
您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Health Care Administration, Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Health Informatics, Decision Making, Teamwork, Reliability, Risk Management, Patient-centered Care, Collaboration, Problem Solving, Communication Strategies
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Supplier Relationship Management, Supplier Management, Procurement, Vendor Management, Ethical Standards And Conduct, Purchasing, Business Ethics, Strategic Sourcing, Governance, Social Impact, Compliance Training, Contract Management, Supply Chain, Accountability, Regulation and Legal Compliance, Due Diligence, Risk Management, Market Analysis
初级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Investments, Compliance Reporting, Tax, Tax Planning, Private Equity, Investment Management, Compliance Management, Financial Regulation, Tax Laws, Real Estate, Financial Market, Regulatory Requirements, Due Diligence, Financial Services
混合 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
初级 · 课程 · 1-4 周

Duke University
您将获得的技能: Telehealth, Patient Positioning, Health Assessment, Clinical Assessment, Health Technology, Patient Education And Counseling, Human Musculoskeletal System
初级 · 课程 · 1-4 周

您将获得的技能: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
初级 · 指导项目 · 不超过 2 小时

Universidad de los Andes
您将获得的技能: Treatment Planning, Patient Evaluation, Clinical Assessment, Urology, Diagnostic Tests, Pharmacology, Patient-centered Care, Epidemiology, Pathology, Physiology, Risk Analysis, Surgery
中级 · 课程 · 1-3 个月

Università Bocconi
您将获得的技能: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Project Risk Management, Investments, Risk Analysis, Loans, Investment Management, Capital Expenditure, Finance, Economic Development, Sustainable Development, Corporate Finance, Due Diligence, Social Impact, Emerging Technologies
初级 · 课程 · 1-3 个月