
Coursera
您将获得的技能: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
初级 · 课程 · 1-4 周

您将获得的技能: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis
中级 · 指导项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: 新产品开发, 用户关系管理, 市场调查, 商业策略, 客户体验战略(CX), 设计思维, 消费者行为, 用户反馈, 客户分析, 创新, 服务设计, 案例研究, 产品开发, 客户洞察
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 改善客户体验, 新产品开发, 产品战略, 市场调查, 客户体验战略(CX), 角色开发, 商业研究, 设计思维, 消费者行为, 创新, 产品管理, 客户洞察, 需求评估, 产品开发, 用户研究, 流程制图, 案例研究
初级 · 课程 · 1-3 个月

您将获得的技能: Content Creation, Crisis Management, Digital Communications, Social Media Marketing, Communication Strategies, Social Media, Digital Marketing, Communication Planning, Communication, Target Audience, Public Relations, Customer Engagement, Email Marketing, Ethical Standards And Conduct, Presentations, Emerging Technologies
初级 · 课程 · 1-4 周

您将获得的技能: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

University of Virginia
您将获得的技能: 人工智能, 工艺设计, Agile 方法论, 业务建模, 成本效益分析, 设计思维, 技术交流, 信息技术, 企业战略, 网络安全, 项目组合管理, 商业分析, 价值主张, 技术战略
初级 · 课程 · 1-4 周

您将获得的技能: Instagram, Target Market, Social Media Marketing, Social Media, Customer Engagement, Brand Strategy, Social Media Content, Business Marketing, Storytelling, Drive Engagement, Marketing, Business
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
初级 · 课程 · 1-4 周

您将获得的技能: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Market Analysis, Performance Analysis, Analysis, Digital Marketing, Marketing Communications
中级 · 指导项目 · 不超过 2 小时