Lorsque vous vous inscrivez à ce cours, vous devez également sélectionner un programme spécifique.
Apprenez de nouveaux concepts auprès d'experts du secteur
Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable
Il y a un module dans ce cours
Welcome to your course on Internal Business Communications. In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization. We’ll look at communication strategies and theories, but the course is immensely practical so you’ll learn many tips you can use immediately.
The course gives you the right tools to improve your company’s comms. In today’s ever-changing business world, knowing how to use the correct channels is vital. We’ll also consider the different needs of your many audiences. You’ll learn to craft messages that are clear and compelling.
This course is relevant for all professionals who want to improve comms for everyone at their company. You’ll be empowered to build a communications culture that engages leaders, gives employees a voice and engages stakeholders.
This course if for everyone who has to communicate at work – that includes team leaders, project managers, department heads, corporate executives and communications officers. Everyone at work will benefit hugely from this course!
Prerequisites for this course include a basic understanding of business operations and familiarity with the role of communication in business. Additionally, participants should come with a willingness to improve their communication skills and a desire to foster a more effective working environment.
In this course, learners will master the principles of effective internal communication and its role in business success. They'll develop practical skills for implementing strategies that ensure clarity, transparency, and engagement within organizations. By course end, participants will apply these skills in real-world scenarios, fostering a collaborative and productive working environment.
Welcome to your course on Internal Business Communications. In this course we’ll focus on the importance of internal communication, and you’ll learn how to improve communication across your entire organization. We’ll look at communication strategies and theories, but the course is immensely practical so you’ll learn many tips you can use immediately.
Inclus
17 vidéos4 lectures3 devoirs
Afficher les informations sur le contenu du module
17 vidéos•Total 63 minutes
Introduction to the Course & Meet Your Instructor•2 minutes
Why Internal Communication is Important •3 minutes
Exploring Vertical Communication in Organizations•4 minutes
Harnessing Horizontal Communication for Organizational Success•4 minutes
How to Create the Best Comms Experience for your Employees and Colleagues •4 minutes
Miramax Reading Video•3 minutes
Evaluating the Needs of Your Audiences •5 minutes
Aligning Internal Communications with Organizational Goals•4 minutes
Cultivating Organizational Integrity through Effective Communication•3 minutes
Designing a Strategic Internal Communications Plan•4 minutes
Implementing and Evaluating an Internal Communications Strategy•4 minutes
Merger Reading Video•3 minutes
Crafting Effective Communications for Crisis and Technical Issues•4 minutes
Managing Internal Communications During Employee Misconduct•4 minutes
Content: The 4 Cs of Internal Comms •4 minutes
Navigating Sensitive Internal Communications: Redundancies, Cultural Shifts, and Mergers•5 minutes
Congratulations and Continuous Learning Journey•2 minutes
4 lectures•Total 20 minutes
Course Overview•5 minutes
How COVID-19 Has Changed Internal Communications•5 minutes
How to Communicate During a Merger •5 minutes
7 Ways to Improve Internal Communication at Your Business•5 minutes
3 devoirs•Total 80 minutes
Your Turn! Effective Communication in the Real World •30 minutes
Your Turn! Aligning Communication in the Real World •30 minutes
Fundamentals of Internal Business Communications •20 minutes
Obtenez un certificat professionnel
Ajoutez ce titre à votre profil LinkedIn, à votre curriculum vitae ou à votre CV. Partagez-le sur les médias sociaux et dans votre évaluation des performances.
Instructeurs
Évaluations de l’enseignant
Évaluations de l’enseignant
Nous avons demandé à tous les étudiants de fournir des commentaires sur nos enseignants au sujet de la qualité de leur pédagogie.
Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
Pour quelles raisons les étudiants sur Coursera nous choisissent-ils pour leur carrière ?
Felipe M.
Étudiant(e) depuis 2018
’Pouvoir suivre des cours à mon rythme à été une expérience extraordinaire. Je peux apprendre chaque fois que mon emploi du temps me le permet et en fonction de mon humeur.’
Jennifer J.
Étudiant(e) depuis 2020
’J'ai directement appliqué les concepts et les compétences que j'ai appris de mes cours à un nouveau projet passionnant au travail.’
Larry W.
Étudiant(e) depuis 2021
’Lorsque j'ai besoin de cours sur des sujets que mon université ne propose pas, Coursera est l'un des meilleurs endroits où se rendre.’
Chaitanya A.
’Apprendre, ce n'est pas seulement s'améliorer dans son travail : c'est bien plus que cela. Coursera me permet d'apprendre sans limites.’
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.