Who is this course for?

This course is ideal for aspiring Apple device administrators, help desk technicians, IT support staff, educators managing school devices, and small business owners who oversee Apple products. It is also suitable for anyone preparing for more advanced Apple IT certifications or transitioning into an Apple-focused device management role.

How long does it take to complete the course?

The course contains approximately 10 hours of video content, and most learners complete it within one to two weeks depending on their pace and how much time they spend practicing with real or virtual devices.

Does the course include hands-on practice?

Yes, the course includes practical demonstrations and class projects that allow you to apply skills using Apple Configurator, Mosyle MDM, and macOS tools. These hands-on elements ensure you gain real-world experience essential for device administration roles.

Will this course help me manage Apple devices in an enterprise or school environment?

Yes, the course covers enterprise-grade tools and workflows including MDM enrollment models, Apple Business Manager, app deployment, directory integrations, SSO, and large-scale device rollout strategies. This makes it highly suitable for IT professionals working in business or educational institutions.

Can I preview a course before enrolling?

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

When will I have access to the lectures and assignments?

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

What will I get when I enroll?

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.

When will I receive my Course Certificate?

If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.

Why can’t I audit this course?

This course is currently available only to learners who have paid or received financial aid, when available.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Core Apple Device Admin: iOS, macOS, & MDM Essentials

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Core Apple Device Admin: iOS, macOS, & MDM Essentials

Dieser Kurs ist Teil von Spezialisierung für Modern Apple Platform Admin: macOS & iOS Essentials

Dozent: Packt - Course Instructors

Bei enthalten

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10 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

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1 Woche zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

10 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

Stufe Mittel

Empfohlene Erfahrung

1 Woche zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

Learn to configure and manage iOS and macOS devices, ensuring optimal performance.
Master Apple Configurator and Mosyle MDM for seamless device deployment and management.
Gain expertise in managing security, privacy, and recovery for Apple devices.
Develop troubleshooting skills for common hardware and software issues on Apple devices.

Kompetenzen, die Sie erwerben

Kategorie: Network Administration
Kategorie: Security Controls
Kategorie: Computer Security
Kategorie: General Networking
Kategorie: Safety and Security

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Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

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August 2025

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11 Aufgaben

Unterrichtet in Englisch

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Dieser Kurs ist Teil der Spezialisierung Spezialisierung für Modern Apple Platform Admin: macOS & iOS Essentials

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In diesem Kurs gibt es 10 Module

This course features Coursera Coach!

A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this course, you'll gain comprehensive knowledge and hands-on experience in managing Apple devices. Whether you’re an IT professional or an organization looking to streamline device administration, you’ll learn how to configure, secure, and troubleshoot iOS and macOS devices. By exploring both the hardware and software management of iPhones, iPads, and Macs, this course covers everything from system setups to advanced device management techniques. You’ll also dive into Mobile Device Management (MDM) with Apple’s ecosystem, using tools like Apple Configurator and Mosyle MDM to efficiently manage devices in business and educational environments. The course begins by laying a solid foundation in iOS and macOS management, covering device activation, privacy, and security. You’ll progress into managing multiple devices using Apple Configurator, with a deep dive into deployment and asset management. As you move forward, you’ll learn advanced macOS client management, explore server features, and gain expertise in tools like Apple Remote Desktop for efficient device control. Additionally, you will understand how to integrate with Apple Business Manager and leverage MDM solutions for seamless device management. This course is ideal for IT administrators, network specialists, and those working in tech support roles. If you’re seeking to enhance your skills in managing Apple devices across diverse environments, this course is for you. The content is designed for intermediate learners, so prior experience with Apple devices and basic IT concepts is recommended. By the end of the course, you will be able to confidently configure, manage, and secure both iOS and macOS devices using Apple’s management tools, troubleshoot hardware and software issues, deploy devices efficiently in enterprise settings, and leverage MDM systems to streamline operations and ensure security.

In this module, we will provide a comprehensive introduction to the course, including its objectives and structure. You’ll learn about the key skills and knowledge areas the course will cover. We will also help you assess if this course aligns with your professional goals and existing expertise.

Das ist alles enthalten

6 Videos2 Lektüren

6 VideosInsgesamt 13 Minuten

Introduction to the Specialization1 Minute
Is this Course Right for You?0 Minuten
State of Apple Platforms2 Minuten
Modern Apple Device Management Overview4 Minuten
Course Structure1 Minute
Technical Requirements for this Course2 Minuten

2 LektürenInsgesamt 20 Minuten

Introduction to the Course 'Core Apple Device Admin: iOS, macOS, & MDM Essentials'10 Minuten
Full Specialization Resources10 Minuten

In this module, we will cover the essential aspects of managing iOS devices, including an introduction to iPhone and iPad hardware and software. You’ll learn how to troubleshoot common issues, manage device storage, and optimize battery life. We’ll also explore backup solutions and account management for iOS devices.

