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In diesem Kurs gibt es 4 Module
This course is designed to equip you with the essential skills and knowledge to excel in entry-level sales roles. No previous experience is necessary. The course will help you effectively communicate your background, education, skills, and experience, while enhancing your understanding of key career readiness competencies and professional communication principles. The course covers the eight NACE Career Readiness Competencies, helping you identify behaviors that demonstrate each competency and reflect on your experiences.
You will learn to read and interpret sales job postings, identify key requirements, and match your skills to specific roles. You will also cover professional communication principles, developing effective strategies for various contexts. You will also explore how EQ and adaptability contribute to effective sales practices.
Finally, the course will help you develop a personal brand, identifying your unique qualities and strengths, and creating a personal pitch.
By the end of this course, you will be able to:
Communicate relevant information about their background, education, skills and experience in a concise format.
Identify and describe behaviors associated with the NACE Career Readiness Competencies
Analyze sales job posting requirements and the ways in which the learners' experience aligns to each.
Summarize typical tasks required in entry-level sales roles.
Be able to identify ways to demonstrate active listening.
Identify and apply principles of professional communication.
Define Emotional Intelligence and identify strategies to improve EQ.
Describe ways that emotional intelligence and adaptability can make you a better seller
Describe best practices for working with others based on personality type
Articulate the value of their personal brand
Identify components of their personal brand.
Create and deliver a personal sales candidate pitch
This week you will get an overview of what a career in Sales could look like for you. You’ll learn about what it takes to be an inside sales representative and various paths your career could take once you get started. We’ll also discuss some of the key characteristics and qualities needed to be successful in sales.
Inside Sales Representative Career Paths•3 Minuten
Sales Careers - Inside Sales•6 Minuten
Sales Careers - Outside Sales•7 Minuten
Sales Academies•3 Minuten
Factors For Success: The Four Pillars•3 Minuten
Factors For Success: Tips from Hiring Managers•7 Minuten
Factors For Success: Advice for New Sellers•6 Minuten
Career Readiness: Communication, Professionalism, Critical Thinking, Equity and Inclusion•8 Minuten
Career Readiness: Technology, Teamwork, Leadership and Career Development•6 Minuten
Communication Skills for Sellers•7 Minuten
Professionalism for Sellers•1 Minute
Critical Thinking as a Seller•1 Minute
Equity and Inclusion•2 Minuten
Technology Skills for Sellers•2 Minuten
The Importance of Teamwork for Sellers•2 Minuten
Leadership Skills for Sellers•3 Minuten
Career Advice•2 Minuten
4 Lektüren•Insgesamt 40 Minuten
Welcome to the Dell Technologies IT Sales Representative Professional Certificate•10 Minuten
Welcome to the Course•10 Minuten
Course Syllabus: Introduction to IT Sales•10 Minuten
Recap•10 Minuten
4 Aufgaben•Insgesamt 98 Minuten
Sales Career Assessment•60 Minuten
Untitled•30 Minuten
Inside Sales Representative Quiz•3 Minuten
Career Readiness Quiz•5 Minuten
Human Skills for Sales
Modul 2•2 Stunden abzuschließen
Moduldetails
This week is all about the foundational professional skills you’ll need to work in the IT industry. Things like time management, active listening and communication will be essential to your success as a sales professional. This week we’ll cover strategies for making the most of your time, and tips for crafting professional business communications.
Das ist alles enthalten
6 Videos2 Lektüren4 Aufgaben1 Diskussionsthema
Infos zu Modulinhalt anzeigen
6 Videos•Insgesamt 39 Minuten
Welcome•1 Minute
Business Communications•9 Minuten
Working In Extended Teams•9 Minuten
Time Management Overview•9 Minuten
Time Management: Urgent vs Important•6 Minuten
Active Listening•5 Minuten
2 Lektüren•Insgesamt 20 Minuten
Time Management Tips for Sellers•10 Minuten
Recap•10 Minuten
4 Aufgaben•Insgesamt 70 Minuten
Professional Skills Assessment•30 Minuten
Writing Professional Emails•30 Minuten
Working in Extended Teams Quiz•5 Minuten
Active Listening Quiz•5 Minuten
1 Diskussionsthema•Insgesamt 15 Minuten
Active Listening Reflection•15 Minuten
Emotional Intelligence and Adaptability
Modul 3•1 Stunde abzuschließen
Moduldetails
This module introduces learners to the concept of Emotional Intelligence (EQ), its key components, and strategies for improvement. Participants will understand how enhancing their EQ can make them more effective sellers by fostering better client relationships. Additionally, learners will explore their own personality types and articulate best practices for collaborating with others based on these insights. This module is designed to enhance interpersonal skills and adaptability in professional settings.
Das ist alles enthalten
4 Videos1 Lektüre1 Aufgabe
Infos zu Modulinhalt anzeigen
4 Videos•Insgesamt 15 Minuten
Emotional Intelligence•5 Minuten
Strategies to Boost Your EQ•2 Minuten
Resilience: The Sales Mindset for Success•4 Minuten
Adaptability•3 Minuten
1 Lektüre•Insgesamt 10 Minuten
Recap•10 Minuten
1 Aufgabe•Insgesamt 30 Minuten
EQ Assessment•30 Minuten
Establishing Your Brand with a Personal Pitch
Modul 4•3 Stunden abzuschließen
Moduldetails
This module empowers learners to articulate the value of their personal brand. Participants will develop their own personal brand, highlighting their unique strengths and qualities. Additionally, learners will create and deliver a compelling personal sales candidate pitch, effectively showcasing their brand to potential employers or clients. This module is designed to enhance personal branding and presentation skills in a professional context.
Das ist alles enthalten
6 Videos2 Lektüren2 Aufgaben1 peer review
Infos zu Modulinhalt anzeigen
6 Videos•Insgesamt 14 Minuten
Understanding Personal Branding•2 Minuten
Elements of a Strong Personal Brand•2 Minuten
Building Your Brand•3 Minuten
Your Personal Pitch•2 Minuten
Key Elements of a Strong Personal Pitch•3 Minuten
Delivering Your Personal Pitch•1 Minute
2 Lektüren•Insgesamt 20 Minuten
Establishing a Brand as a Sales Professional•10 Minuten
Course Summary•10 Minuten
2 Aufgaben•Insgesamt 90 Minuten
Introduction to IT Sales Assessment•60 Minuten
Branding Quiz•30 Minuten
1 peer review•Insgesamt 60 Minuten
Personal Pitch•60 Minuten
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What will I get if I subscribe to this Certificate?
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Finanzielle Unterstützung verfügbar, weitere Informationen
¹ Einige Aufgaben in diesem Kurs werden mit AI bewertet. Für diese Aufgaben werden Ihre Daten in Übereinstimmung mit Datenschutzhinweis von Courseraverwendet.