客户分析课程
客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力，掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具，这些工具支持数据解析和趋势可视化，为业务决策提供依据。
热门客户解析课程与认证
状态：免费试用LearnQuest
您将获得的技能: 数据可视化软件, 定量研究, 数据清理, 数据分析, SQL, 分析, R（软件）, 预测分析, Query 语言, 描述性分析, 数据处理, 统计分析, 统计, 电子表格软件, 数据可视化, 数据挖掘, 数据收集, 探索性数据分析
状态：免费试用Duke University
您将获得的技能: Linux 命令, Git（版本控制系统）, 数据操作, Pandas（Python 软件包）, JSON, Linux, 云工程, 版本控制, Linux 管理, SQL, 大数据, 数据科学, MySQL, Python 程序设计, 网页抓取, AWS SageMaker, Jupyter, 外壳脚本, Bash（脚本语言）, 微服务
状态：免费试用University of London
您将获得的技能: 国际关系, 工艺设计, 竞争分析, 商务, 战略营销, 卓越运营, 商业道德, 营销策略, 营销, 运行效率, 消费者行为, 营销策略与技巧, 可持续商业, 运营管理, 社会科学, 业务运营, 全球营销, 文化, 营销心理学, 营销策划
状态：预览University of Maryland, College Park
您将获得的技能: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service
状态：新状态：免费试用Coursera
您将获得的技能: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
状态：免费试用您将获得的技能: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability
Coursera
您将获得的技能: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
状态：免费试用University of Virginia Darden School Foundation
您将获得的技能: Large Language Modeling, Customer Insights, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, Pay Per Click Advertising, Brand Awareness, Brand Strategy, Digital Marketing, Marketing Design, Generative AI, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Personalized Service, Prompt Engineering, AI Personalization, Machine Learning
状态：免费试用Johns Hopkins University
您将获得的技能: 描述性统计, 定量研究, 数据分析, 概率与统计, 数据扫盲, 统计方法, 分析, 统计, 数据可视化, 研究设计
状态：预览S.P. Jain Institute of Management and Research
您将获得的技能: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
状态：预览University of London
您将获得的技能: 概率分布, 描述性统计, 数学建模, 数据分析, 统计建模, 概率与统计, 抽样（统计）, 统计推理, 概率, 数据可视化, 风险模型, 统计假设检验, 统计, 数据驱动的决策制定
状态：免费试用Saïd Business School, University of Oxford
您将获得的技能: Financial Services, Artificial Intelligence, FinTech, Financial Regulation, Banking, Fraud detection, Machine Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Data-Driven Decision-Making, Case Studies, Reinforcement Learning, Big Data, Algorithms, Data Management, Customer Service
总之，以下是 10 最受欢迎的 customer analytics 课程
- 数据分析基础: LearnQuest
- 数据工程的 Python、Bash 和 SQL 要素: Duke University
- 商业和营销策略: University of London
- AI Empowerment for Small Businesses: University of Maryland, College Park
- Generative AI for Sales: Coursera
- Active Listening: Enhancing Communication Skills: Coursera
- Create surveys with Qualtrics: Coursera
- Generative AI in Marketing: University of Virginia Darden School Foundation
- 数据--它是什么，我们能用它做什么: Johns Hopkins University
- Marketing Management: S.P. Jain Institute of Management and Research
