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In diesem Kurs gibt es 4 Module
This course introduces the foundational concepts and practices that support effective employee relations and workplace safety. You will examine employee and employer rights related to workplace conduct, privacy, fairness, and engagement, and how these rights guide HR decisions and organizational practices.
It covers methods for gathering, documenting, and responding to employee feedback and workplace concerns, as well as common sources of employee conflict and the communication and disciplinary processes used to address issues consistently and fairly. It also addresses laws, policies, and procedures that support workplace safety, security, and risk prevention, including organizational responses to incidents and compliance requirements.
By the end of this course, you will be able to:
● Identify employee and employer rights related to workplace conduct, privacy, and fairness
● Describe methods for gathering, documenting, and responding to employee concerns
● Explain sources of employee conflict and disciplinary and communication processes
● Identify laws, policies, and procedures that support workplace safety and risk prevention
In this module, you will explain employee and employer rights, describe how HR supports workplace standards through compliance practices, and identify programs and feedback methods that help build positive employee relations.
Das ist alles enthalten
16 Videos5 Lektüren5 Aufgaben
Infos zu Modulinhalt anzeigen
16 Videos•Insgesamt 50 Minuten
Introduction to HRCI aPHRi•2 Minuten
Course Overview: Employee Relations, Safety, and Compliance•2 Minuten
Introduction to Building Positive Employee Relations•1 Minute
Understanding Employee and Employer Rights•2 Minuten
Workplace Rights and Legal Requirements•3 Minuten
Supporting Compliance Through HR Practices•4 Minuten
Example: Employee and Employer Rights•3 Minuten
Basics of Employee Relations Programs•3 Minuten
Recognition and Special Events•4 Minuten
Diversity Programs•3 Minuten
Logistics for Employee Relations Programs•3 Minuten
Example: Employee Recognition Programs•3 Minuten
An Introduction to Employee Feedback•4 Minuten
Employee Feedback Methods•6 Minuten
Example: Collecting Employee Feedback•3 Minuten
Conclusion: Building Positive Employee Relations•1 Minute
5 Lektüren•Insgesamt 50 Minuten
Course Syllabus•10 Minuten
How to Be Successful in this Course•10 Minuten
Summary Reading: Employee and Employer Rights•10 Minuten
Practice Quiz: Employee and Employer Rights•15 Minuten
Practice Quiz: Employee Recognition Programs•20 Minuten
Practice Quiz: Collecting Employee Feedback•20 Minuten
Activity: Use AI to Generate Questions•30 Minuten
Graded Quiz: Building Positive Employee Relations•50 Minuten
Conflict Resolution and Progressive Discipline
Modul 2•5 Stunden abzuschließen
Moduldetails
In this module, you will define workplace behavior standards, summarize complaint investigation and progressive discipline processes, and describe workforce reductions, restructuring, and offboarding practices.
Das ist alles enthalten
19 Videos5 Lektüren7 Aufgaben
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19 Videos•Insgesamt 51 Minuten
Introduction: Conflict Resolution and Progressive Discipline•1 Minute
Understanding Workplace Behavior Issues•3 Minuten
Types of Workplace Behavior Issues•3 Minuten
Strategies for Addressing Behavior Issues•3 Minuten
Managing Absenteeism•3 Minuten
Example: Workplace Behavior Issues•4 Minuten
Introduction to Workplace Complaints•2 Minuten
Types of Workplace Complaints•2 Minuten
Approaches to Investigating Complaints•3 Minuten
Example: Investigating a Workplace Complaint•3 Minuten
Overview of Progressive Discipline•2 Minuten
Progressive Discipline Process•3 Minuten
Example: Progressive Discipline•3 Minuten
Introduction to Workforce Restructuring•2 Minuten
Types of Workforce Restructuring•4 Minuten
Introduction to Offboarding•2 Minuten
Offboarding Procedures and Responsibilities•3 Minuten
Example: Workforce Restructuring and Offboarding•3 Minuten
Conclusion: Conflict Resolution and Progressive Discipline•1 Minute
Summary Reading: Workforce Restructuring and Offboarding•10 Minuten
7 Aufgaben•Insgesamt 185 Minuten
Practice Quiz: Workplace Behavior Issues•20 Minuten
Practice Quiz: Investigating Complaints•15 Minuten
Activity: Draft a Progressive Discipline Action Plan•30 Minuten
Practice Quiz: Progressive Discipline•20 Minuten
Practice Quiz: Workforce Restructuring and Offboarding•20 Minuten
Activity: Communicate the Next Step in a Progressive Discipline Plan•30 Minuten
Graded Quiz: Conflict Resolution and Progressive Discipline•50 Minuten
Performance Management and Appraisal
Modul 3•4 Stunden abzuschließen
Moduldetails
In this module, you will describe performance management and appraisal processes, explain common methods for evaluating employee performance, and identify how organizations support performance through feedback, development, and ongoing monitoring.
Das ist alles enthalten
16 Videos5 Lektüren6 Aufgaben
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16 Videos•Insgesamt 44 Minuten
Introduction: Performance Management and Appraisal•1 Minute
Performance Management Through the Employee Lifecycle•3 Minuten
Supporting Goal-Setting Discussions•4 Minuten
Example: Performance Management as a Development System•3 Minuten
Practice Quiz: Performance Management as a Development System•20 Minuten
Practice Quiz: Performance Appraisal Methods•15 Minuten
Practice Quiz: Monitoring Performance Reviews•15 Minuten
Practice Quiz: Ongoing Performance Management•20 Minuten
Activity: Set SMART Performance Goals•30 Minuten
Graded Quiz: Performance Management and Appraisal•50 Minuten
Workplace Health, Safety, and Security
Modul 4•7 Stunden abzuschließen
Moduldetails
In the final module, you will explain workplace health, safety, and security practices, identify workplace risks and assessment methods, and describe laws, policies, and data security practices that help maintain a safe and secure work environment.
Das ist alles enthalten
18 Videos5 Lektüren7 Aufgaben
Infos zu Modulinhalt anzeigen
18 Videos•Insgesamt 55 Minuten
Introduction: Workplace Health, Safety, and Security•1 Minute
Basics of Enterprise Risk Management•3 Minuten
Key Elements of Enterprise Risk Management•3 Minuten
Emergency Preparedness•4 Minuten
Example: Enterprise Risk Management•3 Minuten
Legal Standards for Workplace Health and Safety•3 Minuten
Workplace Substance Abuse Policies•3 Minuten
Workplace Violence and Mitigation•4 Minuten
Example: Workplace Health and Safety Regulations•3 Minuten
Impacts of Health and Safety Risks•4 Minuten
Risk Identification and Assessment Methods•4 Minuten
HR’s Role in Managing Workplace Risk•3 Minuten
Example: Workplace Safety•3 Minuten
Introduction to Data and Information Security•3 Minuten
Types of Data and Information Security Risks•5 Minuten
Privacy and Data Protection Requirements•4 Minuten
Conclusion: Workplace Health, Safety, and Security•1 Minute
Course Conclusion: Employee Relations, Safety, and Compliance•2 Minuten
HRCI®, headquartered in Alexandria, Virginia, is the premier credentialing and learning organization for the human resources profession. For over 50 years, we have set the global standard for HR expertise and excellence through our commitment to the development and advancement of businesspeople in the people business. HRCI develops and offers world-class learning, as well as the administration of eight global certifications and is dedicated to helping professionals achieve new competencies that drive business results.
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