
University of Alberta
您将获得的技能: Virtual Teams, Collaboration, Occupational Health, Teamwork, Stress Management, Occupational Safety and Health Administration (OSHA), Professionalism, Safety Training, Composure, Communication, Injury Prevention, Mindfulness, Time Management, Prioritization, Self-Starter, Productivity, Goal Setting, Ethical Standards And Conduct
初级 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: 自我意识, 人际沟通, 沟通, 专业精神, 社交技能, 语言交流技能, 写作, 非语言交流, 商务信函, 虚拟团队, 业务沟通
初级 · 课程 · 1-3 个月

The State University of New York
您将获得的技能: 适应, 批判性思维, 沟通, 协作, 专业精神, 设定目标, 时间管理, 研究, 技术解决方案, 高等教育, 克服障碍, 教育软件和技术, 团队合作, 远程办公, 专业发展, 跨文化能力, 学生参与, 文化多样性, 学习管理系统, 个人发展
初级 · 课程 · 1-3 个月

University of California, Irvine
您将获得的技能: Business Writing, Concision, Proofreading, Business Correspondence, Report Writing, Writing, Business Communication, Proposal Writing, Editing, Grammar, Target Audience, Professionalism
混合 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

CVS Health
您将获得的技能: 建立客户关系, 降级技巧, 呼出电话, 专业精神, 沟通, 呼叫中心经验, 面试技巧, LinkedIn, 解决问题, 客户支持, 解决客户投诉, 呼入电话, 客户服务, 冲突管理
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Verbal Communication Skills, Active Listening, Interpersonal Communications, Communication, Influencing, Communication Strategies, Public Speaking, Business Communication, Emotional Intelligence, Professionalism, Rapport Building, Business Correspondence, Virtual Teams, Non-Verbal Communication, Empathy, Teamwork, Overcoming Obstacles, Conflict Management, Self-Awareness, Adaptability
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 建立客户关系, 沟通, 专业精神, 呼叫中心经验, 降级技巧, 关键词研究, 面试技巧, 解决问题, 语言交流技能, LinkedIn, 解决客户投诉, 冲突管理, 客户服务
初级 · 课程 · 1-4 周

The University of Edinburgh
您将获得的技能: Dignity in Care, Empowerment, Healthcare Ethics, Accountability, Professionalism, Compassion, Ethical Standards And Conduct, Research, Interactive Learning, Social Justice, Patient Advocacy, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Health Equity, Patient-centered Care, Advocacy, Law, Regulation, and Compliance
混合 · 课程 · 1-4 周

您将获得的技能: Patient-centered Care, Clinical Supervision, Healthcare Ethics, Basic Patient Care, Dignity in Care, Patient Treatment, Patient Education And Counseling, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Informed Consent, Professionalism, Communication, Interpersonal Communications, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
初级 · 课程 · 1-4 周

您将获得的技能: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
初级 · 课程 · 1-4 周

Tecnológico de Monterrey
您将获得的技能: Patient-centered Care, Clinical Leadership, Patient Safety, Patient Education And Counseling, Healthcare Ethics, Patient Communication, Care Management, Health Care, Clinical Practices, Preventative Care, Health Care Administration, Care Coordination, Health Education, Continuous Quality Improvement (CQI), Health Disparities, Professionalism, Science and Research, Clinical Research, Collaboration, Health Promotion
初级 · 专项课程 · 1-3 个月