
CVS Health
您将获得的技能: 呼入电话, 专业精神, 建立客户关系, 冲突管理, 客户服务, 语言交流技能, 降级技巧, 交流, 呼叫中心经验, 解决问题, 电话技能, 解决客户投诉, 面试技巧, 客户参与
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Management, Cloud Infrastructure, Terraform, Cloud Computing, Kubernetes, Google Cloud Platform, Cloud Deployment, Infrastructure as Code (IaC), Nginx, Cloud API, Load Balancing
中级 · 项目 · 不超过 2 小时

您将获得的技能: Kubernetes, Microsoft Azure, Docker (Software), YAML, Cloud-Native Computing, Containerization, Application Deployment, Cloud Security, Cloud Deployment, Security Controls, Virtual Networking, General Networking
中级 · 课程 · 1-3 个月
您将获得的技能: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Service Level, Business Software, Vendor Contracts, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Quality Improvement, Organizational Change, Service Management, Customer experience improvement, Culture Transformation, Public Administration, Organizational Strategy, Public Policies, Case Studies, Strategic Thinking, Organizational Leadership, Technology Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Security Controls, Cloud Deployment, Scalability, Disaster Recovery
中级 · 课程 · 1-4 周

Institut Mines-Télécom
您将获得的技能: General Data Protection Regulation (GDPR), Data Literacy, Data Modeling, Business Intelligence, Data Strategy, Data Management, Data Governance, Digital Transformation, Business Analytics, Data Visualization, Data-Driven Decision-Making, Law, Regulation, and Compliance, Data Analysis, Regulation and Legal Compliance, Data Quality, Big Data, Information Privacy, Business Strategy, Artificial Intelligence
初级 · 课程 · 1-3 个月

Kennesaw State University
您将获得的技能: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
混合 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
初级 · 课程 · 1-4 周

Alibaba Cloud Academy
您将获得的技能: Cloud-Native Computing, Kubernetes, Cloud Deployment, DevOps, Containerization, Cloud Infrastructure, Cloud Services, Cloud Security, Serverless Computing, Application Deployment, Continuous Integration, Scalability
中级 · 课程 · 1-3 个月

Microsoft
您将获得的技能: Microsoft Azure, 云存储, Data Management, 微软 Azure, 交流, 分布式计算, 实时数据, 通信系统, 事件驱动编程, 数据管理, 云应用, C#(编程语言), 云计算开发
中级 · 课程 · 1-3 个月

您将获得的技能: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
初级 · 指导项目 · 不超过 2 小时