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In diesem Kurs gibt es 6 Module
This course gives you easy access to knowledge and tools that will allow you to develop emotional intelligence in a work environment. Whether you work from home, or an office, you'll understand the importance of emotional vitality for building relationships and advancing your career. We will explore topics like emotional expedition, interpersonal dynamics, workplace stress, and recognition resonance to understand how to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
In the dynamic world of work, emotional intelligence is the key to unlocking your full potential. This course will equip you with the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
Das ist alles enthalten
1 Lektüre
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1 Lektüre•Insgesamt 10 Minuten
Territorial Acknowledgement and Commitment to Conciliation•10 Minuten
Emotional Expedition
Modul 2•3 Stunden abzuschließen
Moduldetails
In this module, you will learn about the concept and components of emotional intelligence and how it affects your work performance and relationships. You will also assess your emotional intelligence and identify areas for improvement.
The Five Domains of Emotional Intelligence•10 Minuten
Six Indicators to Recognize EQ in Others•10 Minuten
Reflection Activity•10 Minuten
EQ, Does it Matter More Than IQ?•10 Minuten
EQ, How Leaders Can Go From Good to Great•10 Minuten
How Emotionally Intelligent are you? •10 Minuten
The Business Case for EQ•10 Minuten
Reflection Activity•10 Minuten
Dealing with Coworkers through the use of EQ•10 Minuten
How Emotionally Intelligent People Give Critical Feedback•10 Minuten
EQ for Leadership Effectiveness•10 Minuten
The Importance of EQ in Leadership •10 Minuten
Reflection Activity•10 Minuten
3 Aufgaben•Insgesamt 26 Minuten
Knowledge Check - Lesson 1.3•10 Minuten
Knowledge Check - Lesson 1.1•6 Minuten
Knowledge Check - Lesson 1.2•10 Minuten
Interpersonal Dynamics: Conflict to Harmony
Modul 3•2 Stunden abzuschließen
Moduldetails
In this module, you will learn how to identify and resolve workplace conflict using emotional intelligence skills. You will also explore creating a culture of understanding and harmony in your work environment.
Das ist alles enthalten
3 Videos11 Lektüren2 Aufgaben
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3 Videos•Insgesamt 11 Minuten
Spotting Conflict: Identifying Sources of Conflict Introduction•2 Minuten
How to Identify Conflict Before it Escalates•8 Minuten
Move to Resolution: Strategies for Harmony Introduction•2 Minuten
11 Lektüren•Insgesamt 110 Minuten
Conflicts of Interest in the Workplace•10 Minuten
Comparing Conflict Resolution Models•10 Minuten
Exploration of the Thomas-Kilmann Conflict Model•10 Minuten
Exploration of the Interest Based Relational Approach to Conflict Resolution•10 Minuten
Reflection Activity•10 Minuten
When is the Right Time to Resolve a Conflict?•10 Minuten
Four Things All Great Listeners Know•10 Minuten
Assertiveness•10 Minuten
The Do's and Don'ts Of Workplace Conflict•10 Minuten
13 Tips for Handling Difficult Conversations with Tact•10 Minuten
Reflection Activity•10 Minuten
2 Aufgaben•Insgesamt 20 Minuten
Knowledge Check - Lesson 2.2•10 Minuten
Knowledge Check - Lesson 2.1•10 Minuten
Workplace Stress in a Dynamic Environment
Modul 4•3 Stunden abzuschließen
Moduldetails
In this module, you will learn how to recognize and cope with workplace stress using emotional intelligence skills. You will also learn how to design stress-resistant workspaces that support your emotional well-being and vitality.
Das ist alles enthalten
4 Videos14 Lektüren3 Aufgaben
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4 Videos•Insgesamt 12 Minuten
Signs of Stress: Recognizing Workplace Stressors Introduction•2 Minuten
Recognizing Signs and Symptoms of Stress in Yourself•7 Minuten
Structured Coping: Mechanism for Resilience Introduction•2 Minuten
9 tips for Creating a Stressless WFH Setup•10 Minuten
How to Practice Mindfulness at Work•10 Minuten
The Surprising Source of Happiness •10 Minuten
Reflection Activity•10 Minuten
3 Aufgaben•Insgesamt 30 Minuten
Knowledge Check - Lesson 3.3•10 Minuten
Knowledge Check - Lesson 3.1•10 Minuten
Knowledge Check - Lesson 3.2•10 Minuten
Recognition Resonance
Modul 5•2 Stunden abzuschließen
Moduldetails
In this module, you will learn about the importance and benefits of workplace recognition and how to craft effective recognition programs and approaches using emotional intelligence skills. You will also learn to recognize and appreciate yourself and others in the workplace.
Das ist alles enthalten
4 Videos10 Lektüren2 Aufgaben
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4 Videos•Insgesamt 13 Minuten
Dynamic Appreciation: Importance of Workplace Recognition Introduction•2 Minuten
Why Employee Recognition Matters in Remote Work•5 Minuten
10 Lektüren•Insgesamt 100 Minuten
Different Types of Recognition at Work•10 Minuten
How to Build a Culture of Appreciation•10 Minuten
Why Peer Recognition Matters More Than You Think•10 Minuten
What are we Recognizing •10 Minuten
Reflection Activity•10 Minuten
How to Give Effective Praise•10 Minuten
Setting the Right Goals for Your Recognition Program•10 Minuten
How to Design a Recognition Program That Drives Employee Engagement•10 Minuten
Employee Recognition for Remote and Virtual Employees•10 Minuten
Reflection Activity•10 Minuten
2 Aufgaben•Insgesamt 20 Minuten
Knowledge Check - Lesson 4.2•10 Minuten
Knowledge Check - Lesson 4.1•10 Minuten
Policies to Support Emotional Vitality
Modul 6•2 Stunden abzuschließen
Moduldetails
In this module, you will learn how to review and design policies that support emotional well-being and vitality in the workplace. You will also learn how to train managers and employees on emotional support and wellness.
The University of Alberta is considered among the world’s leading public research- and teaching-intensive universities, known for excellence across the humanities, sciences, creative arts, business, engineering and health sciences.
As one of Canada’s top universities, we are investing in purpose-built online post-secondary education—rooted in innovative digital pedagogies, world-class faculty, exceptional design, and a championed student experience.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.