
您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
中级 · 课程 · 1-4 周

Microsoft
您将获得的技能: 网络安全, Encryption, Microsoft Windows, 身份和访问管理, 系统配置, 软件安装, 计算机硬件, 数据存储, 数据安全, 信息系统安全, 防火墙, 灾难恢复, 数据管理, Data Management, 应用安全
初级 · 课程 · 1-4 周

IESE Business School
您将获得的技能: 质量改进, 运营管理, 决策, 服务管理, 员工管理, 运行分析, 案例研究, 客户服务, 工艺优化, 劳动力管理, 业务过程, 精益方法, 可持续商业, 能力管理, 运行效率, 流程图, 服务设计
初级 · 课程 · 1-3 个月

您将获得的技能: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing
中级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 客户咨询, 客户服务, 销售点, 事务处理, 问候客户, 零售销售, 收银机操作, 建立客户关系, 数据输入, 团队合作, 付款处理和收款, 订单管理系统, 时间管理, 社交媒体, 电子商务, 专业精神, 零售店运营
初级 · 课程 · 1-3 个月

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 技术交流, Google 云端平台, 技术支持, 问题跟踪, 身份和访问管理, 最终用户培训和支持, 事件管理, 云服务, 产品支持, 数据清理, 服务水平
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation
中级 · 课程 · 1-4 周

Starweaver
您将获得的技能: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies
初级 · 课程 · 1-4 周

您将获得的技能: Oracle Cloud, Oracle Databases, Cloud Computing, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Scalability, Data Storage Technologies, Disaster Recovery
中级 · 课程 · 1-4 周