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In diesem Kurs gibt es 6 Module
This course "Advanced Communication Strategies" equips learners with advanced communication skills needed to navigate complex technical and business settings. By understanding the dynamics of both constructive and destructive conflict, students will develop strategies to resolve issues, foster innovation, and enhance team performance. Learners will also explore ethical principles and apply them to workplace communication, ensuring that messaging is both impactful and responsible.
What makes this course unique is its focus on real-world applications, including negotiation techniques and the power of storytelling to communicate organizational strategy. Students will engage in interactive exercises, such as team brainstorming and conflict resolution scenarios, preparing them to lead with confidence.
Upon completing the course, learners will be able to manage communication in diverse settings, drive organizational success, and enhance their leadership effectiveness.
The course "Advanced Communication Strategies" equips learners with essential skills to manage conflict, promote team collaboration, and improve negotiation within technical and professional settings. Students will delve into the dynamics of both constructive and destructive conflict, apply ethical principles to workplace communication, and develop effective strategies for crafting and delivering organizational messages. Emphasizing the significance of clear communication, conflict resolution, and storytelling, the course highlights their critical role in driving organizational success.
In this module, we will explore the benefits and challenges of working and communicating collaboratively and in team-based environments. We will also discuss ways of facilitating high-functioning workplace teams, including the strategic use of meetings and brainstorming. To get us started, here is a definition of a collaborative team: a group of disparate staff members and experts working together to accomplish a shared goal.
Das ist alles enthalten
5 Videos2 Lektüren3 Aufgaben2 Plug-ins
Infos zu Modulinhalt anzeigen
5 Videos•Insgesamt 74 Minuten
Working Collaboratively •19 Minuten
Defining Team-based Communication•7 Minuten
Communication Strategies in Teams•14 Minuten
Meetings - Purpose and Structure•14 Minuten
Brainstorming•21 Minuten
2 Lektüren•Insgesamt 120 Minuten
Teams and Performance - Part 1 •75 Minuten
Teams and Performance - Part 2•45 Minuten
3 Aufgaben•Insgesamt 90 Minuten
Collaborative and Team-Based Communication Strategies•18 Minuten
Effective Meetings and Innovative Communication Techniques•12 Minuten
Managing Communications in Teams•60 Minuten
2 Plug-ins•Insgesamt 6 Minuten
Video: Five Dysfunctions of a Team by Patrick Lencioni •2 Minuten
Video: Building Trusting Teams by Simon Sinek•4 Minuten
Ethical Considerations in Communication
Modul 3•3 Stunden abzuschließen
Moduldetails
In this module, we will explore ethics in the context of technology, engineering, and risk. We will also discuss ethical communication and leadership ethics in your professional context.
Das ist alles enthalten
1 Video1 Lektüre2 Aufgaben4 Plug-ins
Infos zu Modulinhalt anzeigen
1 Video•Insgesamt 12 Minuten
Ethical Communication in Technical Organizations•12 Minuten
1 Lektüre•Insgesamt 50 Minuten
Ethics in Technology •50 Minuten
2 Aufgaben•Insgesamt 78 Minuten
Foundations of Ethical Communication•18 Minuten
Ethical Considerations in Communication•60 Minuten
4 Plug-ins•Insgesamt 32 Minuten
Video: What is the Difference Between Ethics, Morality and the Law? •5 Minuten
Video: How Ethics Will Change the Future of Technology | Olivia Gambelin •16 Minuten
Video: How Ethics Can Help You Make Better Decisions | Michael Schur | TED•1 Minute
Interactive Reading: Ethical Communication Wheel •10 Minuten
Intercultural Communication
Modul 4•5 Stunden abzuschließen
Moduldetails
In this module, we will explore the key characteristics of culture and its underlying complexity in organizations. We will also discuss the need for greater awareness of cross-cultural contexts and review research-based frameworks to help contextualize their impact in the workplace.
Das ist alles enthalten
1 Video3 Lektüren3 Aufgaben2 Plug-ins
Infos zu Modulinhalt anzeigen
1 Video•Insgesamt 14 Minuten
Dimensions of Culture•14 Minuten
3 Lektüren•Insgesamt 150 Minuten
Cultural Communication - Part 1 •60 Minuten
Cultural Communication - Part 2•60 Minuten
Self-Reflective Reading: Changing Points of View•30 Minuten
Video: Cross Cultural Communication | Pellegrino Riccardi •20 Minuten
Video: Cultural Difference in Business | Valerie Hoeks •12 Minuten
Managing Communication Conflict
Modul 5•4 Stunden abzuschließen
Moduldetails
In this module, we will explore conflict and strategies for managing conflict within a technical organization. We will examine constructive/productive and destructive conflict and consider the value of constructive conflict for increasing organizational effectiveness and innovation. As an extension of conflict in communications, we will investigate strategies for managing negotiations in the workplace.
Das ist alles enthalten
4 Videos3 Lektüren3 Aufgaben2 Plug-ins
Infos zu Modulinhalt anzeigen
4 Videos•Insgesamt 55 Minuten
Understanding Conflict in Technical Organizations•15 Minuten
Conflict Management Styles•7 Minuten
Conflict Management Strategies•12 Minuten
Conflict Management – Negotiations•21 Minuten
3 Lektüren•Insgesamt 70 Minuten
How to Debate Ideas Productively at Work •30 Minuten
Negotiation Skills: Getting What You Need and Being Persuasive•10 Minuten
Understanding and Managing Workplace Conflict•15 Minuten
Strategies for Conflict Resolution and Negotiation•15 Minuten
Managing Communication Conflict•60 Minuten
2 Plug-ins•Insgesamt 16 Minuten
Video: The Surprising Benefits of Conflict in the Workplace•12 Minuten
Video: How to Prepare for a Negotiation•4 Minuten
Developing and Communicating a Strategy
Modul 6•5 Stunden abzuschließen
Moduldetails
In this module, we will explore strategy as a tool for guiding a technical organization. We will examine the importance of creating an organizational strategy and define the elements of an effective strategy. Recognizing the importance of communication for implementing a strategy, we will seek to create a message that is clearly articulated and actionable and explore storytelling as a tool for effectively communicating strategy.
Das ist alles enthalten
2 Videos3 Lektüren3 Aufgaben4 Plug-ins
Infos zu Modulinhalt anzeigen
2 Videos•Insgesamt 30 Minuten
Developing a Strategy•17 Minuten
Storytelling as a Tool for Effectively Communicating Strategy•12 Minuten
3 Lektüren•Insgesamt 150 Minuten
Good to Great•90 Minuten
Business Storytelling•30 Minuten
Self-Reflective Reading: Building Confidence in Strategy Development•30 Minuten
3 Aufgaben•Insgesamt 90 Minuten
Developing an Effective Strategy•15 Minuten
Storytelling for Strategic Communication•15 Minuten
Developing and Communicating a Strategy•60 Minuten
4 Plug-ins•Insgesamt 46 Minuten
Video: What is Strategy?•9 Minuten
Video: Harvard Business Review: A Plan Is Not a Strategy•10 Minuten
Video: How Leaders Tell Stories•10 Minuten
Video: The Magical Science of Storytelling | David JP Phillips | TEDxStockholm•17 Minuten
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