Das ist alles enthalten

14 Videos1 Aufgabe

14 VideosInsgesamt 84 Minuten

Introduction to iOS5 Minuten
iPhone & iPad Hardware / Troubleshooting6 Minuten
iPhone & iPad Battery Management5 Minuten
iPhone & iPad Storage6 Minuten
iOS Backup Solutions7 Minuten
iOS Account Management2 Minuten
iOS Recovery3 Minuten
iOS Privacy and Security8 Minuten
iOS Screen Time Restrictions13 Minuten
iOS Device Activation3 Minuten
iOS Network Management6 Minuten
iOS Accessibility Features5 Minuten
Family Sharing1 Minute
iPadOS Specific Features8 Minuten

1 AufgabeInsgesamt 15 Minuten

iOS Management Basics - Assessment15 Minuten

In this module, we will guide you through the powerful features of Apple Configurator for managing iOS devices in organizational settings. You'll learn how to back up, restore, and even revive unresponsive devices. We will also show you how to configure and deploy profiles for seamless device management.

Das ist alles enthalten

11 Videos1 Aufgabe

11 VideosInsgesamt 53 Minuten

Introduction to Apple Configurator3 Minuten
Installing Apple Configurator5 Minuten
The Apple Configurator Interface4 Minuten
Backup with Apple Configurator2 Minuten
Restore Using Apple Configurator1 Minute
Revive an iOS Device Using Apple Configurator2 Minuten
Backup & Restore Using Apple Configurator4 Minuten
iOS Mobile Config Profiles in Apple Configurator3 Minuten
iOS Device Deployment with Apple Configurator1 Minute
iOS Asset Management with Apple Configurator15 Minuten
iOS Deployment in Single App Mode9 Minuten

1 AufgabeInsgesamt 15 Minuten

Managing iOS Devices with Apple Configurator - Assessment15 Minuten

In this module, we will dive into the management basics for macOS, focusing on both Intel and Apple Silicon hardware. You will learn how to perform system recovery and reinstallation tasks, including creating bootable USB drives and legacy installation media to support older systems.

Das ist alles enthalten

7 Videos1 Aufgabe

7 VideosInsgesamt 27 Minuten

Macintosh Hardware - Intel Architecture5 Minuten
Macintosh Hardware - Apple Silicon1 Minute
macOS Recovery (Intel)1 Minute
RecoveryOS (Apple Silicon)3 Minuten
Reinstalling macOS3 Minuten
Creating a Bootable USB Drive (LEGACY)4 Minuten
Creating Bootable Installation Media (LEGACY)6 Minuten

1 AufgabeInsgesamt 15 Minuten

macOS Management Basics - Assessment15 Minuten

In this module, we will cover advanced macOS client management techniques, focusing on performance optimization, user account management, and system configurations. You will also learn how to secure macOS systems by utilizing built-in tools for file permissions, encryption, and privacy controls.

Das ist alles enthalten

18 Videos1 Aufgabe

18 VideosInsgesamt 180 Minuten

Introduction to macOS17 Minuten
Advanced macOS Techniques13 Minuten
Managing Hidden Directories3 Minuten
System Settings19 Minuten
macOS Utilities22 Minuten
Introduction to Scripting17 Minuten
Software Update3 Minuten
Apple File System11 Minuten
Understanding macOS Computer Names4 Minuten
macOS Erase Assistant3 Minuten
User Accounts13 Minuten
Managing Background Items4 Minuten
Troubleshooting WiFi11 Minuten
File Security & Permissions7 Minuten
Security & Encryption15 Minuten
Privacy (Transparency, Consent, and Control)2 Minuten
Network Authentication (LEGACY)6 Minuten
Network File & Print Integration (LEGACY4 Minuten

1 AufgabeInsgesamt 15 Minuten

macOS Client Management - Assessment15 Minuten

In this module, we will introduce the server-related capabilities of macOS. You will learn how to set up file, printer, and media sharing, as well as configure network settings for macOS server functionality. We will also cover how to deploy the Apache Web Server and optimize content caching for better network performance.

Das ist alles enthalten

6 Videos1 Aufgabe

In this module, we will explore Apple Remote Desktop (ARD), a critical tool for managing macOS systems remotely. You’ll learn how to set up ARD for remote access, manage devices efficiently, and deploy software across multiple systems in a networked environment.

