
Universidade Estadual de Campinas
您将获得的技能: Transportation, Supply Chain, and Logistics, Transportation Management, Logistics, Inventory Management System, Supply Chain, Inventory Control, Supply Chain Management, Service Level, Order Management, Demand Planning, Performance Measurement, Forecasting
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
初级 · 指导项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: 数据驱动的决策制定, 商业分析, 数据分析, 微软Excel, 数据展示, Excel 宏, 数据可视化软件, Excel 公式, 会计和财务软件, 数据收集, 分析, 分析技能, 数据架构, 散点图, 会计系统, 透视表和图表, 数据可视化, 预测分析, 数据扫盲, Tableau 软件
攻读学位
初级 · 课程 · 1-3 个月

Starweaver
您将获得的技能: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Copywriting, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Business Correspondence, Customer Relationship Management (CRM) Software, Storytelling, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
中级 · 专项课程 · 1-3 个月

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月

Università Bocconi
您将获得的技能: 市场动态, 企业可持续发展, 商务, 创新, 适应气候变化, 价值评估工程, 经济学, 产品知识, 环境与资源管理, 消费者行为, 竞争分析, 供应链管理, 餐饮, 可持续发展
混合 · 课程 · 1-3 个月

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时

Universitat Autònoma de Barcelona
您将获得的技能: 同行评审, 商业开发, 品牌营销, 社会影响, 案例研究, 员工参与, 提案制定, 业务规划, 广告销售, 活动营销, 活动管理, 推动参与, 品牌管理, 利益相关者管理, 计划实施
初级 · 课程 · 1-3 个月

Universidad de Chile
您将获得的技能: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics
中级 · 课程 · 1-4 周

Universidad Austral
您将获得的技能: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
初级 · 课程 · 1-4 周

SoFi
您将获得的技能: 股票, 投资组合管理, 风险分析, 投资, 财务规划, 投资回报, 投资管理, 税收, 衍生产品, 风险管理, 证券(金融)
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户服务, 降级技巧, 事务处理, 解决客户投诉, 冲突管理, 根源分析, 沟通, 解决问题, 积极倾听, 时间管理, 同理心, 收银机操作, 零售店运营, 非语言交流
初级 · 课程 · 1-4 周