes
The Fact Is …•8 minutes
3 lectures•Total 25 minutes
Conflict Survey•10 minutes
Responding to Conflict Productively: Resources•0 minutes
Journal Prompt for Responding to Conflict Productively•15 minutes
1 devoir•Total 12 minutes
Introduction to Management: Communicating with Direct Reports & Teams•12 minutes
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