课程
University of Illinois Urbana-Champaign
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课程
课程
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SAP
专业证书
课程
专项课程
Coursera Instructor Network
专项课程
Coursera Instructor Network
专项课程
Starweaver
专项课程
在整个课程(说明和评估)中使用的语言。
Coursera Instructor Network
您将获得的技能: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
初级 · 课程 · 1-4 周
Microsoft
您将获得的技能: Power BI, 微软团队, 客户服务, 客户数据管理, 客户参与, 营销, 客户洞察, 营销自动化, 资源分配, 制定计划, 客户关系管理 (CRM) 软件, 服务管理, 销售业务, 潜在客户开发, 销售流程, 销售管理, 微软 365
初级 · 课程 · 1-3 个月
您将获得的技能: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Marketing, Web Analytics and SEO, Marketing Strategies, Advertising, Customer Engagement
初级 · 课程 · 1-4 周
Emory University
您将获得的技能: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
初级 · 专项课程 · 3-6 个月
您将获得的技能: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Social Media Campaigns, Content Creation, Storytelling, Content Strategy, Content Management
初级 · 课程 · 1-4 周
您将获得的技能: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience, Social Media Marketing, Goal Setting
初级 · 课程 · 1-4 周
University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Online Advertising, Customer Engagement, Marketing Effectiveness, Social Media Campaigns, Business-To-Consumer, AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies
中级 · 专项课程 · 1-3 个月
Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
中级 · 课程 · 1-4 周
Meta
您将获得的技能: 打造品牌, 内容性能分析, 客户参与, Facebook, Instagram, 社交媒体营销, 社交媒体管理, 社交媒体战略, 生成式 AI 代理, 内容管理, 内容营销, 内容创作
初级 · 课程 · 1-4 周
CVS Health
您将获得的技能: 冲突管理, 追加销售, 积极倾听, 专业精神, 客户服务, 时间管理, 客户参与, 问候客户, 沟通, 语言交流技能, 事务处理, 同理心, 零售店运营, 非语言交流, 社交媒体, 产品演示, 交叉销售, 公司名称
初级 · 课程 · 1-4 周
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月
Michigan State University
您将获得的技能: 创新, 进入市场战略, 销售策略, 客户参与, 客户获取管理, 企业战略, 创业, 业务建模, 业务规划, 筹资和众包, 预算, 营销, 资源管理, 新业务开发, 计划执行
混合 · 课程 · 1-3 个月