您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: LinkedIn, 客户支持, 呼出电话, 呼叫中心经验, 专业精神, 客户服务, 面试技巧, 解决问题, 沟通, 解决客户投诉, 建立客户关系, 冲突管理, 呼入电话, 降级技巧
初级 · 课程 · 1-4 周

Stanford University
您将获得的技能: 病人基本护理, 患者评估, 疼痛管理, 心理健康疾病与障碍, 沟通, 病人教育与咨询, 病人沟通, 以患者为中心的护理, 临床评估, 社会心理评估, 药理学, 护理实践
中级 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: 语言能力, 西班牙语, 口头表达, 语法, 语言学习, 词汇
初级 · 课程 · 1-4 周

University of Cambridge
您将获得的技能: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Empathy, Creativity, Collaboration
初级 · 课程 · 1-3 个月

您将获得的技能: Patient-centered Care, Clinical Supervision, Healthcare Ethics, Basic Patient Care, Dignity in Care, Patient Treatment, Patient Education And Counseling, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Informed Consent, Professionalism, Communication, Interpersonal Communications, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
初级 · 课程 · 1-4 周

Stanford University
您将获得的技能: Hospice, Pain Management, Patient Communication, Care Management, Oncology, Patient Education And Counseling, Patient-centered Care, Care Coordination, Dignity in Care, Long Term Care, Family Support, Mental Health
初级 · 课程 · 1-3 个月

Meta
您将获得的技能: 软件可视化, 网页内容无障碍指南, 层叠样式表(CSS), Javascript, UI 组件, 调试, 应用程序开发, 应用编程接口 (API), JavaScript 框架, 用户体验设计, Linux 命令, 以用户为中心的设计, 网络应用, 用户界面(UI), 伪代码, 单元测试, 软件版本控制, 用户界面和用户体验(UI/UX)设计, 设计研究, 用户体验
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: User Experience Design, User Flows, Wireframing, User Centered Design, User Interface and User Experience (UI/UX) Design, Mockups, Usability, Prototyping, Design Software
中级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Storyboarding, User Research, Information Architecture, User Experience Design, Persona (User Experience), Design Thinking, User Centered Design, Design Strategies, Prototyping, Creativity
混合 · 课程 · 1-3 个月

您将获得的技能: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 社区卫生, 疼痛管理, 流行病学, 心理和行为健康, 药品, 慢性疾病, 工程设计流程, 病人教育与咨询, 药物滥用, 医疗处方, 公共卫生, 趋势分析, 卫生政策, 药理学, 药房, 药物治疗管理
初级 · 课程 · 1-3 个月