Das ist alles enthalten

7 Videos1 Aufgabe

7 VideosInsgesamt 47 Minuten

Introduction to Apple Remote Desktop (ARD)10 Minuten
Configuring macOS Clients for ARD3 Minuten
Organizing Computers in Lists and Groups3 Minuten
Apple Remote Desktop User Interface3 Minuten
Managing Macs with ARD9 Minuten
Installing Applications Using ARD10 Minuten
IT Asset Management with ARD6 Minuten

1 AufgabeInsgesamt 15 Minuten

Apple Remote Desktop - Assessment15 Minuten

In this module, we will introduce you to the world of Apple device management with a focus on MDM systems. You’ll learn the structure and functionality of Apple’s MDM framework and discover how to configure device enrollment for streamlined onboarding. We will also cover various MDM enrollment models to suit your organization's needs.

Das ist alles enthalten

7 Videos1 Aufgabe

7 VideosInsgesamt 20 Minuten

Introduction to DMS / MDM2 Minuten
Apple's MDM Framework0 Minuten
How MDM Works5 Minuten
Device Enrollment Configuration1 Minute
Understanding MDM Enrollment Models3 Minuten
Introduction to Apple Business / School Manager3 Minuten
Managed Apple Accounts3 Minuten

1 AufgabeInsgesamt 15 Minuten

Apple Device Management – Primer - Assessment15 Minuten

In this module, we will walk you through Apple Business Manager, a powerful tool for enterprise-grade device and account management. You’ll learn how to integrate directory services, manage device assignments, and activate or deactivate Activation Lock for improved security and control over Apple devices.

Das ist alles enthalten

6 Videos1 Aufgabe

In this module, we will dive into Mosyle MDM, a robust platform for managing Apple devices in business and educational settings. You’ll learn how to configure various MDM features, including device enrollment, app deployment, and user management. Additionally, we’ll explore advanced MDM tools like Single Sign-On (SSO) and the Lost Mode feature for improved security.

Das ist alles enthalten

17 Videos1 Lektüre3 Aufgaben

17 VideosInsgesamt 130 Minuten

Introduction to Mosyle MDM8 Minuten
Configuring APNs in Mosyle2 Minuten
Configuring Apps & Books in Mosyle3 Minuten
Configuring Device Management in Mosyle7 Minuten
Managing Users & Groups in Mosyle9 Minuten
Configuring User Enrollment Settings14 Minuten
Device Enrollment with Mosyle12 Minuten
Configuration Profiles4 Minuten
Endpoint Configuration with Mosyle7 Minuten
Deploying App Store Apps in Mosyle11 Minuten
Upload Application Packages to Mosyle11 Minuten
SSO Login with Kerberos and Mosyle7 Minuten
Enterprise SSO in Mosyle6 Minuten
Platform SSO with Microsoft10 Minuten
Managed Lost Mode with Mosyle6 Minuten
Removing a Device from Management3 Minuten
Introduction to Class Projects1 Minute

1 LektüreInsgesamt 10 Minuten

Conclusion to the Course 'Core Apple Device Admin: iOS, macOS, & MDM Essentials'10 Minuten

3 AufgabenInsgesamt 90 Minuten

Mobile Device Management (MDM) - Assessment15 Minuten
Full Course Assessment60 Minuten
Full Course Practice Assessment15 Minuten

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Häufig gestellte Fragen

Apple Device Administration refers to the management, configuration, troubleshooting, and security oversight of Apple devices such as iPhones, iPads, and Macs. It is relevant because organizations increasingly rely on Apple hardware for productivity, requiring skilled administrators who can efficiently deploy, secure, and support these devices using modern tools like MDM, Apple Business Manager, and Apple Configurator.

This course provides a comprehensive foundation for managing Apple devices across iOS, iPadOS, and macOS environments. It covers hardware fundamentals, device recovery, configuration, security features, and advanced management workflows. You will also learn how to use tools such as Apple Configurator, Apple Remote Desktop, Apple Business Manager, and MDM platforms like Mosyle to manage devices at scale in enterprise or education settings.

After completing this course, you will be able to manage, configure, and troubleshoot Apple devices across different operating systems. You will understand how to deploy devices using Apple Configurator, manage fleets through Apple Business Manager and MDM, secure devices with best-practice policies, automate configuration with scripting, and resolve common hardware, software, and network issues. You will also have hands-on experience applying these skills through guided projects.

You do not need advanced IT experience, but basic familiarity with Apple devices and general computer usage is helpful. The course introduces all essential concepts from the ground up and includes modules on hardware basics, system configuration, and technical requirements, making it accessible to beginners while still providing depth for aspiring administrators.